Multiple problems with pse 10

First - guided edit menu didn't show up when I was in edit mode; it's partly there in the organizer but not editor. So I uninstalled and reinstalled the software, and now when I try to open the program, it says the program is locked and that I need to change settings to Properties from Windows Explorer.
Begins to look like Adobe released this a bit too hastily. How do I fix it?

Possibly monitor settings! Go to the control panel and check dpi scaling under Appearance or Display.
It's not uncommon to see a setting of 125% or higher to improve screen readability but PSE requires a dpi of 96 or 100%
Sometimes the mouse or tool cursors are distorted.
Try a setting of 115% or 116% otherwise 100%. A common display resolution, notably for notebooks/laptops, and netbooks is 1024 x 768 but PSE requires a screen height of 800 for full functionality. If your height resolution is out of the range 768 to 800 try experimenting with the slider.
If that’s not the reason for the missing guided edit menus it may be worth reinstalling. I would recommend that you firstly uninstall the existing program via the control panel. Then download the free trial version. Once you get the free trial working you simply enter the serial number from the back of your DVD box to make it permanent.

Similar Messages

Having multiple problems with script - NTFS Permissions and AD Groups

Hi, all! I'm having multiple problems with my first script I've written with Powershell. The script below does the following:
1. Prompts the user for a corporate division under which a shared folder will be created, and adjusts variables accordingly.
2. Prompts if the folder will be a global folder or an office/location-specific folder, and makes appropriate adjustments to variables.
3. If a global folder, prompts for the name. If an office/location-specific folder, prompts for each component of the street address, city and state and an optional modifier. I've prompted for this information in this way because the information
is used differently later on in the script.
4. Verifies the entered information and requests confirmation to proceed.
5. Creates the folder.
6. Creates an AD OU and/or security group(s).
7. Applies appropriate security groups to the new folder and removes undesired permissions.
Import-Module ActiveDirectory
$Division = ""
$DivAbbr = ""
$OU = ""
$OUDrive = "AD:\"
$FolderName = ""
$OUName = ""
$GroupName = ""
$OURoot = "ou=DFS Restructure Testing OU,ou=Pennsylvania Camp Hill 4410 Industrial Park Rd,ou=Locations,ou=Camp Hill,dc=jacobsonco,DC=com"
$FSRoot = "E:\"
$FolderPath = ""
$DefaultFolders = "Archive","Customer Service","Equipment","Inbounds","Management","Outbounds","Processes","Projects","Quality","Reports","Returns","Safety","Schedules","Time Keeping","Training"
[bool]$Location = 0
do {
$userInput = Read-Host "Enter CLS Division: (W)arehousing, (S)taffing, or (P)ackaging"
Switch ($userInput)
W {$Division = "Warehousing"; $DivAbbr = "WHSE"; $OU = "ou=Warehousing,"; break}
S {"Staffing is not yet implemented."; break}
P {"Packaging is not yet implemented."; break}
default {"Invalid choice. Please re-enter."; break}
while ($DivAbbr -eq "")
write-host ""
write-host ($Division + " was selected.")
$FolderPath = $Division + "\"
write-host ""
$choice = ""
do {
$choice = Read-Host "Will this be a (G)lobal folder or (L)ocation folder?"
Switch ($choice)
G {$Location = $false; break}
L {$Location = $true; $FolderPath = $FolderPath + "Locations\"; $OU = "ou=Locations," + $OU; break}
default {"Invalid choice. Please re-enter."; $choice = ""; break}
while ($choice -eq "")
write-host ""
write-host ("Location is set to: " + $Location)
write-host ""
if ($Location -eq $false) {
$FolderName = Read-Host "Please enter folder name:"
$GroupName = $DivAbbr + " " + $FolderName
} else {
$input = Read-Host "Please enter two-letter state abbreviation:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter city:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter street address number only:"
$FolderName = $FolderName + $input
$GroupName = $DivAbbr + " " + $FolderName
$FolderName = $FolderName + " "
$input = Read-Host "Please enter street name:"
$FolderName = $FolderName + $input
$input = Read-Host "Please enter any optional information to appear in folder name:"
if ($input -ne "") {
$FolderName = $FolderName + " " + $input
$OUName = $FolderName
write-host
write-host "Path for folder: "$FSRoot$FolderPath$FolderName
write-host "AD Path: "$OUDrive$OU$OURoot
write-host "New OU Name: "$OUName
write-host -NoNewLine "New Security Group names: "$GroupName
if ($Location -eq $true) { write-host " and "$GroupName" MGMT" }
write-host
$input = Read-Host "Please confirm creation of new site/folder: (Y/N) "
if ($input -ne "Y") { Exit }
write-host
write-host -NoNewLine "Folder exists: "; Test-Path ($FSRoot + $FolderPath + $FolderName)
if (Test-Path ($FSRoot + $FolderPath + $FolderName)) {
Write-Host "Folder already exists! Skipping folder creation..."
} else {
write-host "Folder does not exist. Creating..."
new-item -path ($FSRoot + $FolderPath) -name $FolderName -itemtype directory
Set-Location ($FSRoot + $FolderPath + $FolderName)
if ($Location -eq $true) {
$tempOUName = "ou=" + $OUName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "OU exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "OU already exists! Skipping OU creation..."
} else {
write-host "OU does not exist. Creating..."
New-ADOrganizationalUnit -Name $OUName -Path ($OU + $OURoot) -ProtectedFromAccidentalDeletion $false
$GroupNameMGMT = $GroupName + " MGMT"
if (!(Test-Path ($OUDrive + "CN=" + $GroupName + "," + $tempOUName + $OU + $OURoot))) { write-host "Normal user group does not exist. Creating..."; New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
if (!(Test-Path ($OUDrive + "CN=" + $GroupNameMGMT + "," + $tempOUName + $OU + $OURoot))) { write-host "Management user group does not exist. Creating..."; New-ADGroup -Name $GroupNameMGMT -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
# $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
write-host $BIUsersSID.Value
# out-string -inputObject $BIUsers
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$objUser = New-Object System.Security.Principal.NTAccount($ADGroupName)
$objUser.Translate([System.Security.Principal.SecurityIdentifier]).Value
write-host $ADGroupName
write-host $objUser.Value
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
$ADGroupName = "JACOBSON\" + $GroupNameMGMT
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
} else {
$tempOUName = "cn=" + $GroupName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "Group exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "Security group already exists! Skipping new security group creation..."
} else {
write-host "Security group does not exist. Creating..."
New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ($OU + $OURoot)
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$FolderACL.SetAccessRuleProtection($True,$True)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"Modify","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
My problems right now are in the assignment/removal of security groups on the newly-created folder, and the problems are two-fold. Yes, I am running this script as an Administrator.
First, I am unable to remove the BUILTIN\Users group from the folder when this is an office/location-specific folder. I've tried to remove the group in several different ways, and none are having any effect. Oddly, if I type in the lines directly
into Powershell, they work as expected. I've tried the following methods:
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
In the first case, the script goes through and has no apparent effect because afterwards, I do a get-acl and the BUILTIN\Users group is still there, although when looking through the GUI, inheritance appears to have been broken from the parent folder.
In the second case, I get the following error message:
Exception calling "RemoveAccessRuleAll" with "1" argument(s): "Some or all identity references could not be translated."
At C:\Users\tesdallb\Documents\FileServerBuild.ps1:110 char:5
+ $FolderACL.RemoveAccessRuleAll($Ar)
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : IdentityNotMappedException
This seems strange that the local server is unable to translate the SID of a BUILTIN account. I've also tried explicitly putting in the BUILTIN\Users SID in place of the variable in the New-Object line, but that gives me the same error. I've
also tried the solutions given in this thread:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/ad59dc58-1360-4652-ae09-2cd4273cbd4f/remove-acl-issue?forum=winserverpowershell and at this URL:
http://technet.microsoft.com/en-us/library/ff730951.aspx but these solutions also failed to have any effect.
My second problem is when I try to apply the newly-created security groups, I also will get the "Some or all identity references could not be translated." I thought I had found a workaround to the problem by adding the -PassThru option to
the New-ADGroup commands, because it would output the SID of the group after creation, however a few lines later, the server is unable to translate the account to apply the security groups to the folder.
My first Powershell script has been working well up to this point and now I seem to have hit a showstopper. Any help is appreciated.
Thanks!

I was hoping to stay with strictly Powershell, but unless I can find a Powershell solution, I may resort to ICACLS.
As for the problems with my groups not being translatable right after creating them, I think I have solved this problem by using the -Server parameter on all my New-ADGroup commands and this example code seems to have gotten around the translation problem,
again utilizing the -Server parameter on the Get-ADGroup command:
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
# Add the new normal users group to the folder with Read and Execute permissions
$GroupSID = Get-ADGroup -Identity $GroupName -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
# Add the management users group to the folder with Modify permissions
$GroupMGMTSID = Get-ADGroup -Identity $GroupNameMGMT -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupMGMTSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
Going this route seems to ensure that the Domain Controller I'm creating my groups on is the same one that I'm querying for the group's SID to use in the FileSystemAccessRule. It's been working fairly consistently.
Still having issues with the translation of the BUILTIN\Users group, though.

Multiple problems with Mail

Here is the setup:
iMac Intel running 10.4.8
Mail 2.1.1
seperate user accounts, each with their own email address
email is valornet.com (local ISP), set up to download to Mail
Multiple problems with one of the user accounts (not affecting the others):
1. Multiple copies in the inbox of the same message. These are brand new, not a week old as some other threads have mentioned. When I go to Preferences/Accounts/Advanced I have already clicked the "Remove Now" button, also the "Remove copy from server..." is checked.
2. Mail will not stop retrieving new mail. The circle thing next to the Inbox on the left just keeps spinning, and spinning, and spinning...
3. Cannot quit Mail. Have to go in Activity Monitor and Force Quit.
4. My trash folder is gone.
If anyone can help me clean up this mess, I would appreciate it.

Verify/repair the startup disk (not just
permissions), as described here:
Th
e Repair functions of Disk Utility: what's it all
about?
Minor bitmap problem needed fixing; fixed.
Go to Apple Menu > System Preferences >
Network, choose Network Port
Configurations from the Show popup menu,
and make sure that the configuration used to connect
to Internet appears at the top of the list.
It was showing Bluetooth first and ethernet 2nd; I moved ethernet to the top.
In Mail, open Window > Activity Viewer. What
do you see Mail doing there? Actually, you may be
able to avoid having to force quit Mail by canceling
whatever it’s doing (by clicking on the red stop icon
of the activity).
"Fetching new mail
Fetching 5 of 5: updates on buses - Haskell Middle School"
blue bar is moving, red stop icon is bright. I clicked on the stop icon and it "grayed out" but Mail did not stop the spinning circle next to the inbox. Still had to force quit.
What are your Mail > Preferences > Accounts >
Mailbox Behaviors > Trash settings?
Trash can is back! One problem solved...
Do you have any Mail plug-ins or any system utilities
that could interfere with Mail? In the Finder, go to
each of the following folders (if they exist). What
do you see there?
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
None of the above folders exist.
In the user's ~/Library/Mail/ folder (the user with the problems), she has:
DefaultCounts
Envelope Index
LSMMap2
MessageRules.plist
MessageRules.plist.backup
OpenedAttachments.plist
SmartMailboxes.plist
and the following folders:
Mailboxes
[email protected]
Signatures
The Mailboxes folder has two more folders inside:
Deleted Messages.mbox
Outbox.mbox
The POP-... folder has the following folders inside:
Deleted Messages.mbox
Drafts.mbox
INBOX.mbox
Sent Messages.mbox
and one file:
MessageUidsAlreadyDownloaded2
Incidentally, I now have 9 copies of the same email in my inbox and 7 copies of another. They are multiplying like rabbits!
Thanks for your help so far.
17" iMac (intel) Mac OS X (10.4.8)

Multiple problems with PSE10 Organizer

I have Photoshop Elements 10 that I am using with Windows XP with Service Pack 3, a Pentium 4 CPU with 3 GHz, 2 GB of RAM and 48.6 GB of free disk space. I have had multiple problems with Organizer since I started using it.
When I first got PSE10, I imported 8 years of my photos into one catalog in Organizer. I'm not sure how many images were included in this catalog but from what I've read, there's no limit to the number of images that can be placed in a catalog.
Question: Is there any limit to the number of images that can be put into one catalog?
Catalog A
Problem 1) People recognition didn't work. When I tried to find people for tagging, the feature didn't work. After researching the problem online, I found that others who had the same problem solved it by rebuilding the catalog a few hundred images at a time. I deleted the original catalog with all of my images and created a new catalog with just 800 images from this year. Then, people recognition worked, and I was able to tag people. The only other feature that I have used in Catalog A is that I have edited a few images to improve exposure. I have not rated images, stacked them, renamed them or created albums. With this catalog, the Organizer and the Editor still work together so when I select a photo in Organizer to fix, the Editor opens up with the photo for editing like it is supposed to do.
Catalog B
I created another catalog that had about 900 different images from a European tour. I deleted some of those images so there are now 760 images in this catalog. At first, all the Organizer features seemed to work fine in this catalog. I was able to pull photos from Organizer to fix in the Editor. I rated all the images, stacked and renamed some photos and created several albums under an album category.
Problem 2) A couple of days ago, the Organizer and the Editor stopped working together. Now, when I select a photo in Organizer and click on Fix, Edit, the Editor window comes up but the photo does not appear in Editor. The only way I can get an image into Editor is to pull it directly into Editor. Then, when I want to save it as a Version Set I have to choose File> Organize Open File in order to save the image as a version set.
Question: How do I get the Organizer & Editor to work together again?
Problem 3) The Exif data has disappeared on quite a few of the images in Catalog B even though the Complete radio button is highlighted under the Properties panel. Some of those images were never edited or re-saved.
Question: How do I get the Exif data back into Properties.
Problem 4) Yellow question marks continue to appear on the top left of some images even though these images have not been moved. The Organizer searches for the "missing file" and finds it quickly but why is it "missing"? I have gone through the albums in this catalog, completed the missing file searches on all the images so that no yellow question marks appear and when I go back to the catalog the next time I find the yellow question marks are there again!
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Problem 5) When I re-opened Catalog A with the general 2012 images, I got a message that my watched folder had new photos to import. When I clicked on ok, the next window brought up 3 photos that were already in Catalog B of my European tour that were taken in September. Somehow, the Date Created and the Dated modified had been changed from 9/12 to 11/12 so the Organizer thought they were new images when they were not.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Both Catalogs
All of the images in both catalogs show creation dates that are later than the date modified, (example: date created of 6/12 and a date modified of 3/12).
Question: How is it possible that the date created is later than the date modified?

Hey Paysonite,
A lot of questions hmm!!! Let me try to answer few of them.
Question: Is there any limit to the number of images that can be put into one catalog?
Ans: No, you can import as many images in catalog you want. Just to add, as the size of catalog grows, Organizer's perfromance will be affected.
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Ans: As you mentioned in your comments, you have deleted some files (i assume from explorer). But these deleted files are still present in Organizer. Since the deletion happened outside the organizer, so Organizer is unaware of the deletion. So when organizer tries to read the files (which were deleted), Organizer is unable to find then and thus thinks that files are missing.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Ans: Date created represents the date on which the files was created on your files system (or into OS). It is not date when the images was shot (actual shot date is Date time Original in Organizer).
Question: How is it possible that the date created is later than the date modified?
Ans: A simple way to do it is-Suppose you have an image which was brought/copied on July (i am explaining this with the help of month only. Assume date to be 1st and year to 2012). Now change the system date to August. Edit this image in Editor (without creating a version set for easy illustration). Now date created is July and date modified is Aug.
Copy this fine on flash drive/pen drive. Delete the original file from windows. Change the system date to Sept. Now copy the file in windows and see its properties. It has Date created as Sept and date modified as Aug, which answers you question.
I am unable to fully understand your remaining questions. Please elaborate.
Also please let me know if you need more info with above answers.
~Andromeda

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Fragmentation problems with PSE 11

I have just installed PSE & Premier Elements 11 on Vista Ultimate. When I try to edit my photos they become fragmented and look like a jigsaw puzzle. This does not happen with PSE 10 on the same computer. Can anyone tell me why this occurs? Could it be a fault with the software?

Thank you for your information about my problem with PSE 11. I have since tried the programme on 2 different computers and it works fine. Seems like the problem is with my computer although my old PSE 10 works okay. I'd appreciate any ideas about what could be wrong with my computer to cause my photos to break up into various segments which don't join together particularly when I move them into 'before and after horizontal' or '......vertical' and even when zooming them. ( HP Pavilion Elite) Vista Ultimate.
Regards,
Stervogel.

Few problems with PSE 11

Hi everybody,
I have a problem with my PS Elements 11. I was working on trial and then decided to buy full version, however few things seems to work different than on my trial and I can't find solution.
1) When I copy one image to another it makes transparent layer on it altho capacity is set on 100% still. On my trial image copied or cuted to another pic was looking exactly as original and after I could lower transparency by lowering capacity.
2) When I want to use normal brush and make just one spot, or paint with one line not with a lot of points or other symbols. I thought aerograph function is the reason but it paints with it and normal the same (as many symbols)
3) When I select part of image with square selection tool it makes a circle with it or rounded field but somehow square selected image is finally copied. It seems it finds some borders on img by itself and changes selected square to it.
I would be very glad if someone could help me to resolve those issues. I will feel free to post others also if I they will come to my mind.
thanks!

Thank you for your information about my problem with PSE 11. I have since tried the programme on 2 different computers and it works fine. Seems like the problem is with my computer although my old PSE 10 works okay. I'd appreciate any ideas about what could be wrong with my computer to cause my photos to break up into various segments which don't join together particularly when I move them into 'before and after horizontal' or '......vertical' and even when zooming them. ( HP Pavilion Elite) Vista Ultimate.
Regards,
Stervogel.

Catalog backup problems with PSE 11

Hi,
I'm having terrible problems trying to backup my catalog to an external hard drive.
My PC is running Windows 7 with 8 GB of internal memory. My external hard drive is formatted to FAT 32 and has 130GB of spare capacity. My catalog is 45GB.
I have previously backed up the the catalog without any problems but can't remember if I did this before I upgraded to PSE 11.
I initially tried doing a full backup but got an error part way through writing the 'breeze' data. Having read that the breeze data was only used for face recognition, I deleted the remaining breeze data files and tried again.
I then encountered a problem when writing some of my early .jpg files. I couldn't see any obvious problem with these but tried removing them and runnning the back up again.
This time it got a bit further but hung up on some .mpg files.
I removed all video files and tried again.
This time it got up to over 60% complete but it then hung up on some early files which had a 'description' 2002 rather than a straight date name to the file. I thought that there might be a problem with file names including ' 's ', so removed these and tried again.
I then tried running Catalog 'optimize' and 'repair' (I didn't tick 'the re-index visual similarity data').
I eventually got up to over 65% complete but couldn't get the backup to go past my 2007 files no matter what files I removed.
I then tried doing an incremental backup using a Catalog file that I had created in 2011. This backup failed with 'an error encountered while writing.....WaldoData\waldo.cache'
I now don't know what to try! Any suggestions would be greatly appreciated.
FYI, looking at the backup Catalog files that I have previously created, it appears that only the first contains all the images from whole catalog with an equal number of .xml files.
Two others which I created (which I can't remember were full or incremental backups) only have some of the images. I'm sure that this can't be right.
I presume that for an intial backup the .xml files should run from B0000001 to Bnnnnnnn; the .jpg/.mpg/ etc from Bnnnnnnn+1 to B 2(nnnnnnn) and that when one runs an incremental back up the new .xml files are added from B2(nnnnnnn)+1 to B2(nnnnnnnn)+(mmmm) and the image files continuing for a further (mmmm). Is this correct?
Otherwise what should one be seeing?
Regards
Mike

Thank you for your information about my problem with PSE 11. I have since tried the programme on 2 different computers and it works fine. Seems like the problem is with my computer although my old PSE 10 works okay. I'd appreciate any ideas about what could be wrong with my computer to cause my photos to break up into various segments which don't join together particularly when I move them into 'before and after horizontal' or '......vertical' and even when zooming them. ( HP Pavilion Elite) Vista Ultimate.
Regards,
Stervogel.

Multiple Problems with 4.2.1 update

Hi. I installed 4.2.1, and am experiencing multiple problems ever since.
1.) battery life is horrible I can fully charge it, and three or four hours later it is completely dead.
2.) wifi is wonky or, mostly, nonexistent
3.) ringtones vanished, and the default rings are barely-audible.
4.) I keep getting a random message that I need to sync my photos.
5.) Ipod volume seems to have gone down. I can crank my car stereo up all the way, and sometimes it's still not enough to hear my music.
I have a two year old, non-jailbroken 3GS which I run on a macbook, and I'm pretty good about updating itunes and iphone OS on a regular basis. I've searched at length to find fixes and am just at my wits' end. I loved this phone, at least pre 4.2.1 I did!
Any suggestions appreciated. Thanks!

Hi, Action.
Thanks very much for the well considered, thorough answer.
I got everything working again (though will see what the battery does today), and this is what I did. I'm not sure which thing worked.
1.) One blog I found suggested doing TWO hard resets in a row, which I did.
2.) I went to
settings
Safari
clear cookies/history/cache
and cleared them all, twice, to be sure.
3.) I went to
settings
reset
reset network settings
4.) I went to
settings
reset
reset all settings
5.) I deleted all my photos one by one (I had already saved everything I wanted to iPhoto), and discovered that (and I don't know if this is normal or not, but I had never noticed this before), one of my albums was "locked". This was an album of photos and jpgs I had tinkered with using various apps, Photogene, etc. I could view only. Couldn't delete or flick to resize anything in the album. When I synced my phone, I checked "sync photos" but made sure no album or other boxes were checked. This deleted the locked album, emptied my entire "Photos" app, and consequently removed the "sync photos" message I kept getting. I took a few test photos to doublecheck, and the message hasn't reappeared.
I note that this is not only making my camera open faster now, it's making it take photos faster, and darned if they aren't better resolution as well. I had noticed, but not connected with 4.2.1, that my photos were really grainy and poor quality lately.
6.) I did the opposite of what someone on this forum suggested. I always selected my one ringtone, which is what their suggestion was. I only have three, so when I synced, I selected "all", and it defaulted back to giving me a choice. My ringtone, btw, was a home made one, which I am very attached to. I spent hours researching how to salvage it, and thankfully, didn't have to get into figuring out how to change the extensions and length of the the thing as other forums suggested at terrifyingly great length.
Memos and email are also opening faster, and I have my fast wifi back again while at home.
It's kind of like a heart failure. I didn't realize I was getting slower and more winded, it was so gradual over the past few weeks. And now I've had a miracle recovery, and am ready to go run some sprints, lol.
Thanks very much for your suggestions and quick answer. I spent hours and hours researching my problems with 4.2.1 and my ringtones.

Problem With PSE-2 and New 1.5 TB Drive

Hi all. First of all, I've been using my registered PSE-2 for several years with no problem. AMD Athalon 7750 dual core at 2.7 Ghz, 2.0 G Memory. WD 1.5 TB primary and WD 500 GB secondary drive.Win XP SP3. I recently had a drive fail and installed a new freshly formatted WD 1.5 TB as my boot drive. Fresh install of WinXP and updates. Now when I install Elements, it appears to install fine. The problem comes when I attempt to start it the first time I get "Could not initialize Photoshop Elements because the scratch discs are full". Then Elements closes, thus not allowing me to do anything with the internal configuration of the program. I have tried unistalling and installing to the 500 GB drive, but still get the same error. I have increased my page file memory Does anyone know of a problem with installing Elements on a large drive or can anyone offer a possible solution to what I am seeing? Thanks in advance for suggestions...
JohnR.

I think Barbara meant photoshop 7, which was out a little before pse2.
If you hold down the Alt+Ctrl keys just after you start pse2, a dialog
should appear allowing you to choose the scratch disk (keep holding
the keys until the dialog appears)
If you have a recovery partition on your hard drive, try choosing this for
the scratch disk and then exit pse2. Then restart pse2 and from
Preferences>Plug-ins and Scratch Disks choose your regular hard drive for the scratch disk.
Newer versions of pse, at least newer than 3 or 4 don't seem to have this problem.
MTSTUNER

Multiple Problems with PDF InDesign, Bridge, and Acrobat Reader

I create proof books with a blend of Adobe Bridge & InDesign.
Here is my work flow: I will BOLD the errors I am having and need help with.
Step 1.) I create contact sheets in Bridge and save them as PDF's
Problem with Bridge ( I have another posting for this thread as well under Bridge) I cannot save PDF's larger than 400ish photos at 300ppi (important for my printer) without it saving as a blank PDF. COMPLETELY EMTPY! So I have to split up my photos into groups of 400 or less photos then patch them back together.
Problem with Acrobat: If I patch those PDF’s back together with Adobe Acrobat (a suggestion from another person on here) they save great but I get an error when I try to import them in indesign. The error reading: ERROR. Cannot determine page count.
Please open the PDF file in Acrobat, do a “Save As…” and try again. (99)
Step 2.) I use a script (MultiPageImporter2.2.1.jsx) to import the PDF's into Indesign. (if saved as one pdf in acrobat I get the above error)
Problem With InDesign: I run this importer script in InDesign to create my books with a template I use from my printers. Well since I have to import multiple pdf with multiple pages ( because I can’t piece them together without the above error. Then I have this problem:
I place a pdf with 1-226 pages in. I start this on page 1.
I place the next pdf with 1-141 pages in. I start this on page 227.
An error pops up that says I MUST start my import on page 226!!!!!!!!!! I don’t want to import on page 226 because I have two photos on that page!
I tried it several ways and no matter what I loose my last page of my first import.
PLEASE someone help me! I feel like I might be doing something really silly but I’ve spent 7.5 hours today working on this books with error after error.
I have done all the updates on my computers and nothing works. I use two macs and both have the same errors. I have a mac-book Pro | snow leopard and a Imac | snow leopard.
Thanks much!

All your problems seem to stem from the PDFs that you are making from Bridge. What you are describing should be perfectly possible, but the fact that Bridge doesn't want to make a PDF with more than 400 photos and it all goes downhill from there makes me suspect Bridge.
Here's a plugin that may help? Looks pretty cheap for what it does.
Apart from that I'd try to clean up the PDFs that Bridge is producing if Indesign doesn't like them. One way would be to print to a new PDF, after you've combined them as necessary.
As to the last pronlem you mention, where it forces you to place on page 226, have you tried creating a blank page 227 first, before you try placing?

Problems with PSE 10 when saving for the web.

I'm having problems saving for web with PSE 10. I edit in RAW, edit in PSE 10, save as Jpeg, resize and save for the web. Results are muddled and not sharp (looks cartoonish). Also, there is no metadata when you look at the image properties. I uninstalled the program and installed again. No change.

Are you resizing the photo before save for web?
What settings are you using in the save for web dialog for the jpeg quality?
If you compress the jpeg too much (low quality settings below 60), that can make your photos look bad.
And save for the web in pse 10 automatically strips any metadata in order to keep the file sizes smaller.
Also, the save for web in pse 10 has a bad habit of not remembering your last used settings, so it's good to verify that your actually set to jpeg instead of the default GIF setting.
Message was edited by: R_Kelly

Multiple problems with Firefox 3.6.6 - Java Console, Flash, PDF & opening

running Windows XP with Firefox 3.6.6. I just upgraded to 3.6.6 & since then have been having multiple problems. 1) 3.6.6 takes a LONG time to load or hangs 2) As recommended Flash plugin updated to Flash 10.1. Subsequently Flash doesn't work. All I get when I use Firefox on any site is the F in a circle that indicates that flash is necessary to display the page. I have no problems with Flash on Google Chrome. 3) Java Console having issues. When 3.6.6 opens it says Java Console must be updated. So I update it. Then when it opens it says it's not supported & needs to be removed. Each time it wants me to restart Firefox to complete the task. If I say restart later cause I'm sick of opening & Closing again & again it pops up every 5-10 minutes & asks again. Please HELP!! 4) PDF files will not open since upgrade to 3.6.6. Having no issues with Google Chrome. It opens in miliseconds & runs everything but I prefer Firefox if it can be gotten to work right. Desperately need help.
== Upon upgrade

Please respond with a list of all of your Extensions.
-type '''about:support''' in your URL/address/location bar and press the Enter key
-click "Copy all to Clipboard"
-paste into your reply
'''1).''' Please explain "long time to load" in more detail; approximately how long? Hanging when: on startup of Firefox, during use (please list some sites/pages, if so), at shutdown?
For hanging at exit:
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''2).''' Could be caused by a Flash-blocking Extension (the reason for asking for your list of Extensions) or could be in your Firewall or AV/AS application. What Firewall and/or AV/AS applications to you use?
See: [[Firewalls]]
'''3).''' Again, the reason for asking for your Extensions. Is it Java Console or Java Deployment Toolkit in the error message. Need version numbers on both of the above. You may have some Java remnants from a prior Java version; Java does not clean-up after itself and we can help you remove some of those remnants, if you will supply the information. See:
http://support.mozilla.com/en-US/kb/Java-related+issues
http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
http://support.mozilla.com/en-US/kb/Java+Deployment+Toolkit+Blocked
http://kb.mozillazine.org/Java
Some users get confused about Java and JavaScript; here is some information:
http://kb.mozillazine.org/JavaScript_is_not_Java
http://support.mozilla.com/en-US/kb/JavaScript
'''4).''' What are the results when you try to load a PDF file off of the internet? You need to check for an update of Adobe Reader (yours appears to be an older version) and after checking for updates to Adobe Reader, check your settings in Tools > Options > Applications for "Adobe Acrobat" Content Types. See:
http://support.mozilla.com/en-US/kb/Options+window+-+Applications+panel http://support.mozilla.com/en-US/kb/Managing+file+types
http://kb.mozillazine.org/File_types_and_download_actions
'''You''' ~~red:'''MAY'''~~ '''need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Problems with PSE 8.0 (Mac version)

Hi,
I have two problems regarding PSE and Adobe Customer Service.
First things first :
1. When I try to run successfully installed software I receive this error:
and I don't know what to do next. Im trying to run it on Leopard Snow.
2. I bought software from shop on adobe.com and when contacted with polish Adobe division (country I'm from) I was denied any customer assistance (even when they checked that this software is legit). They claim that I can only contact with american division. Is that right? I'm pretty much sure that I have right to call to the nearest customer service and ask for help - but maybe Im wrong.
Best regards
Sebastian Konkol

We use this forum for questions about the forum functionality itself, so you will likely receive little help here (in the Forum Comments area) on your problems...
Your question about the error in PSE8 can best be answered here:
http://forums.adobe.com/community/photoshop_elements
As for the problem with customer support, please check out this part of the forum please read/post your experience here:
http://forums.adobe.com/community/general/adobedotcom_feedback
Many people have been getting better responses when posting on a Facebook website dedicated to Adobe's Customer Service (or lack thereof).
Or when replying to the email in this letter: http://www.adobe.com/support/open_letter_to_adobe_customers/
Hope this helps
I did run across this post in the Creative Suites Forum, not sure if anything here will help...but it could point you in the right direction:
http://forums.adobe.com/thread/312902?tstart=0

Problems with PSE 8.0

Please Help:
PSE 8.0 has become so buggey it is bemome unusable. If I go dirictrlly to Organizer on sartup it will work, but if I use any other program first, organizer will not open unless I reboot the computer. I would like to reload Elements and sart from scatch, but i used the downloaded version and can't fgure out how to make this work. I have had quit a few problems with the pse line over the years but this problem is quite vexing. Any help or adivice would be greatly appreciated.
Jeff

I have tried every suggestion i have read. Sbut sti
ll the problem continues. When ever i open another program before
opening PSE when i try to open organizer is just crashes, but when I open editor it opens right up with no problems what ever. And this problem continued even after unloading and reloading the program from start. I have just run out of ideas. I am know considering Paintshop Pro Photo.

Multiple problems with pse 10

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