Must both authors have the same RoboHelp release version?

A department is our company that uses RoboHelp is designating an employee as the backup for the primary author. The backup will update files when the primary is not at work. The primary has RoboHelp version 9. The backup intended to use version 9 also, but it seems that version 10 is all that is available from Adobe. Our company has a licensing arrangement.
Will files created in RoboHelp version 9 be compatible with files used in RoboHelp version 10 and vice versa? Must both authors have the same version of RoboHelp? The authors will be using RoboSource Control to check files in and out.
Thanks,
Holly

Hi,
Yes both authors need the same RoboHelp version. Some resellers might still have copies of RH9 available though.
Greet,
Willam

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I would like to know how to transfer ebooks from one laptop to another with adobe digital editions both authorized with the same adobe ID.

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Stop using the account.
You need do nothing more.
You will need to authorize your computer for both accounts as you have purchased from both accounts.

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i have itunes on a mac with 2 users but the library only shows on the main user how can both users have the same library?

Hi,
Have a Look at these Links on Home Sharing:
http://support.apple.com/kb/HT4620
http://support.apple.com/kb/HT3819
Could be what you need...
Cheers,

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I'm toast!
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How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

We have 150 iPads at our school. What effective ways have you found to update and download new apps to such a large number of iPads? Can I download different apps to different sub sets of our large group - or must they all have the same apps?

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You can configure different set of apps for different groups of ipads.
You need an mdm to do this.
"This document offers guidance on some important considerations for getting the most out of your iOS deployment." Covers: Prepare your infrastructure. Set up devices. Configure and manage devices. Deploy apps and content. Plan for support.
https://www.apple.com/ipad/business/docs/iOS_Enterprise_Deployment_Overview_EN_F eb14.pdf
Quick overview of zero-touch MDM enrollment, DEP
http://www.apple.com/education/it/dep/
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IT Resources -- ios & OS X -- This is a fantastic web page. I like the education site over the business site.
View documentation, video tutorials, and web pages to help IT professionals develop and deploy education solutions.
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       http://www.apple.com/lae/ipad/business/#browse-it-resources
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      http://www.enterpriseios.com/wiki/Comparison_MDM_Providers
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      http://www.apple.com/education/it/vpp/
Joe Rowe's Excellent guides
IT managers who are new to configurator and managing a cart of ios devices:
      https://docs.google.com/document/d/1SMBgyzONxcx6_FswgkW9XYLpA4oCt_2y1uw9ceMZ9F4/ edit?pli=1
         [ original announcement -- https://discussions.apple.com/thread/4256735?tstart=0 ]
Quick help presentation for students:
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MDM -- Mobile Device Management
MDMs
Airwatch, Meraki, MobileIron, Profile Manager on OS X Server, or Zenprise
For a comparison see this page:
http://www.enterpriseios.com/wiki/Comparison_MDM_Providers
Airwatch
   http://www.air-watch.com/
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     https://meraki.cisco.com/products/systems-manager/?ref=YZRzCR
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     https://meraki.cisco.com/blog/2012/08/how-to-get-the-most-from-meraki-systems-ma nager/
MobileIron
   http://www.mobileiron.com/
Apple Configurator and Apple Profile Manager
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http://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
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http://www.apple.com/uk/support/osxserver/profilemanager/
Zenprise
   http://www.zenprise.com/

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Now, is it synced via wireless or USB?
When I upgraded my 4 to iOS 7, I had that very problem. The phone said all my music was on it, but when I tapped on a song, it would show the icon as though it was playing and after a couple if seconds, it would skip to the next song.
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I hope this helps

I have two i pods and want different music on both but have the same id what do i do ?

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Sophie, Yes, you can use the capability to "sync selected playlists," and simply choose different playlists for each iPod.
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See more information here: http://support.apple.com/kb/PH1673

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I have an Iphone and a PC, both authorized on the same Apple ID

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Added info...
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http://support.apple.com/kb/HT4083
http://support.apple.com/kb/HT4236
http://support.apple.com/kb/HT4486
FOR A PC:
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Claire

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''locking as a duplicate of this - https://support.mozilla.com/en-US/questions/791340''
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ryansaint11,
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Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

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Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

HT1451 Hi All, I have 2 users on my desktop, 1 i-tunes account and log-in but both users have different music contents i.e. one has the full iTunes library and the other only has some songs. How do i get both users to have the same music content?

I Have 2 users on my computer and both access i-tunes using same password etc. however 1 library has the full content of music but the other one has only partial playlists. How do I get both users to have the same full library?

The title of my initial post is a bit misleading. I already took a chance deleting one of the iPhones, hoping if I deleted the wrong one, I can still reauthorize it (all with the same Apple ID acct, so not subject to 90-day waiting period, right?) The iTunes database just updated itself, and it says I have 4 "devices" "in the Cloud", but 5 "computers" associated w my account. How can I find out what computers are associated? Isn't there a list I can see? I dont have a clue what computers they might be. If I use the "Deauthorize All" option, is it a pain to add them all back in. I assume I would have to log in from each computer to reauthorize each one. Would I have to be running the newest OS or version of iTunes to reauthorize? I think I have a PowerBook G4 Titanium with an older OS and iTunes. I'd like to keep that authorized, if possible.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

Must both authors have the same RoboHelp release version?

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