My 5s died and needed recharging. now it won't let me in without a passcode which i didn't use or don't remember.I can't restore from backup since find my phone was activated. Any ideas ?
Anyone help ?
Use a computer and log into your iCloud account and turn off Find My iPhone on your iPhone. Then Restore it in iTunes.
Similar Messages
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i was lost my pad ios7.1 find my phone was activated lost mode enabled
i recieved e mail when this action done also sound play was done
also i recieved picture from i cloud on my i phone
the problem is that i didnot recieve the place althought the icon notify me when found was turned on ????If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
General steps to follow for a Stolen iPad
http://stolen-ipad.com/
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
Stolen iPad Database
http://www.stolenlostfound.org/online-stolen-ipad-database
Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
Cheers, Tom -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
i was lost my pad ios7.1 find my phone was activated lost mode enabled
i recieved e mail when this action done also sound play was done
also i recieved picture from i cloud on my i phone
the problem is that i didnot recieve the place althought the icon notify me when found was turned on ????Ahmed elsaed abdelgalil wrote:
also i recieved picture from i cloud on my i phone
If you received a photo stream photo on your phone, save it to your camera roll, then locate the photo in the Photos section of the Photos app, tap the location listed above the photo in Moments and it should show you where it was taken on a map (assuming location services was enabled for the camera on your phone). -
Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?
Hi there HotFerrari,
It sounds like you are unable to restore your device from a backup you have in iTunes. I recommend the troubleshooting from the article named:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Cheers,
Sterling -
So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?
If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck -
After restoring from backup on a new phone (same model, just replacement) all my apps are showing as waiting....I have sync'd but still without any joy - this has been going on for hours
It just means some spammer is using your email address as the sender address for their spam. This is very easy to do - anyone can do it simply by changing the From email address in their email program. It does not mean your account was hacked or you have a virus (there are no current Mac viruses on the loose anyway, nor has there been for years).
There's nothing you can do about it. It can happen to anyone and the spammers will move on to using someone else's email address before long. -
Hi guys.
I've had my MacBook Pro for 2 years now. Last night it suddenly kept glitching to a dark grey screen every now and then, then it would flash yellow / blue spots, and now it won't go past the grey screen even when I reboot it.
I don't think I can access my disk anymore as I've moved across countries since I've first gotten my laptop. it was working perfectly fine before it kept going to the dark grey screen with a little blue on the bottom.
If it helps, my camera light is still on, and it seems that my computer is working properly itself, but won't go past this grey screen.
I'm a college student and am really panicking about this - can anyone please tell me what to do?
Thank you & sorry for the long post.What operating system are you running on it? (iOS 5.1 is for iPhone, iPad...not a Mac).
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I downloaded an album and it wouldn't let me play a few songs, so i deleted the entire album to try and redownload it, now it won't let me...help?
Did you remove the entries from your library, or just the physical files?
Delete the entries, close and reopen iTunes, select iTunes Store in the left column, then Purchased in the quick links section. Your missing songs should be listed under Music > Not on his Computer.
tt2 -
HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?
How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?
You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again. -
All contacts disappeared on iPhone - Can't restore from backup, iCloud now gone too
Just sitting and watching TV and having some minor text conversations on my phone (5S).. Next thing I know a message pops up without a name and the +1 area code an number.. The message is from the same person and number I was just texting. Strange I thought.. Pulled up my contacts and "no contacts" is displayed. Checked my settings.. iCloud contacts are still enabled.. reset my phone.. reset network settings.. nothing helped.. I thought, no big deal.. I backup every night.
First time restoring from backup, I saw all the contacts there and thought i was in the clear.. 10 seconds later, they disappear before my eyes! Getting very frustrated i tried an older backup. They don't even show up. I log into iCloud on my laptop and they are there for 2-3 seconds and disappear.
I've been using iPhone's since the original and have the new phone every year.. I pretty good with these phones, but this has me stumped/very frustrated. Has anyone experienced this or found a solution? I'm out all my contacts from the last 8 years.. Thinking I never had to worry because I've backed up!
Any help is greatly appreciated!!
RyanI don't think that is the case.. I noticed they were there when I would first complete a restore from backup but as soon as my apps started loading they would disappear again.
I got them back by immediately turning on airplane mode as soon as I completed the restore. I the turned off iCloud sync and selected keep contacts on this phone. turned iCloud back on and selected merge contacts.
First time I tried that it worked for a minute until the apps started to update again, I believe it might have been WhatsApp, then, what do you know, contacts gone again. I repeated the process and, this time, I deleted all my apps. Seems to be working ok now. All contacts have stayed.
Is it possible that an auto update for an app that accesses your contacts could have a bug that does this? Whatever it was, I am very glad I got them back.
Ryan -
Restoring from backup to a "new" phone
Hey guys, I just got in my "new" old phone to replace my old iPhone 4. I am trying to restore from backup and the phone keeps restarting as a new phone and doesnt restore. I keep clicking restore from backup and it doesnt seem to do anything.
Check to be sure the the "new" phone isn't running an older version of iOS than the old phone was when you made the backup. If it is, you will need to update the iOS first (you can't restore a backup that was made from a device running a newer version of iOS than the device you are restoring to).
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When I try to restore my contacts on my iphone 3G from my MacBook Pro, it says that my phone is locked and that I need a passcode, however, it doesn't give me the option to enter a passcode. I checked to see if it was locked and it is not. For some reason, the sync process thinks it is. Any ideas?
Thank youYou're right about the computer. Our computer guy couldn't get my computer to work right so he used a coworkers. However, when it says I need to enter a passcode, it doesn't give me a popup or anything to do so...?
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I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
Thanks a lotGo to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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How can you tell where a call is actually coming from not just where the phone was activated?
me and my wife check our account and we are wondering how we can find out where our son is calling from it only puts the town where we originally signed up with Verizon,help please!!!!
If this is a Microsoft based phone AND you have location awareness turned on AND they have this phone tied to a Microsoft account AND you have access to all of the account information, then there is a Microsoft web site that will show you the current location of the phone. Otherwise MrGecko is pretty much dead on. You would have to have an app on the phone, or pay Verizon more money to give you the location.
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