My 8yr old has apparently 2 apple id's and don't know password to 1 and it ask for both when we try to download a app what can i do

my 8 yr old has a ipod touch less than a yr old and i created a apple id and password for it well now i was gonna help her put a app on it and apparently someone else has put 1 on it to and it is asking for both id's what can i do to fix this because i don't know the other id and pass word

Go to Settings>iTunes and App store and sign out of existing account and sign into the one you want.
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

Similar Messages

Maybe you are looking for

  • While activation of DSO error SID genarati No fiscal year variant specified

    Hi all, While activationg the DSO i am getting error called SIDgenaration " No fiscal year variant specified" I have checked the PSA fiscal year variant is avilable.. How to solve this error please somebody let me know ASAP Regards Kiran

  • Random users getting very slow response when opening messages/attachments or sending email

    I have a small number of users, mostly very senior management of course, who are experiencing slow response when trying to open email messages and attachments or send messages. They see the spinning wheel and sit there until it decides to open or sen

  • E63 equalizer not working in 400.21.013 software v...

    My e63 had software version number 100.xx.xx when I first bought it and the music equalizer worked well then I updared it to version 200.xx.xx and the equalizer stopped working in headphones.then when the version 400.21.013 was out I thought the equa

  • Disappearing disks

    Hi there all. Relativley new to this forum so be gentle. I've just got back from holiday having left my flat in the care of my computer illiterate brother to discover that the 3 other hard drives (Including my primary drive with all my apps etc) will

  • Can adobe exportPDF help me open IE files?

    I purchased Adobe Export PDF in order to open Acrobat and IE files, but it doesn't seem to be compatible.  Is there another product that can help with this?