My Adobe Premiere Elements 12 will not burn a DVD.

My Adobe Premiere Elements 12 ................. will not burn a DVD. I am using an ASUS model 11BB Desk top I recently purchased. The PC shuts down immeniately. I am using DVD-R mini and standard size disc. My subject Adobe works well on another computer.
Ken McAdams
Message was edited by: Geoff the kiwi
Serial number removed.
Note: never disclose your serial number.

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

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Message received when openning the Adobe Premiere Elements 12 "Not possible to initialize on-line services" What do I have to do?

Hello,
How can I fix this problem?
Message received when openning the Adobe Premiere Elements 12 "Not possible to initialize on-line services" What do I have to do?
Thanks in advence,
FL

FLOureiro
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update? If not, please do so.
For your immediate issue, have you update the Online Services in preferences?
Where are you in the program when you get the message "Not possible to initialize on-line services".
Are you in a country outside of the USA?
There certain online services that are just not available outside the USA.
Please review and consider and then, based on your details, we will consider what next.
Thank you.
ATR

Adobe Premiere CS3 will not open!

Adobe premiere CS3 will not open. When I click on the Adobe icon on my desktop, I get this message: This application has failed to start because prm.dll was not found. I've tried several things such as: uninstalling the program then reinstalliing it. I tried to open Adobe by clicking on one of my projects by opening MY Computer from start on the taskbar, then click on c drive, etc. but it will not open. Before I started getting the error message stated above, when I clicked on the icon, the program would load to the point of showing the top portion of the page (file, edit, etc.) then stop. It would never fully load. HELP!!!!! I'm in the middle of trying to meet several deadlines.

First, search your system for every instance of prm.dll. See if you have one (could be corrupt, but a Repair Install should have repaired it) in your PrPro CS3 folder hierarchy. Do you have any more? How do the dates and sizes compare to the one, if there is one, in PrPro? Here is a LINK to a .dll site. I do not know this site, so cannot even comment on their .dll's. I'd do the first suggestion, well - first.
Also, I do not know this .dll. It could be a VST from an Audio editing program, or similar. Some of these have been known to bring PrPro to its knees, at launch. Might be worthwhile to check into it a bit more.
Also, take a look at Event Viewer. This ARTICLE will give you some tips on what to look for. Could be more happening, than the error message might lead one to believe.
Good luck,
Hunt

Adobe premiere elements 9 not editing

This is my second attempt to post (my last one a little while ago didn't appear).
I have bought the above package mainly to edit some club videos. It is driving me mad.
I have a Sony Viao
Vista Home Premium
Service pack 2
Intel Core DUO CPU
2.00 GB Ram
32-bit
I have imported a video from my comcorder to the PC via ION EZ Converter. The video is stored as a .mpg file.
When I open up organiser the thumbnail is there.
The first time I opened organiser I somehow managed to drag the video to the left side of the screen and got a timeline but when I started it up I got sound but no picture. However, now when I open up organiser and go into EDIT, aand try to drag across I get automatically sent into video effects and can't go back!
I was told that the problem may be due to incorrect codecs and I have downloaded K-LITE MEGA Codec but that doesn't seem to have helped.
Before I did this I also got a message in elements
"we have detected an incompatible display driver. To get a better and faster playback performance please update your display driver.
Display driver details: NVIDIA Corporation - GeForce 8400M G7/PCI/SSE2 2.1.1"
Help
Really frustrated
Graham WT

Thanks Barbara
I found it also and I''ve put an entry there too.
Graham
Date: Tue, 18 Jan 2011 16:42:16 -0700
From: [email protected]
To: [email protected]
Subject: Adobe premiere elements 9 not editing
Hi, Graham WT. Sorry you're having trouble. You know, Premiere Elements has its own forum, and the video mavens mostly hang out there:
http://forums.adobe.com/community/premiere_elements
You'll probably get more help with this if you post over there, where more people are working with video. Good luck!
>

Unable to validate my serial number for purchased version of premiere elements will not connect to internet even though my connection is ok

i have purchased an official copy of premier elements 13. i have my serial number etc but when i go validate my sign in throgh my internet connection nothing happens. its a nightmare !! I cannot even find out how to generate a rerquest code for offline valiodation. clicking on "generate response code " does nothing. I have jjust spent £79 on this product. will someone please help. ther is nothing wrong with my internet connection.

Hi, A.T.R
Thank you so much for your common sense reply. I contacted Adobe via their online chat help facility. One of their tech guys resolved the issue by re-setting the Hosts file. Now I have seen this in the forums and it basically involves making a back-up copy of the Hosts file deleting certain entries and applying again.. Thankfully this worked for me. But I would urge Adobe to look into this matter as there are many novices I am sure will be extremely frustrated at what should be a straight forward approach when validating their software. Most people would know there internet was working ok and most people would be able to disable anti-virus software etc, but to continue getting a failure to validate a serial number online would in my opinion beggar belief !! for most technically minded folks out there. Most annoying.
When anyone purchases legacy software from Adobe, no one wants this kind of problem. The software is not cheap.
My purchase was Adobe Premiere Elements 13 and it is a great piece of software for video editing. I can however recommend it. It is very good for both novice and professionals
Thank you.

Adobe Premiere Elements 10 not working on both my Computer

I just bought Adobe Premiere Elements 10 to use with my Sony Handycam HDR-XR160 but it just dont work
I first try to install on my PC: Intel Quad Q6600 with 8 Gig of Ram and a 500 Go WD Black Edition and a GeForce 9800 GT with 1 Gig of Video Memory .... really jerky video editing interface and the play back is really bad a lot of pixellization all over and also really realy jerky
then I tried with My Mac Pro 2008 2XQuad Core Xeon 10 Gig of Ram 2 x 1TB WD Black Edition (Scratch Folder on second HD) and a ATI Radeon HD 3870 same problem but now the video play back just stop every 5 seconde it s also hard just to drag the video in the time line at the botom of the screen
This is computer I use for My Recording Studio and it's working like a DREAM. I did the same manipulation with other program like IMovie and so on with NO PROBLEM AT ALL .... and the interface was responsive unlike Premiere
I bought your programe thinking I was going for a upgrade from what I was using before and now I can't take it back cause the box is open so please tell me you have a fix or someting cause at the moment ... i'm really not to impress
Thanks for the help

Hello Steve
Thanks for a your help
I still have the same problem I did change the recording from 60p to 60i but the video are still jerky , I know i'm probably the one who's got the problems but I just don't see it !!!
This is the setting I have on my Camera:       Image Quality/Size
                                                                  Image Quality = HD
                                                                  Frame Rate = 60i
                                                                  Recording mode = High Quality FH
                                                                  x.v.Color = On
                                                                 Connection
                                                                 TV Type = 16:9
                                                                 Component = 1080p/480i
                                                                 HDMI Resolution = Auto
                                                                 CTRL FOR HDMI = On
From thoes Info can you tell me what's the Best Preset in Premiere or if someone is using premiere with a Sony Handycam HDR-XR160 can you tell me your exact settings for both the Cam and Premiere
Thanks

Adobe premiere elements 11 not responding.

Adobe premiere elements 11 says, "not responding" and asks me if I want to close the program. I have done this multiple times and nothing has worked. I am getting very frustrated and am not impressed by this program. What can I do to fix it?

hunttofilmt
Here is what I was like you to look at and determine if this workflow behaves any differently than the one that you are using now. I am assuming that you are having similar problems with Go Pro Hero 3's 960p @ 48 progressive frames per second and with the Canon's 1080p @ 24 progressive frames per second.
Let us confine these initial tests to the Canon 1080p24, for now to avoid any complications of editing 960p48 in Premiere Elements.
1. Open Premiere Elements 11 and go to File Menu/New/Project and set the project preset to
NTSC
DSLR
1080p
DSLR 1080p24
or
PAL
DSLR
1080p
DSLR 1080p24
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to put a check mark next to Force Selected Project Settings on this Project.
2. Import your 1080p24 into the project using Add Media/Files and Folder/Project Assets.
3. In Project Assets, double click the file there to open the Preview Window and proceed to trim your video.
Here is a description of the process from my blog post. Please cross check what you are doing with the steps that I used in the blog post demo.
http://www.atr935.blogspot.com/2013/06/pe11-project-assets-organization-for.html
If that is not successful, then stop and let us know.
If that is successful, then let us look at the 960p48...there is an atypical format for Premiere Elements. Here we are going to set the project preset manually as in the case with the Canon, but here we are going to use the project preset of:
NTSC
DV
Standard
or
PAL
DV
Standard
depending on whether you have a NTSC or PAL install for your Premiere Elements 11.
Before you exit the new project dialog, be sure to have a check mark next to Force Selected Project Setting for this Project.
Then continue with the import and trimming of the video in the Preview Window as you did with the 1080p24 footage.
Looking forward to your results.
Thanks.
ATR
Add On....By the way, how is your external hard drive formatted NTFS or FAT32? Depending on the results from the above mini tests, please look at importing/trimming one of your 1080p24 in the 1080p24 project but import the 1080p24 from a computer desktop save location instead of the external hard drive.

Adobe Premiere Elements does not open after installation

Hello,
I have written before last week. I have bought Adobe Photoshop Elements 11 and Adobe Premiere Elements 11.
I had a trial version of Photoshop Elements 11 and with the code I could access the full version.
However Premiere Elements did not open after installation. I did not had a trial version so I first downloaded the full program. I went through the whole installation process and everything seemed ok, no error messages. But when I tried to open Adobe Premiere Elements after restarting the computer it did not open at all. Nothing happened.
I have de-installed and re-installed the program for a couple of times over and over again but with not result. Also tried to download the trial version first and also this didn't work. I checked my Quicktime and updated to the latest version.
I use a Windows laptop: Asus Intel Core i5-2430M, 2,4 GHz
I hope you can help me out!
Thanks!
Inge

Yes I saw it but PSE (refers to Photo Shop Elements??) and I have trouble with Premiere Elements..(so the video program)
The Photoshop Elements worked.
I am not sure what to do here also the link at your reply "working with your operation system tools" didn't work..(got the "broken link error")
thanks
Inge

Adobe premiere Elements does not find my Sony HDR-CX160

When I try to use my Hi-DEF Sony HDR-CX160 video camera, Adobe premiere Elements 10 does not "find" the camera. Why not?
Dan Eller

When you do use Windows Explorer (or Mac Finder, I think... I don't have a Mac... and you did not say) to copy the files from the camera to your hard drive, do as it says in http://forums.adobe.com/thread/1015001?tstart=0 so you don't lose the metadata
Also, Hunt's article on how to design your project http://forums.adobe.com/thread/919388?tstart=0 so you stay organized

Adobe premiere elements 12 not installing on iMac 17

hello,
I am trying to install Adobe Premiere Elements 12 onto my iMac 17, i go through the install process, agree the terms and conditions, enter my serial number (correctly), select where on my mac i would like it to be installed to and it begins to instal. Standard right?
However it only ever gets to 2% before the installation fails. When i hit the button to ask for a description of the error it opens up my web browser and gives me the following info.
Exit Code: 15
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
What's going on? It did this when i was trying to install the trial version and it's doing it now with the disc!

When i run disk utilities i can see the premiere elements 12 disks in the laft hand payne but when i click on them nothing appears in the right hand payne for me to select, therefore repair disk permissions is left greyed out. Ideas?

Getting the message Adobe Premiere Elements could not start after silent install

I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrx

Hi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla

How do I create a wide screen movie in Premiere Elements 7 and burn to DVD or Blue Ray?

I have created a movie using project settings of 16:9 and also filmed in this format. The movie I burned to DVD is not in wide screen. I have requested assistance and given instructions to go through share and select Sony PSP. However this creates a file which is saved to my computer in mpeg-4 format which will not burn to my DVD. I am using a Blue Ray burner which looks as if it will only take MP3. Any suggestions?

I haven't actually done a BluRay yet - waiting to get everything right and,
hopefully, will be able to put more than 1 movie when all is finished!
That's my next challenge. I initially used Share/Disc to burn the DVD with,
I thought, all the settings for widescreen. It has always worked OK in
Pinnacle. When I lodged the problem with tech support they sent me
instructions using the Sony PSP. Interestingly I use a Sony camera, have a
Sony disc burner plus Sony TV and Playstation so you'd think they'd all talk
to each other!!!
Take Care
Jill in Launceston
http://www.jilldearing.blogspot.com/
Are your creating and burning your DVD (or is it a BluRay disc?) from
Premiere Elements by choosing Share/Disc?
If so, it should produce a widescreen disc.
Sometimes DVD players don't automatically read home-burned DVDs as
widescreen and you have to manually switch it. But at the very least the
video should be either letterboxed or stretched.

Idvd 08 shuts down after building, idvd will not burn a dvd

Dvd studio pro burns fine, Burning a DVD data disk works fine. Burning a project in Idvd 08 will not burn anything. It simply quits before finishing and spits out an empty dvd disk. I have a imac g5 power pc 2.1 ghz, 500gb hd, 2.5 gb ram and I am running idvd 08 version 7.0. I have tried reinstalling idvd and have even repaired permissions. What do I do? What could it be?

Hi
*Not knowing the origin to Your problem - General approach when in trouble is as follows.*
• *Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb*
• Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides. Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences and is named.
com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort. from Craig. Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
If You do a re-install be sure to get rid of all iDVD old parts AND then EMPTY the Trash-basket !
iDVD updated ?
Apple Codec updated ?
Start a New Clean project - or delete project assets
Yours Bengt W

Premiere Elements 10 will not burn a DVD. It stays at 99 percent and will not complete the burn.

New HP 1107c. Cannot burn a DVD with Premire Elements 10 64 bit. Works OK on a 64 bit Dell. Could this be a DVD hardware problem ? Turned off all Microsoft services via msconfig, disabled virus and spyware software, but still hangs at 99 percent burn

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

Premiere Elements will not open

I have been using Premiere Elements 11 for some time. It has been working fine. Recently, it won't open. There is a message which says to uninstall and reinstall he product. I have done that. No help. The message says to contact Adobe support and mention Error:1 Can you help?

Pekin Grey
Here is an Premiere Elements 12 Error 1 story with a happy ending. Please check it out and see if any of it works for you with your Premiere Elements 11 problem. At this point, I do not think that product licensing has anything to do with your issue, but time will tell.
http://forums.adobe.com/message/6124261#6124261
In the above link the user sought alternative installation files and that worked to resolve the issue as described in the link.
If you were to follow that approach, you could download Premiere Elements 11 tryout files from the following link and then insert your purchased Premiere Elements 11 serial number in it.
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
The above web site offers the tryouts of some earlier versions but does not sell them.
For this to work for you, you must read very carefully the Note: Very Important Instructions at that web site. Otherwise you will be greeted by Access Denied.
Please consider and then let us know the outcome.
Thank you.
ATR
Add On...I forgot to ask. Are you working from installation files purchased from Adobe or from a purchased installation disc that came with boxed packaging of the product? If the former, you could always get another download of the product at "My Orders" or "My Products" at Adobe.

My Adobe Premiere Elements 12 will not burn a DVD.

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