My boyfriend Just got a bb 9630 and hes in peru, when he tries to use the phone it says CONFIGURACION DEL INTERNET

he is with Claro and totaly clueless at what to do ?! help
He bought the phone from a previous owner is it possible the pin and stuff still belongs to that person. ? 
Model info and OS version (Go to Settings, then Options, then about):

GZRX wrote:
Recently came back on Verizon contract cell service after years on various prepaid services. The S5 is my first unrooted smart phone and I am pretty paranoid about data usage as no longer able to use Droidwall and Titanium Backup.
Phone default settings are Data Off, Playstore set to wifi update only and background data off for many apps. I have "My Verizon My Data app" and "Active Apps" app on home screen for monitoring purposes.  Something seems to infrequently activate the You-Tube and Chrome apps randomly. Cloud is turned off as I back up to Google and my computer. I have a number of other apps turned off as well and monitor "Data Usage" for unwanted app data consumption.  Also have data usage warning and shut off levels set in the phone. My plan is 1 GB and I am regularly using under .5 GB. 
correction to above: my reference to  "Phone default settings" above is misleading.  That should be my worded as "My current phone settings:"  Unfortunately I am not permitted to edit my previous post.

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