My brother's emails don't appear in my Inbox

When my brother sends me an email, it does not appear in my general Inbox or in my Gmail account sub Inbox. I can view an email from him only if he calls or texts me to tell me he is sent it and I type his name in Mac Mail's search box. And viewing his emails with the search box works only if All is selected in the Search bar and if I select the Sender contains option that drops down below the Search box. He's starting to think I am purposely ignoring him because this is such an unusual problem that seems like it should have an obvious easy fix, but I haven't figured out how to fix it since it started happening more than a year ago. I took my Macbook Pro to the Genius bar tonight and the guy who helped me didn't know how to fix this, either. I am so frustrated. Can anyone help me?
If it matters, my brother sends emails to my Gmail account, which I access via Mac Mail, from his Gmail account.

If you log into the web site access, do his e-mails appear there?

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