My canadian iphone 4S screen looks yellow and its looked to rogers, will apple singapore can replace my iphone 4S screen for free coz its under warranty for another 6 months
my canadian iphone 4S screen looks yellow and its looked to rogers, will apple singapore can replace my iphone 4S screen for free coz its under warranty for another 6 months... i'm in singapore at the morment so what is the best thing i should do ?? will they send my iphone to canada for the repair or do i have to wait till i fly back ???
No.
You would have to send your iphone to someone you know in Canada, then that person would have to get the iphone to Apple.
Apple will not accept a shipment from outside the country.
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Macbook pro power cord not working and its under warranty
Whats the number or email address of who I contact please?
Read here, & select your country:
http://www.apple.com/support/contact/
There is no email support. -
The title says it all. I returned a macbook that was authorized and got a macbook air instead. iTunes will not let me deauthorize all of my computers for another 10 months. So what am I supposed to do?
Only Support can help you, though I have no idea whether they will.
Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page select 'iTunes', and then 'iTunes Store', then 'Account', then 'iTunes authorisation or de-authorisation'. -
I dropped my iphon and the screen smashed and now wont turn on, will apple fix it?
I dropped my iPhone and the screen smashed and now wont turn on, will apple fix it
They will do an out-of-warranty replacement of the iPhone for $269 USD.
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So my iPhone screen cracked and i ordered a new screen to replace it. Finally when i finished i went to turn it on and the screen just stayed blank. I plugged it in and the apple symbol came up but then went off, and kept doing this. so i let it set for about an hour and tried again. it gave the charging symbol and just stayed on this for about half an hour. i unplugged it and when i did it just went off. after a while it did come back on but it began to overheat and the battery lasts about 45 minutes. i took the back off and its the logic board that is hot and not the battery. can this be fixed? i dont know if its under warranty but if it is will they replace it after the fact that i took it apart?
In the U.S.:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Huge issue with battery and overheating in iOS 6.1.1 iPhone 4S and ipad new iOS 6.1 what I can do , I am very sorry for update from 5.1.1 it was the best
My wife have iPhone 4 and ipad new is not updated it working good and my devices after update working bad :-(, likely the devices of my wife stay with 5.1.1good thing i havent updated mine yet..
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if i have multiple iPhones and Mac Mini sharing the same Apple ID, can I use Facetime between the devices?
Yes, but if you want these devices to have complete capability of calling each other they each must have their own separate, individual e mail address. If they don't have individual e mail addresses, the i phones will be able to call each other because you'll be using their individual phone numbers -- the Mac mini will be able to call the i phones, but, the iphones will not be able to call the Mac mini. This is because the iphones will be using the mini's e- mail address to make the call, and if they have the same e mail address, they will think they are calling themselves, so the call will not connect.
So, the way I see it is, if you keep all of the email addresses the same, the only thing you'll loose is the ability of the iphones to call the mini.
EDIT: Thinking about it, my first sentence needs to be modified. Your iphones can share an email address but it must be different from the Mac mini address.
This isn't rocket science, but it can make your head spin. LOL -
I've had my new iPhone 6 Plus for about a month now and I'm just now syncing it with my computer to put music on it and it has been on Step 5 of 5 for hours now. I have reinstalled iTunes to see if that was the problem with no luck.
All it says is "waiting for changes to be applied".
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if i had my iphone 4s stolen and i had apple care can i get a new one for free
Apple care does not cover theft. It covers manufacturing defects for warranty. You need to contact the police and report it to them. Only insurance would replace a phone, and usually with a deductible. There is no free phone in your future.
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I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.
You're welcome.
I would advise against that for the reasons I provided.
Could I have my iPad 2 for the new one paying the difference between their values?
No. Sell the existing yourself and use the proceeds to purchase a new iPad. -
My iphone 4s keeps overheating and will not let me go on any of my apps as well as send any messages. plus my contract isn't up for another 6 months, what can i do?
RESOLVED!!! I logged on to my Straight Talk online account, and did a Tech Chat. They immediately gave me a direct phone number and a Reference PIN number and asked me to contact their iPhone specialty support. I called (of course the gentleman's accent was very difficult for me to understand, but managed with asking continually for clarity). He walked me through several tests, setting changes and had me get on my wifi to obtain the latest APN settings. None of his efforts worked ad it was obviously NOT my Straight Talk iPhone 5, 64GB CDMA (no SIM) - it was something with their setting on their end on my account. I was placed on hold a few times and he would come back on to have me try to get on Safari and even Google... after the 3rd on-hold, he returned and asked me to try to use my data again without the wifi turned on and BINGO it worked... I still do not have my wifi turned on and I'm still receiving texts from YESTERDAY too while I was away from wifi service. IF you come across this issue - please call Straight Talk and/or log on to your Straight Talk online account and talk to an online customer service representative and get their direct line phone number for iPhone support and have your Reference PIN number available. Good Luck
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i am using iphone 4s its under warranty , phone got automatically turn off even if has 50% battery and not get on until i connect to charger . if i go to service center will they change my phone ? and will i have to pay anything if its battery issue ???/
Take it in and see what the technicians say is wrong and then how they want to handle the iPhone. If the iPhone has a problem covered by the warranty then you should have no problems.
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My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?
As Peter says above, only an Apple Store genius can advise you.
But to further clarify, you seem to postulate that if Apple helps you, the cure would be a replacement. That is not necessarily true. Let them look at it and advise you what the remedy is. They may offer you nothing (saying it's your fault), or they may offer you a solution (keeping your current iPhone), or possibly a replacement. -
i am buying a new macbook pro but i want to fit my own ram memory and solid state hard drive , will apple permit this without voiding the waranty.
yes you can do it and not void the warranty. Those are the only hardware changes that Apple permits. Instructions on how to upgrade the ram and remove and replace the hard drive are even included in the owners manuals for MacBook Pros.
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