My card was charged but i didn't get sign in

my bank card was charged but I didn't receive e-mail about confirmation at iTunes

Hi...
I needed to verify my billing address, but i already filled that out.
Check out this support article >  iTunes Store: My credit card's security code or zip code does not match my bank's records

Similar Messages

  • Today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and  it also saids we received your order and it is in process . payment not taken yet

    today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and  it also saids we received your order and it is in process . payment not taken yet 
    but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06am

        chriss2633,
    I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Card was charged but no shipping info?

    I preordered the iphone 6 plus and was originally given a date of 9/19.  I was told by Verizon customer service that once my card was charged I would be given a tracking number.
    My card was charged but no tracking number was given...please help!Verizon Wireless Customer Support

    You should receive shipping info today. When your card is charged your device has either already shipped or is shipping soon.
    One thing I found odd is that my card was charged too and I don't have shipping info yet. Stranger still is that my receipts say FedEx 2 day shipping... Found that odd since Verizon is offering overnight shipping for free on orders right now... Oh well, anyway. That's the only rant I can give. We are getting our phones and that's what's important.

  • My credit card was charged, but I'd made no purchase

    Hello,
    I had to change my Apple ID e-mail to a new one I'd created earlier today. Everything was okay until I logged into Games Center and found out my Phone had logged me in through a very old Apple ID I'd deleted ages ago. So, I switched my account info to my new ID and everything was back to normal.
    Shortly after, I recieved a text from my bank servise, telling me that I'd been charged 1,98 Euro for a purchase from Apple iTunes st. As you might have guessed, I made no such purchase. I contacted the bank and they informed me that the purchase hadn't actually gone through yet, so there was nothing they could do for now.
    On another discussion I saw that somebody had been charged money for changing their credit card information for their Apple ID, but there was no actual solution or explaination offered for this. I also had to enter my credit card information all over again, but the card itself is still the same.
    Basically, have I accidentally done something to be charged myself, am I missing something incredibly obvious, or is this not my fault? If it's the latter, how can I contact someone about it?

    cnicholsgo wrote:
    I got no gems, has anyone else successfully resolved this issue?
    It does not matter in the least if "anyone else successfully resolved this issue."
    If a retailer charges you for a purchase, and doesn't deliver the product, you are entitled to a refund or replacement.
    Contact iTunes Customer Service and I am sure they will resolve it.

  • My credit card was charged but did not get the application

    Hello,
    I have tried to contact bellshare but still no answer.
    I have previously bought bebuzz 4 on mobihand and since i cannot pay an updrade I bought bebuzz 5 from app world.
    When i clicked purchase i got this error "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)"
    But 2.99$ were charged on my credit card. My bank cannot cancel the order unless them a cancellation email was sent from the buyer.
    Can you please help me with this issue?
    Thanks

    no replies so far!!!
    bellshare replied finally and that was their response: "Contact AppWorld support. This is an issue with their App and system"
    @blackberryhelp on twitter said to contact the vendor
    So what to do now? each party isn't taking its responsibility

  • TS1389 can't find my purchased media on ibooks after purchasing.  my credit card was charged but i have no book

    Paid for an ibook that isn't in my ibook.

    The purchase appeared to go through ok and your account's balance has been charged for the purchase ? If just your credit card then potentially (assuming that you haven't recevied an email receipt for it yet) it could be a temporary store holding charge : http://support.apple.com/kb/HT3702 ?
    Does it show in your account's purchase history ? Check both the Store > View My Apple ID menu option in iBooks, and the Store > View Account menu option in iTunes - I haven't purchased any books directly in the iBooks app yet so nothing shows in my purchase history in that, they only show in iTunes.

  • HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

    Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

    you may delete this discussion. I fixed the issue

  • I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre

    I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre but they refused to repair it after confirming the problem with the device as it was out of warranty and asked me to get it replaced for INR 22500. I got it repaired outside but after that also if I switch it off in the same situation it again happens and I have to take it for repair it has happened 3 times after that. Is it a inherent problem in iPhone that it uses battery even when switched off and if in that case battery drain out then refuse to get charged because this is the scenario i have experienced every time?

    Apple told you it was unrepairable.... You had it serviced by an unauthorized party. It's now no longer eligible for out of warranty replacement by Apple.
    There's really nothing else we can say about it. Find a competent 3rd party repair shop or buy a new one.

  • I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

    I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?

    Hello, i downloaded talkin tom for free but my credit card was charge.What can I do?

    Did you check your purchase history to see what the charge was for?
    It could be:
    iTunes Store & Mac App Store: About credit-card authorization holds

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Best Buy Gift Card was charged twice.

    I recently placed an order on Best Buy.com and it said there was an error. After I tried again, it went through, but I noticed that I had only $3.28 left on my gift card. My gift card balance before the transaction was around 77 dollars. I thought that was peculiar. The trade-in I made a couple weeks ago on 12/26/14 gave me 77 dollars for trading in Assassin's Creed Unity and Call of Duty Advanced Warfare on the PS4 for 26 and 21 dollars respectively. Additionally, there was a 50% bonus trade-in that week for video games and on top of that I have Gamer's Club Unlocked, which gave me an extra 10% on video game trade-ins.  All that would have came out to $77.55. 
    I think that BestBuy.com charged my card twice, but there is no way to confirm it. Either that or Best Buy had given me less for my trade-in. 

    Hello lucknotluck,
    Welcome to the forum. I'm sorry to hear you were having troubles when placing an order on BestBuy.com. It certainly would be frustrating to be charged twice for one order, and I'm truly disappointed this has caused you to cancel your order. 
    Using the e-mail you registered on the forum, I was able to view the order, and transaction history. It does look like your gift card was charged twice, but the good news is that our customer support agents have sent you a new gift card with the missing balance. You should see this card arrive within 10 - 12 business days. If you do not see it arrive within this timeframe please let me know. 
    Thank you again for visiting the forum, and please do not hesitate to let us know if you have any further questions or concerns. 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.

    I have purchased Line Sticker App, iTunes already took money from credit card $2.49 AUD. But I didn't get any and also nothing show on my Line purchased box.

    If you've been charged for the item but not received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 My credit card was charge for an app that isnt downloaded to my phone

    I Purchased a game to my Iphone 4s but it didnt download and my crdit card was charge 3 times for it ..How can i solve this problem

    contact the iTunes store
    https://expresslane.apple.com/Issues.action
    Go to iTunes under product and then select iTunes store. After that it will show you a list of topics, pick the one that matches you problem and then it will let you pick a sub category, and hit continue. Press on the envelope, After that all you need to do is fill out your full name and e-mail address and under Briefly provide any other details you think we need to know, write the problem you are having and iTunes store will get back to you in 48 hours or less, they will get back to you in 24 hours if there not really busy.

  • TS1424 I have bought a book from iBook and even though my gredit card was charged immediately and the book was downloaded the first 12 chapters are not there! It says there is an error ... and the book starts at chapter 13. What do I do? Where do I compla

    I have bought a book from iBook. My credit card was charged and the book was downloaded. There is an error and the first 12 chapters are not there! The book has the prologue and info and then chapter thirteen. How do I get the whole book?

    I have bought a book from iBook. My credit card was charged and the book was downloaded. There is an error and the first 12 chapters are not there! The book has the prologue and info and then chapter thirteen. How do I get the whole book?

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