My charger broken and the casting has come of and Iv only had it for 5 mouths could I get a new one if intake it to apple for free
I've had my charger for five months. The outer cases come off the charger ,it got suck up by the hover bit I was working for for 4 mouths and now it's just pack up I hopping to go to Apple and they will give me a new one because it's stopping my phone from working.what do you think???
If the charger is genuine Apple and came with the iPhone then it carries the iPhone warranty
If purchased as an accessory then it also has 12 months warranty .You will have to either take the iPhone if relevant or proof of purchase of the charger
Apple genius bar will be the arbiters of whether it is a manufacturing fault or user damage
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my cable doesn't work after two months I bought my iphone 6. Whether could I get a new one from apple free charge?
It's covered under the same warranty as the phone. So long as it's not physically damaged, they should replace it for you.
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hello
i lost the email message sent to me for vrifiying my i cloud account and i don t know how to get a new one...
any ideas???Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
The speakers are shot and I want to know if I can get a new phone
if the phone is still covered under warranty, then yes. If not then you will pay out of warranty $149+ tax
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when i had the iphone 4s my data such as followers and stuff would get deleted in instagram,twitter,snapchat, etc. it would log me out and not recgnixe my password so i had to change password and when i logged back in everything was deleted like if it was a brand new account. i went to the apple store and they didnt fix it. so i got the iphone and i even used a different email but it happened again. i dont know what to do!! nobody in my family that has an iphone has this problem. im getting so frustrated!!
Sounds like user error, if it's happening just to you and with completely different phones. How have you attempted to troubleshoot? Have you read through the User Guide to make sure you're actually setting up your phone properly? Did you set up your new iPhone from a backup of your 4S? If you did, you just retored all of the 4S problems onto your new phone.
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Here:
http://support.apple.com/kb/HT1861 -
i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
my aluminum screen cover has come loose ,it seems as if the glue holding the cover and the screen has come loose how can i fix it
its the 2009 15" macbook pro its not under warranty anymore im hoping to be able to fix it myself but im not to sure how
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i have used fire fox for a long time but have nothing but problems loading web sites..i think the time has come to uninstall firefox and go with internet explore..im tired of wasting my time trying to load web pages.does not solve problem..guess i'll have to get rid of firefox..never had problen before but to much hassle loading web sites.
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I have my landline diverting to my iPhone. However, it does not distinguish whether the call has come from my diverted landline number. My old Nokia many years ago used to show an arrow symbol when it was a call thats source was diverted. I really need to know when a call has come from my landline so I can greet the caller in the appropriate way and also so I can be sufficiently short as I am getting charged for the call from my BT landline to my mobile.
That is not a feature that's available on the iPhone. Sorry.
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My socket plug for my charger has broken from no fault of my own, can I get a new one for free?
The plug that you plug onto the socket has broken from no fault of my own, cAn I claim for a new one?
Take it into Apple with your iPad and they will evaluate the plug
and replace if it has a manufacturing defect. -
The time has come my friends im finally going to get my 2nd gen ipod touch saturday and cant wait im gettn it in the mail so, so be ready for some questions..
Buy me one while you're at it.
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I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My apple tv has always had issues on connecting to wifi. but now that iv'e updated the system, it wont connect to wifi at all.
My connection is fine because Im using it on my macbook pro perfectly, so the problem is definetly on apple tv.
Id like to know what to do, and if its eligible to get a new one. the serial number is: DY5HNVP5DRHNFrom what I understand from this post, yes you do qualify for a replacement.
http://www.macrumors.com/2013/04/15/apple-initiates-replacement-program-for-3rd- generation-apple-tvs-with-wifi-connectivity-issues/ -
My iphone is broken and i am getting a new one sent out. How do i get everything from my old phone copied to the new one so its exactly the same??
As long as they are already ticked in your iTunes then yes. Just to check do a sync and as long as everything stays the same you are good to go.
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