My computer says that all my music files are iTunes compatible but iTunes won't play the songs; how do i get them to sync?

I formerly used Zune, which i find much more user friendly than iTunes. I bought most of my music through that program, but have since tried to import the files to iTunes so i can put them on my iPhone. All of the files have the iTunes icon & under properties say that the program that will automatically play it is iTunes, but when i click play iTunes opens up but nothing plays. They play just find on Zune & Windows Media Player so i know the track are fine. Why won't iTunes play them? i'm honestly so frustrated.

If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

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HT1491 I downloaded a song and it can up in my music library but it won't play the song

I downloaded a song and it can up in my music library but it won't play the song

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the track from the Music app on your iPad and redownload it via the Purchased tab in the iTunes store app (or via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes).
If you aren't in a country where you can re-download music or if the re-downloaded version also doesn't works then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2311 this didn't help me at all. I am unable to download the updated version of itunes because it says I need the Mac OS X 10.6.8 or later. I have gone to my updates and my computer says that all of my updates are current. Please help me figure this

I need to know what it is I need to do to get this done so I can download the new itunes. Because as it is I am unable to connect my iphone to my itunes account

You need to upgrade to Mac OS X 10.6, which requires an Intel Mac with at least 1GB of RAM. Choose About this Mac from the Apple menu to check your Mac's CPU and amount of installed RAM.
(81765)

I have a new computer and have all my music is on an external hard drive. I have the external hard drive connected to my computer. How do I get my music that is on my ipod to go to the itunes on the new computer.

I have a new computer and have all my music is on an external hard drive. I have the external hard drive connected to my computer. How do I get my music that is on my ipod to go to the itunes on the new computer.

What error message are you getting when you try to launch iTunes? (Precise text, please.)

My computer crashed losing all my music files.all my music is stored on my i phone and i pod how do i get my music back on my computer from my devices?

My computer crashed losing all my music files there stored on my i phone and ipod how do i get them back on my computer?

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

Does iTunes match need to locate the actual files or just see its record in your library database? I am currently traveling in US and I have US and Australian iTunes accounts. But all my music files are on a hard drive in Australia.

Does iTunes match need to locate the actual files or just see its record in your library database? I am currently traveling in US and I have US and Australian iTunes accounts. But all my music files are on a hard drive in Australia. Can I start using itunes music match while I am travelling without the actual music files attached to my itunes?

In your situation I strongly recommend you read over that KB article. The international iTunes Stores are not cross-compatible.
My understanding of how it would work is that when activating iTunes Match on your US Store account, any songs you have in your iTunes Library that were purchased from the AUS Store account will NOT be matched. As I understand it, those files will be uploaded (which means you need the files on a local HDD). I also do not think it is possible to have iTunes Match active on more than one store ID on the same computer. But since iTunes Match is not available internationally yet, that point is moot for the moment.
To be honest you might want to wait until the service is available internationally so you can guage how will it will serve you.

I have a Windows 7 laptop using I tunes 64 and all my music files are on an external disc. I rarely use I tunes and at one point moved all my files (including the music files) from one external disc to another without considering what affect this wou

I have a Windows 7 laptop using I tunes 64 and all my music files are
on an external disc. I rarely use I tunes and at one point moved all my files
(including the music files) from one external disc to another without
considering what affect this would have on the I tunes library. When I eventually
attempted to use I tunes, every selected a song from the library resulted in a
message stating that the file couldn't be located. After following some of the procedures
explained in this community I was able to reconnect the library back to where
the associated music files are presently stored. However, there are still 2
problems that need to be corrected. 1) Every song file now has a duplicate. One
file works and the other file will result in the same message stating that the
file couldn't be located. Before there were 4,000 songs in the library, now
there are 8,000 songs. I need to eliminate the 4,000 dead song files. 2) All
the playlists are still associated with the dead song files which makes the
playlists unusable. Can the playlists be reconnected to the usable files
without manually having to recreate them? Thanks in advance for the help.
sdkr

So am I understanding correctly?
You used your iPod as a hard drive (drag and drop) instead of having iTunes install the music?
If you used drag and drop your choices are different than if you used iTunes to transfer.
Good luck!

I added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone?

I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone to send and recieve iMessages?

Sync your iPhone to iTunes, and see if that does the trick. Also you could try a Soft Reset with no Risk to Data. Holding down both the Sleep button and the Home button until the Apple logo appears and then waiting for the Reset to bring you iPhone back to the lock screen. Are you trying to add the email at Settings>Messages>Send and Receive from (2 Addresses) your iPhone number and your email address?

HT5704 I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update

I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?

Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.

HT204022 I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.

HT201210 it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

Got new mac, all song purchased on the former one are no longer in the library - how can I get them, please? thx

got new mac, all songs purchased on the former one are no longer in the library - how can I get them, please? thx

They aren't there because you didn't transfer them.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "You always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store," (http://support.apple.com/kb/ht2519).
Additional tip at https://discussions.apple.com/message/24176756
In future do not rely upon being able to download again. The policy could be discontinued without notice and then you'd be in a mess. Even now you still can't redownload everything. Transfer properly next time and make backups.

My computer says that all my music files are iTunes compatible but iTunes won't play the songs; how do i get them to sync?

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