My computer will not pick up the I-pod. Will not pick up the port and I have replaced the cord thinking there may be a problem What do I do next???

It is disabled and I need to do a restart. I have tried on 2 different computers. I have replaced the cord. I have un-installed and reinstalled Itunes more times then I can count. I have checked all the ports and restarted them. It is not picking up the device at all. Its not the USB ports on the computers because they read my document USB drives I do not know what to do next.

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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see if this link helps http://support.apple.com/kb/TS1538

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Hi again Hal
Link to your other thread > The slot loading CD/DVD drive in my...: Apple Support Communities
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See resetting the PRAM > About NVRAM and PRAM
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Forgot Your Account Password
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I have never tried this method myself.

My computer will not pick up the I-pod. Will not pick up the port and I have replaced the cord thinking there may be a problem What do I do next???

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