My cousin gave me her hp but her old itunes is still on here and i cant erase it and make it mine

hi my cousin just got a mac and she gave me her old hp laptop that she used to use for school, so i thought if i deleted itunes and then redownloaded it that all of her stuff would be gone. but, it didnt quite work out that way. i did figure how to download my songs, but now i have some of her songs with a bunch of swear words not so happy. so my question is, one how do i get my cousin apple id/ account of and all of her songs without the password (just my luck she forgot it) without having to delete the songs one by one. and another one is can i delete the songs i accidentally synced onto my iphone. thanks for looking

The only way to stop her information is to have her turn off iCloud and wipe the device.
then you can set up with your Apple ID and information.
if she doesn't remove the device from her iCloud account you will not be able to update apps and will run into the activation lock at some point.
read this:
What to do before selling or giving away your iPhone, iPad, or iPod touch

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I installed itunes 11.4 and it said it was installed but my old itunes is still showing, how do I receive the new itunes?

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How did you try installing it, Software update or direct download?
General search for available iTunes versions - http://support.apple.com/downloads/#itunes

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My Wife got an iPhone at work. IT set it up the first time on another machine, they finally install iTunes on her machine but I don't know if she can sync without loosing Photos, SMS, and other things. She had six months of stuff on that phone?

My Wife got an iPhone at work. IT set it up the first time on another machine, they finally install iTunes on her machine but I don't know if she can sync without loosing Photos, SMS, and other things. She had six months of stuff on that phone?
The problem is she can't update to new software until she connect to iTunes, but she don't want to loose all that info.
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If she register her apple ID on that new computer, and sync the phone, will she loose everything? or iTunes will back up first (because apple id match) and then sync.
Otherwise, how can I do it? The closest apple store is 3 hours away. thanks!

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When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Transferring data is also covered here: http://support.apple.com/kb/HT4137

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1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
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<Link Edited By Host>

HT201210 my iphone says it needs to be restored but when i try to restore it it says it cant be restored and theres an unkown error

My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error

Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017]    Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017]       Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017]          Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017]             Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017]                Depth:5 Error:Exception at :0:
[01:41:37.0017]           - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards.

HT5621 I recently changed my apple ID but the old on is still on my iCloud account. The old address is dimmed on iCloud on my iPad so I can't change it. How do I change to the new address? I don't want to delete the account as I don't want to lose the pi

I recently changed my apple ID but the old on is still on my iCloud account. The old address is dimmed on iCloud on my iPad so I can't change it. How do I change to the new address? I don't want to delete the account as I don't want to lose the pictures

To change it, you have delete the existing account. However you can avoid losing any pictures in the process. To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. (Camera roll photos are not effected by deleting the account.)
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how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!

Hello pscorning1,
I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
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TS1363 my ipod classic is visible in windows but not in itunes, this happens on 2 different computers where my iphone and ipod touch work fine which leads me to think something is up with the ipod itself and i cant find any threads to help

my ipod classic is visible in windows but not in itunes, this happens on 2 different computers where my iphone and ipod touch work fine which leads me to think something is up with the ipod itself and i cant find any threads to help.
any thoughts anyone??

Perhaps the reason you haven't had any replies is because there is no such thing as an 8GB iPod Classic.
I suggest that you begin by correctly identifying which iPod you have.
http://support.apple.com/kb/HT1353

My facebook app went dark and had the word "waiting" below it and I can not delete so I downloaded a new facebook app which is ok but the old app is still there but now the word "waiting" is gone and still cannot delete.

My facebook app went dark and had the word "waiting" below it and I can not delete so I downloaded a new facebook app which is ok but the old app is still there but now the word "waiting" is gone and still cannot delete.

This is my boilerplate respone for the "waiting apps" problem. Give these suggestions a try in order.
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2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first.
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Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

I have changed my icloud user Id and password, but the old user ID still pops up and ask my password. I cannot delete my old icloud account.

I have changed my icloud user Id and password, but the old user ID still pops up and ask for my password. I cannot delete my old icloud account as it keeps asking password of my old user ID. how can I rectify the problem?

Hey HKKL,
Thanks for the question. I understand you are having issue relating to the iCloud account after changing your Apple ID email address. The following article addresses this issue and potential resolution:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
Thanks,
Matt M.

IPad is asking me to do original configuration but my old wallpaper is still there.

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Sometimes restarting it will do the trick. If that hasn't worked, though, you need to use a computer to restore it. The folks at an Apple store can help or you can use a friend's computer.
~Lyssa

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i got it working!! see thread:
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Posted: Jul 12, 2008 10:27 PM

My cousin gave me her hp but her old itunes is still on here and i cant erase it and make it mine

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