My CS3 wont activate on new imac

I bought a new computer. the cs3 is asking to authorize it on this computer.
the phone number authorization doesn't work and the website for adobe is not helping.
Diana

CS3 is not compatible with Macintosh OS X 10.9 (Mavericks), sorry.

Similar Messages

How can I get CS3 to open on new iMac with 10.6.4?

Just bought a new iMac and am trying to get everything moved over to it. I use Dreamweaver, Fireworks & Contribute from CS3. When I try to open any of them (newly installed from the Adobe downloads) I get this error message:
file://localhost/Users/jeanetteg2/Desktop/Screen%20shot%202010-07-11%20at%206.39.27%20PM.p ngLicensing for this product has stopped working.
You cannot use this product at this time. You must repair the
problem by uninstalling and then reinstalling this product or
contacting your IT administratoror Adobe customer support for help.
Tried uninstalling and reinstalling, still the same....
Tried out Dreamweaver CS5 and don't like the changes they've made - doesn't work near as well for me as my old CS3!

Did you look at the system requirements for CS3?
I am not sure about CS3, but I owned CS2. When I wanted to upgrade to CS4 (I usually skip a version because of the cost), my PowerPC was pretty much obsolete. CS4 requires an Intel-based computer. So I bit the dust and bought a new MacPro (intel-based). Consequently CS2 no longer works on my new Mac, and CS4 does not work on my wife's older Mac (her's is not intel-based). I think it's all a conspiracy to make us buy new computers and software .
good luck,
matt

Adobe CS3 install fails on new iMac

I have been unable to install Adobe CS3 Design Standard on my brand new 27" Core 15 iMac. I have followed all the suggestions from Adobe, but only Acrobat installs okay. Can't get Photoshop, Illustrator, or Indesign to install. On the Adobe forums someone told me that CS3 is not compatible with Snow Leopard. However another post quotes Adobe claiming that it is compatible. I am wondering perhaps if it is the installer that doesn't work with Snow Leopard. Is it possible to boot up this new iMac with Leopard, installed on an external drive? If so, perhaps I could then install CS3 on the internal drive and then re-boot to Snow Leopard and all would be well?

Is it possible to boot up this new iMac with Leopard, installed on an external drive? If so, perhaps I could then install CS3 on the internal drive and then re-boot to Snow Leopard and all would be well?
The new iMac will not run an earlier OS. Besides, even if it could, Adobe can be very fussy about allowing you to move things from one drive to another. It might see it as an unauthorized installation on a second computer. CS2 runs on mine, but don't know about 3.
http://www.pcworld.com/article/170967/handsontest_adobe_cs3_purrs_on_snowleopard.html
http://kb2.adobe.com/cps/512/cpsid_51215.html
Not sure, but you might have to first de-authorize it on the Leopard to get it to install on the Snow. There is a "transfer" option somewhere.
Message was edited by: WZZZ
Message was edited by: WZZZ

Iphone wont sync withe new Imac

my old Imac is on its last legs so I purchased a new Imac, how do i get it to recognize my Iphone when i connect it ?

when i plug it in Itunes doesnt recognize it, my phone doesnt show up in the device section

Microsoft Office X wont run on new iMac

is this older office product not compatible??

Mac Office X is the first version of MS Office after the original Mac OS X 10.0 was released, so it's about 7 years old. Back then, Macs were PowerPC-based, so in addition to being old, you are using the Rosetta module to translate PowerPC code into Intel code, so that's another layer of complexity. It works most of the time, but not for all programs. I wouldn't be surprised if it did not work with Leopard (10.5) on an Intel Mac.
Microsoft no longer has any updates for version X, just for Office 2004 and 2008.
However, the updater is available on here
http://www.versiontracker.com/dyn/moreinfo/macosx/24851
You can give it a shot, but it might be an issue with the it not working with Intel Macs.
What happens when you try to run it?

How to install PS CS3 for Windows on my new iMac? [was:New computer]

I have a new iMAC and would like to download Photoshop CS3 extended. I had before a PC and I have the serial number. Is there a way? I really need to install it and dont mind to upgrade it.

I didn't deactivate the account in my old pc because it is broken and cannot get it. Maybe is that the resaon why doesn't work?
Not related.
The reason it doesn't work is because perptually licensed products (such as your CS3 for Windows) are always issued with serial numbers specific to your operating system. Mac only serial numbers cannot be used on Windows. Likewise Windows serials cannot be used on Macs.
In short, you cannot install your CS3 Windows on your new iMac.
Your best option to get Photoshop on your iMac now is to join the Cloud, which you can do at a discounted monthly fee since you're a CS3 owner.
If you own Photoshop CS3 standalone retail version - not a suite or an educational version - then you could do it for $9.99/month and get Photoshop CC + Lightroom 5 + extras
https://creative.adobe.com/plans/offer/photoshop+lightroom?sdid=KIHZP

1st Gen iMac died-cloned HD onto new iMac-software needs to be deactivated?

My old G5 iMac (1st gen) died - capacitors. The Genius Bar confirmed and in a thoughtful gesture removed the HD so that when I purchased a new iMac it would be easier for me to transport the HD & for them to clone (he said they would do it free).
There's no way I could afford to buy a new iMac. eBay to the rescue: I purchased a used iMac G5 17", 2 GHz, 2 GB ram, 160 GB. (A little step up from the old 17" 1.8 GHz, 1GB ram, 80 GB.) I took it to Tekserve; they charged me $60 to clone.
Everything is hunky-dory. Knock-on-wood, the eBay used iMac is working fine (this is still the first week).
Today I launched Photoshop to discover that the app would be valid for only 5 more days! It seems that I am limited to 2 users: my old iMac and my laptop. If I deactivate the old iMac the message says I can activate the new iMac as a user.
Make sense? But my old iMac is just a chassis and a separate(d) HD. How do I communicate with it to deactivate it as a 'user?'
(1) Am I going to need to take my old HD back to Tekserve (auth service) within the next 4 days and have them hook it up and deactivate?
Since my new iMac is cloned & running & backed up, I was thinking of erasing the old HD and selling it for parts.
(2) Is there a way for me (I'm not very technically savvy) to erase my old HD that is separated from the iMac and sitting in an anti-static bag in order to sell it?
(3) Is my best option to have Tekserve do both: 'deactivate' and then erase it? Their charge will impact the potential profit I might make selling it for parts...
(4) Short of me launching every software app, are there any others that, in your experience, will have this same 'deactivation' issue (before I erase that old HD forever)?
Thanks to all esteemed gurus for any and all advice!

I ididn't think Adobe would be helpful. Nut lo & behold, they were understanding and I was able to activate the software on my cloned iMac.
I didn't think it could be so simple!
Meanwhile, I have taken the old 80 GB hard drive into Tekserve for a clean install and will put it up on eBay for parts/repair along with the 'chassis.'

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?

I installed CS3 from backup to a new iMac when my old iMac failed. How do I activate CS3 suite?
When I try starting Photoshop, for example, it tells me uninstall then reinstall the product OR contact product support.
However, when I phone product support, it says there is no product support for CS3 and to go to the Forums.
Thank you.

>from backup
Mac Migration and Time Machine DO NOT WORK with Cloud program activations due to hidden files
You need to uninstall and do a fresh install with your serial number

PSE 8 wont install on my new imac

Hi Ankush,
I see you have helped so many others and am hoping you can help me too. I am starting a new thread as you requested.
I had PSE 6 installed on my old mac G4. I transferred everything by a firewire cable to my brand new imac. PSE 6 wont work on my new imac so I upgraded and bought PSE 8 which wont install. I get 95% through installation and it fails stating "error 2".
I have uninstalled (using the adobe uninstallers) PSE 6 & PSE 8.
I ran the analyzer and it said to run the clean program (I did for CS3 and CS4). It also stated that Minion Pro-Bold font was a problem. I cant find it under the font section. PSE 8 still wont install.
Thank you!
Debbie

Hi Debbie,
Ok. So let us go step by step:
1. Uninstall PSE 8 again from your machine through Applications/Utilities/Adobe Installers/Uninstall Adobe Photoshop Elements 8.app
2. Now browse through the below location on your Hard Disk
<Macintosh HD>/Library/Fonts/
Check if there is any empty/non-empty folder present here saying "Minion Pro-Bold" ? If yes, then move that folder on your desktop.
If not, and say there is a font file present in this location saying Minion Pro-Bold.otf, then move that font file on the desktop.
3. Now try to install PSE 8 again.
4. If it works, hooray, our problem is resolved, go ahead and delete the empty/non-empty folder which you copied on desktop in step 2. If there is a font file(.otf format) which you moved on desktop then ypou can move it back inside the Fonts folder.
5. If it doesnt, then please attach the installer log file which can be located at below location to this forum thread, I will look into it more closely then:
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Adobe Photoshop Elements 8...gz"
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Uninstall Adobe Photoshop Elements 8...gz"
(If there are multiple log files in the above location, then please attach the one having latest timestamp.)

Adobe After Effects CS3 does not work on my new iMac

Hello everyone,
I recently bought myself a new iMac and Adobe After Effects CS3, and guess what, the stuff does not work. I've tried almost everything, been on a lot of forums but can't seem to find any solution. One thing that keeps coming back is that it has to do with the Geforce 8800 GT in my iMac, some kind of compatibility problem between both.
The problem is this, whenever I start AE CS3, a window pops up, stating "Out of Memory ( 23 :: 40 )".
And then something about licensing, but I guess I can skip that window, since that clearly has nothing to do with the problem.
Are there some beta drivers or something for my videocard that I can download somewhere to maybe get rid of this problem?
Thanks in advance,
Maxim

Maybe an answer at http://www.adobeforums.com/webx/.59b665be/1

Bought a brand new Ipod touch 5th gen. it wont activate...what do i do?

Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

How can I continue using my CS3? I needed to install a new hard drive, & CS3 wont accept my serial # on the re-install :-/

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

Porting CS3 from old Mac OS 10.4.11 to a new iMac using Mac OS 10.8.4?

I had been using CS3 on a Mac Mini running it on OS 10.4.11. The programs had been installed on one of my two external HD's. I upgraded my computer equipment to a new iMac running OS10.8.4, which also has both of my HD's connected to it. I also am running Acrobat Pro 11.0.03 as a separate, stand-alone program because I was initially under the impression that CS6 had some problems with Mountain Lion that did not include the latest version of Acrobat Pro. So I purchased that program separately and did not purchase CS6.
When I tried to run the other CS3 programs, I first received a message that Java JRE was not installed. I followed the instructions on the Adobe website and installed Java for my current OS. Now when I attempt to run the programs I get a dialogue box message that says "you cannot use the product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator (that would be me) or Adobe customer support for help."
Before I go through the process of uninstalling and reinstalling from my disks, I have a couple of questions:
1. If I go through the uninstall - install steps with my original disks, will the software work under the new Mac OS 10.8.4?
2. What is the problem that the uninstall - install step is supposed to be solving?
3. Since I have the newest version of Acrobat Pro already installed, can I avoid installing that particular program if the answer to question #1 is affirmative? Will installing the other components of CS3 corrupt any of the support files for Acrobat 11.0.03?
Thanks for any assistance.

CS3 is not supported under 10.8. No matter what you do you're on your own.
You can buy CS6 but not at an upgrade price or move to Creative Cloud.
Bob

I bought a new iMac and want to install my copy of CS3 on it. Currently, I have photoshop only load

I bought a new iMac and want to install my copy of CS3 on it. Currently, I have photoshop only loaded on an older G4. After installing the discs I tried to enter the serial number and an alert said the serial was already used. I did have CS3 loaded on a 2007 imac but after the harddrive died it is no longer installed. Can you help?
Allen

to reset your activation count, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

My CS3 wont activate on new imac

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