My d7260 control panel display is blank (black)

this just happened yesterday after 3 years

My CM2320 MFP did the same thing a few days ago.  It's 20 months old and the display goes black.  It goes black during the start up sequence.  I can still get to the setup screen, etc. but when it's trying to initialize, it goes black and the exclamation point blinks.  I called tech support and he said I had to send it in.  Then he said that would be expensive and it would be expensive to service it locally so I needed to buy a new one!  Really??

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    Good day,
    To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
    Enjoy your day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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