My daughter forgot her password and locked her ipod!!! How do I resolve this????, My daughter forgot her password and locked her ipod!!! How do I resolve this????
My daughter forgot her paasword and locked her i pod up!!! How can I resolve this???
If you cannot remember the passcode, you will need to restore your device on the computer that you Usually Sync with...
http://support.apple.com/kb/HT1808
Similar Messages
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My daughter forgot her passcode on her brand new ipod touch. How do I access it now? The message reads, "ipod disabled". I've tried holding the on/off button and home button until I see an apple. Then asks me to connect to itunes. When trying to connect to itunes, it will not let me as it asks for the ipod touch's passcode (which we do not have!) What next?
Did you use the instructions I provided in the document above? It can be a bit tricky getting the device into recovery mode. Try a few more times.
What happens if you try DFU mode?
http://www.iclarified.com/entry/index.php?enid=1034
B-rock -
My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.
your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved -
my 2 year old daughter has set a password on her ipod touch and we dont know what it is. i rang apple and due to being out of warranty they couldnt help unless i paid £25. if anyone knows a way around this could they please help as this ipod is a great support for my daughter and keeps her entertained for hours. thanks
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I took my daughters ipod away for 2 months when I gave it back she forgot her password now it is locked. I would like to reset it with my information so I will have her password. Also is there parent controls?
Did you check out the link I posted? Did you expand the applicable section:
If you have previously synced your device with iTunes
If you have never synced your device with iTunes
If you don't have access to a computer -
so my ex step-daughter took my daughters ipad 4 and changed the passcode. she is NEVER giving me the new passcode. my daughters has pictures on there that are very important to her. pics of her late grandfather, etc. how can we get back into the ipad without losing her items??? shes heartbroken..
Removing the "Disabled" will erase the iPad. If you have important files on an iPad you should backup frequently.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
while setting up my wife's new ipad, my daughter connected it to her mac. She was logged into my wife's itunes account, but it synced my daughter's music to the ipad,none of my wife's music is on the ipad. How do we remove all my daughter's music?
The iPad does not sync to an iTunes account, it syncs to an iTunes library. Sync the iPad again to your daughter's computer and uncheck all of the music that is currently on the iPad to remove it.
Connect the iPad to your daughter's computer, launch iTunes, click on the iPad name on the left sidebar under Devices, then click on the Music Tab at the top of the iTunes window, uncheck the box next to Sync Music, a dialog box will pop up asking if you are sure ... the music will be removed ... click Don't Sync Music, then click apply in the lower right corner of iTunes and it should remove all of the music. -
I have microsoft officemac w 3 licenses. I have one key on one computer and the second key on another. Problem I bought daughter new mac (3rd computer) and put on key on her new computer. With her old computer we wiped it to back to factory etc. Then I added a product key for officemac on old
est computer. Now when I use my wiped computer it comes up saying that all product keys are taken. How do I check to see if she has the same key number as the old one I have? I have paid for three but her computer and my old one must have the same key number. I need help in checking key numbers so I can set it right. ThanksOffice 2008 for Mac error: "Microsoft Office 2008 ... - Microsoft Support
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My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all her apps with my apps on my iPad. I then set myself up as a new user on our computer and tried to sync. I now get the error that my iPad is synced to another library. How can I start over without erasing all my data on the iPad?
Go back to her login. Unless you deliberately erased apps, they should all be there, both yours and hers! Then, you need to set up each iPad separately. You will notice that they have separate names for that very purpose.
There is no problem with multiple Apple IDs on the same iTunes on the same computer except... Apps are permanently associated with the ID that was originally used to obtain them. If you choose to update an app from inside iTunes and you're logged into the "wrong" ID, you must log out and back in again.
On the bright side, you can configure either or both iPads to sync with apps and music and movies, etc. from either or both IDs. Further, if you choose to update the apps from the iPads themselves, there is no need to log out/in. The device handles that. All you need is the correct password. In my case, I use the same password for both IDs to make things easier. -
Out of nowhere my daughter, who uses a Samsung Galaxy Victory phone is no longer receiving my text messages but I get hers. How can I fix this. I have a 4S and have updated to the ios 7.0.4.
http://support.apple.com/kb/ts2755
if the link provided doesn't help, then you will need to contact your phone carrier as SMS is a carrier feature. -
I just want to know that if I buy an iphone 4S here in melbourne can i use it in china?
i don`t know whether it`s locked or not and i don`t know what`s the network in china as well.
Can somebody please help?
I am really in a hurry to know it.
Thanks a lot.
P.S: For the iphone 4S. is there any difference for the one from online shop or the actual store?iPhones purchased from the online Apple Store in Australia will be unlocked. To the best of my knowledge, unlocked iPhone are not available from the physical Apple Stores at this time, though you can call the Apple Store in Melbourne and inquire.
Note that the warranty on iPhones is not international, so if you purchase an iPhone in Australia and it needs service, you would have to ship the iPhone to someone in Australia to take or send to Apple for service and then ship it back to you.
Regards.
(Note for any readers: this is an old thread and I posted before noticing the date, but decided to leave my reply in case anyone else finds the thread and has the same question). -
My daughter was trying to update her itouch and somehow lost everything on it, but itunes seems to have restored it back to what was on an older ipod she used to have. I don't think we ever registered her itouch, and I know she didn't back it up to the computer. Any chance of getting her stuff back? She lost hundreds of pictures.
- You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- On the computer go to iTunes>Preferences>Devices and see if there is a backup of her iPod.
Note that the backup does not included synced media like apps and music.
- Is she update the iPod via iTunes on other then the computer she syncs with the media on the iPod gets erased. Same for if on the syncing computer if the media was not in the iTunes library. -
my daughter is a college student. she needs to write and compile c programs on her mac for a class this semester. what is the best place for her to start to get the correct compiler etc. to use ? thanks
If you know that you will not be asked to design GUI interfaces, and the C programming course will adhere to command line compilation environments, then get the Xcode command-line developer tools, and skip the extra complication of Xcode until you absolutely need it. Apple has kicked GNU C to the curb and is rightly so, using Clang/LLVM compiler technology.
Sign up for a free Apple Developer account using your Apple ID, and then visit the Mac Dev Center, and towards the bottom of the page, you will see additional downloads. Click on the associated, all down loads link. Know your OS X version beforehand, as the command-line tool releases are tied to general operating system versions, and the most recent Xcode version. That said, there are currently two March 9, 2015 command-line tools for Xcode 6.2 — one for OS X 10.9 Mavericks, and the other for OS X Yosemite. -
have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!
Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
Follow us on twitter @VZWSupport -
<E-mail Edited by Host>
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Y are not addressing Appole here, we ae all just users like yourself. You come back here for answers -
my daughters cousin gave her an ipod and it has a lock code on it and she doesnt remember the lock code i cant get itunes to do anything with it i need help
Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
If necessary Place the Device into Recovery mode...
See Here...
http://support.apple.com/kb/HT1808
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