My daughter has an ipod touch 4 8gb and she played on it and when it died we tried charging it but it wouldnt charge whats going on with it and how do i fix it
it was dead and we tried charging it but it didnt charge
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?
If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person -
My daughter has an ipod touch with alot of games and music on it. The computer it was synced to is forever gone and on her new computer some of the games dont show up along with her music. She is worried if she connects it to her new computer all will be lost. Is there anyway for this to not happen? The ipod is on its last life due to a cracked screen, and as for the games she has spent money on them such as smurf village and others. When i looked at game center on my phone about less than half of that game showed up. Is there anyway to fix these things before its to late and eveything is gone forever?
THANK YOU.Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
My daughter has an Ipod touch 3.1.3. I know it's old but she doesn't use it for anything except games and music. Does anyone know how or if I can update this device or is it just too old?
THanks!A first generation iPod touch can't be updated past 3.1.3. If it's a newer model, update it from iTunes on a computer, and if possible, the one it normally syncs with.
(98699) -
My daughter has a ipod touch 4 gen. It is running iOS 6.1.3. It shuts down and reverts back to being a brand new ipod. We then connect to computer and restore to a backup. It works fine for a few days and then does the same thing again. How do I fix this? She got it for Christmas last year. We don't want to spend the next few years doing this twice a week. All help is appreciated.
If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar -
My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account? I was looking through the photo section on my iPhone and found pics my daughter has taken from her iPod. I do not want my pics, emails, etc to show up on her iPod. Is there a way to stop this from happening or do I have to create a different Apple ID for her to use instead?
If you have iOS 8 on all devices then:
If under 13 years create a new ID for her by:
Family Sharing and Apple IDs for kids - Apple Support
The use family sharing to share apps
http://www.apple.com/ios/ios8/family-sharing/
Family purchases and payments - Apple Support
If underage and not i)S on all devices then you have to create an ID for here under your name and supervise it use:
Create a NEW account using these instructions so yo do not have to use a credit card.
Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
I have an ipod classic my daughter has an ipod touch, can I put both libraries on same computer and how is this done???
I would think you can. If you don't want them to be synced the same, create a playlist with your daughters music, and one with yours, and configure iTunes to only sych the selected playlists.
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Ipod touch will not play music. It will play though with headphones in and when attached to dock. Any suggestions?
If you have not yet restored the iPod to factory defaults/new iPod try that. If stil have the problem you very likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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My daughter's ipod touch and my iphone are are the same account. How do I set up adifferent account for her without losing everything she has purchased and downloaded?
To keep from losing purchases you will both need to continue sharing the Apple ID for purchases.
I would reccommend you both create new Apple IDs for iCloud, iMessage and FaceTime and keep the current one to share purchases in the iTunes & App Stores.
Use shared ID here:
Settings > iTunes & App Stores
Use individual IDs here:
Settings > iCloud
Settings > Messages
Settings > FaceTime
Settings > Game Center -
I need help setting up my daughters iPod. She has been using her iPod touch for 6 months using my ID. This caused a problem now that she is a bit more savvy and has learnt to message and FaceTime. I get her calls and she gets mine. I have set her up her own ID with iCloud but when I go to settings for FaceTime and messaging I can't erase my ID. So the problem is not really solved. She will have to access iTunes through me as she doesn't know my password and any games etc have to pass the mummy test. Can anyone help?
Thanks. I have my iPad on my lap and her iPod in my hand. We can FaceTime each other but it won't let either of us message each other. I know mine is activated as I use it frequently. I have activated hers as well. Maybe I will put it in the too hard basket for tonight, sleep on it and try again tomorrow.
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Please help me...My 12year old daughter has been talking to a older teenager through the text free app. How can I see the conversations? Also, there is a photo vault that is locked. What is that? Please someone help me. I don't know what else to do. I paid and downloaded a program that is supposed to tell you everything that's on the ipod but that was a joke. Thanks for your help.
As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
Try talking first -
So I was trying to update my 4th gen iPod touch when it canceled the update and told me that I needed to update iTunes. So while I was trying to do so, which didn't even work by the way, I noticed that my iPod was stuck on the screen that you get when updating your iOS. The bar was about a quarter way filled when it froze. I'm not sure how to fix this or what to google to find a solution so I came here. I'm actually leaving it alone to try to see if it runs out of battery since after all it has to be wasting battery from being on all the time. Please help!
- LukeHey rdbreunig,
Thanks for the question. If you issue is not yet resolved, it may be necessary to restore your iPod touch in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I've rebooting it several times and it still says it's locked. Not sure what I should do she's young so I don't want really want to have to buy her a new one. Thank you for your help.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps.. -
My new MacBook pro won't charge to 100% battery it will only charge to 99%. Please help!
Nothing is wrong, that is normal. If you let it drop below 93%, it will recharge back to 100%. It is a feature to prolong the life of the battery.
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Hi my daughter has an ipod touch and my computer does not recognise the ipod when it is connected. Help please.
You may be able to buy a program to do this - not supported by Apple.
the ipod is not a storage device. The sync is one way - computer to ipod. The only exception is itunes purchaes.
The music should be on a computer as that is where they came from in the first place.
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