My daughter has entered the wrong passcode too many times, it is now disabled. When I connect to iTunes, it will not let me go any further until I enter the correct passcode. I no longer get the option to do this, all I get is iPOD disabled. Help

My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled. When I connect to iTunes, it will not let me go any further until I enter the correct passcode. I no longer get the option to do this, all I get is iPOD disabled. Help Please

Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

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I may be able to help you .
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If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
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