HT3180 My Apple TV is stuck on the "Did you forget your password?"  Apparently someone used the wrong password too many times.  How do I reboot this so I can sign on?

My a Apple TV is stuck in"Did you forget your password?"  Apparently someone tried to sign on.  How do I reset this so that I can sign on?

You will need to contact iTunes
http://www.apple.com/ca/support/itunes/contact/

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  • My daughter has entered the wrong passcode too many times, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help

    My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help Please

    Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • My CS4 PS no longer recognised the iPhoto library since a new video card was installes a few days ago. How do i fix this? I can drag and drop but then I can't use camera raw feature.Tks

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    When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive.  It would be a few months old so it wouldn't have the complete library on it....any ideas?  I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

  • Ipod disabled, changed my password but entered the wrong one too many times!

    ipod disabled, changed my password but entered the wrong one too many times!
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    plug your ipod touch into your computer in recovery mode. (see herehttp://support.apple.com/kb/ht1808)
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  • Ok. so im trying to sync my ipod to a new computer, i type in my apple id and password, then someone elses email pops up from another country, how do i fix this

    Ok. so im trying to sync my ipod to a new computer, i type in my apple id and password, then someone elses email pops up from another country, how do i fix this
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    If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.

  • HT5312 What if I forgot my rescue email? I got locked out of the Password & Security section for trying my questions too many times.

    I got locked out of the Password & Security section for trying my questions too many times. I was just trying to buy an app and it completely locked me out. Do I have to call iTunes?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
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         5.  Call Apple Customer Service: Contacting Apple for support in your
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  • How Can You Track Your Ipod If Lost Using The Serial Number

    How Can You Track Your Ipod If Lost Using The Serial Number?

    The find my iphone app has nothong to do with it.
    That app simply allow you to find other devices using your ipod.  It has nothing to do with fining the device on which it is installed.
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  • I'm trying to install a cd application and I keep getting the message 'you do not have permission to use the application FSP OS X'  Even after selecting always allow and entering my login details it still won't accept it.  Help!!..

    I'm trying to install a cd application and I keep getting the message 'you do not have permission to use the application FSP OS X'  Even after selecting always allow and entering my login details it still won't accept it.  Help!!..

    Please repost in the Final Cut Pro forum. Have you considered upgrading your machine, if you are still running Leopard your machine may be as old as 5 years old. While this should not matter you probably won't get the performance you want out of a demanding app like FCP.
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  • Repeating the message 'Did you forget your password? "message. Help

    When I try to login to the iTunes store or check my account I get the error message:
    *Did you forget your password? Your password was incorrectly entered numerous times and for your protection, you will need to retrieve it before continuing to use the iTunes store'*
    Of course I have followed the link, re-set my password, tried to log in and I get the message again - and again - and again
    the iphone works normally.
    any ideas?

    as you suspected, when you click on that "Did you forget your password" link on your local install, you're supposed to be taken to the screen where you can have your password reset to a system-generated value. after resetting the password, an email is then sent to the email address associated with that users record. having said this, can you let me know the URL to which that link is directing you on your local install (sending it to [email protected] would be great)? it sounds as if it's not pointing to the right place...for some reason. to be thorough, could you maybe include the url of the screen you're coming from as well? maybe there'll be a clue there as to what might be causing your issue.
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  • My ipod touch is now disabled after entering the wrong passcode too many times.  How do I enable it again - it says "connect to itunes" but itunes will not recognize the ipod because it is disabled.

    My ipod touch is now disabled after entering the wrong passcode too many times. t says "connect to itunes" but itunes will not recognize the ipod because it is disabled.  How do I enable it again?  Thanks!

    iOS: Unable to update or restore

  • HT6020 Entered wrong code too many times and when I was trying the right way now it asks me to contact support

    I entered iCloud key chain code wrong too many times and now when I am entering the right way it's asking me to contact support

    Hello, Maddineniramu. 
    Thank you for visiting Apple Support Communities.
    I would recommend reaching out to us via the link below to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • My iPod touch is lock and my brother was trying too use it and he  entered the wrong code  too many times

    IPod touchMy iPod touch is lock and my brother was trying too use it and he  entered the wrong code  too many times

    Ok
    I may be able to help you .
    If you backed up your iPod prior to it being locked you may be in luck.
    1. Hook it up to your Mac or PC
    2.Open iTunes
    3.Click on your iPod (on the left hand side somewhere)
    4.Click on restore (in the centre somewhere)
    5.follow the onscreen instructions
    Once you have restored the device there should be an option that says restore from back up.
    Click on that.
    Hopefully this works. If it doesn't please let me no.

  • TS2634 My iPad is now disabled because someone entered the wrong passcodes too many times.  I connected to iTunes and I got an error code that the iPad's passcode needs to be entered.  What do I do now?

    My iPad2 was being used by my wife.  She put a passcode on it.  She hasn't used this iPad for a while and forgot the passcode.  She entered what she thought was the 4 digit passcode but the iPad did not accept it.  She tried different combinations and eventually disabled the iPad.  Now it has this message:  "iPad is disabled connect to iTunes".  I connected it to iTunes and iTunes is asking for the passcode to be entered into the iPad before it can be synced?  I can't enter the passcode because the iPad is disabled.  Please help how I can solve this.  Thanks.

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync/restore your content to it.

  • HT1414 So is there a reason why the so called amazing apple company creates a feature that if you forget your passcode they can't email the wonderful thing?

    It is annoying, I'm sure I will get some smartass comments about this because "well apple is just that best darn thing out there" or "its your fault" I don't give a **** this is annoying.

    Apple does not have your password.
    Apple does not have a magic backdoor into the device
    It's a security and privacy thing.
    If you can't remember your own passcode, it's your fault and you should not set one.
    http://www.wholehealth.com/vitamins-supplements/ginkgo-biloba

  • What if your stuck 2000 miles away from home and your kids have disables your iphone through entering the wrong passcode too many times ... and you do noy have your original synced computer with you ... and the phone says connect to itunes

    and it gets worse.. a computer you can use  when the phone is synced to a brand new download of itunes states .... needs your passcode to sync with itunes ???? help  iphone states connect to itunes - itunes needs passcode to sync with itunes - iphone states connect to itunes becuase ... passcode is locked out ..

    You will have to restore as new.
    iPhone and iPod touch: Unable to update or restore

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