My daughters have Iphones and both are registered to my email. The problem with that is that one get the others messages. I have to make one account for each their phones. How do I do that?

My daughters got Iphones a couple of years. I do not have an Apple-phone. I registered both phones on my email. The problem is that one of them get the others messages. I therefore need to make two different accounts for their apple-products. How do I do that?

On each of the phones you're gonna use a new Apple ID for iCloud: turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
This will have no affect on the ID you share for iTunes content, & you can continue to do so.

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Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts?

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts possibly. The previous help has been appreciated but the problem persists.

Hi,
Try iMessaging your own iPhone and see if your account is actually logged in.
It can appear "enabled" and On line but sometimes it is not.
Also try sending from your iPhone (number) to your Apple ID and see if it gets to the Mac.
If it does not use the Sign Out button.
Then shut down the Mac
On restart add back the Apple ID to the iMessages account settings.
I also just checked My wife's iPhone as she popped up red.
It turned out her iPhone did not have Messages On.
10:00 pm Tuesday; January 28, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this?

i have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this

Try downloading the trial. It ought to detect that you have a 64-bit system.
You aren't using Vista, are you? PSE 13 requires at least win 7 and I think a few folks with vista have gotten a similar error message on trying to install it.

HT2736 I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

Try apple Configurator, if not contact apple support
Apple Configurator Resources
PDF: http://www.apple.com/iphone/business/docs/iOS_Apple_Configurator_Mar12.pdf
Video: http://www.apple.com/education/resources/videos/#introduction-to-apple-configura tor
Help Pages: http://help.apple.com/configurator/mac/1.0/

Since most recent OS update, my iMac intel won't open my HP Officejet 4500 scanner. I have un-installed and re-installed the 10.8.3 update and the dame with HP drivers. I get the essage (HP scanner won't open because of a problem". Suggestions???

Since most recent OS update, my iMac intel won't open my HP Officejet 4500 scanner. I have un-installed and re-installed the 10.8.3 update and the dame with HP drivers. I get the essage (HP scanner won't open because of a problem". The printer works, but not the scanner. Suggestions???

It's possible that you need new drivers from HP, in order to be compatible with OS X 10.8.3. Looking at HP website, they haven't released new drivers since last November. You might need to wait for new drivers or contact HP to push for an update.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=3919448#N218

After downloading the mac os x 10.6.8 I can't open safari. It first told me that I could not run it with Safari 5.1 so I downloaded safari 6 because I had read that that would solve the problem. However I am still getting an error message. HELP!!

After downloading the mac os x 10.6.8 I can't open safari. It first told me that I could not run it with Safari 5.1 so I downloaded safari 6 because I had read that that would solve the problem. However I am still getting an error message. HELP!!

I see this on Apple's support page:
Available for: OS X Lion v10.7.5, OS X Lion Server v10.7.5, OS X Mountain Lion v10.8 and v10.8.1

HT2731 can i have more than one apple id on a computer? As when we go away we want to facetime from our macpro to our main mac at home and both are registered under the same apple ID. Thanks

Can you have more than one apple id on a computer. We are going away and want to facetime from our macpro to the mac computer at home but both are registered under the same apple ID. What should we do ?

I will share with you what I have done to manage this with my family. While the solution isn't without flawes, it seems to do the trick. First, you need to have one person who is managing the synching of everyone's devices. In my family, I have three iphones, about to be four, and five ipads. We all synch to the same apple ID to allow one another to take seemless advantage of our Itunes, which is on our Imac. To synch individual music or video interests, we simply select which playlists we want and manually synch that way. A couple of us use imatch and the cloud to make the entire library accessable as well. With respect to the imessage, mail, contacts, etc. we each have a gmail account for our individual emails, contacts etc. So for instance, my forth grade daughter has a gmail account that we choose to synch her contacts, calendar, etc to and then that is also the account where she receives her imessages from on her ipad and itouch. My son, who has an iphone and ipad, does the same thing, but under settings, he goes to imessage and checks his phone number and his email as his preferred way to receive imessages and texts. My wife and I do the same thing. To avoid having everyone see one anothers contracts etc, we only synch contacts from our individual email accounts. Here is the downfall to this: When you update your phone or add a new device, apple always wants to reset everyone's facetime and imessage settings and then low and behold we are all receiving imessages from one another's friends etc. To work around this, I simply take each of their devices and go to their imessage settings and only check the email and phone numbers relative to their devices. I dont' know is this is the best solution, but it seems to work for us.

HT5622 My wife and I both have MacBooks and both are associated with my apple ID since I bought them. However, this means that Safari is linked for both her and I as well as our contacts etc. Can I still use mine for apps for her but associate hers with h

My wife and I both have MacBooks (I have MacBook Pro and she has Air) and both are associated with my apple ID since I bought them. However, this means that Safari is linked for both her and I as well as our contacts etc. Can I still use mine ID for apps for her but associate hers with her own ID that I have yet to make?

Well with the MS Hotmail/Outlook.com account that is hard. But she should be able to link all of it to the iCloud system using her Apple ID.
I suggest you do a Google search for "link contacts, Calendars, iMessage with iCloud".
For some stupid reason MS has limited the syncing/linking of only emails and Notes with the Hotmail/Live Mail/Outlook.com system.
They have not included any Exchange features for syncing all that info. That is unless you are using Outlook 2013 and that is only for Windows.

The pictures of various trips on my iPhoto library to separate flash drives such that I could put on a slide show for each trip. How can I do that?

I want to copy the pictures of various trips on my iPhoto library onto separate flash drives such as I could do slide show on each trip. How could I do that?

Now if there any way for me to put a caption on each slide?
Your welcome.
You want the caption written directly into the photo?
Since you are exporting from iPhoto, you could download the BorderFX plug-in, if your mac is compatible with this plug-in. It will allow you to write the titles or dates you are seeing in iPhoto directly onto the border.
You can download BorderFX here: BorderFX - iBorderFX iPhoto
If BorderFX is not compatible, use any photo ditor, that suports graphics, like Photoshop, Previews, to write into the photo.

Is it possible to sync hotmail between ipad, iphone and macbook air. My iphone and ipad are synced OK but cannot sync up with my (new) macbook air - neither maill nor contacts.

I have had ipad and iphone for a while and my mail, contacts and calendar are all synced up so that when I add or delete an item on one device it mirrors that on the other. Have recently purchased a macbook air but cannot get my hotmail to sync up - so I have to manage that separately from the ipad. Help!

How to set up Outlook.com with IMAP in OS X Mail
Outlook.com or Hotmail.com IMAP setup in Mac OSX Mail
Getting Hotmail IMAP to Work on a Mac

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

I have an iPad 2 v6.1.3 that has a problem with connecting to wi-fi. My other I macs have no problem with connecting. The pad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network.

My other Imacs and my wife's Ipad 3 have no problem with conneccting. My Ipad keeps coming up with unable to join the network. Nothing has changed with passwords--it just refuses to join my secure network. A couple minutes ago, it connected for 10 seconds, then dropped the connection. Is there a way to reconfigure the Ipad to fix this major problem, as we dropped our carrier (saved a bunch of money) and just went wifi.
Thanks so much for any help with resolving my connection problem.
Gary

Hello jaxgaryj,
The following article provides a number of potential resolutions for your WiFi issues.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen

I updated to iso6 on my g4 iPhone and added a VIP contact list. My problem is I can't pull up the VIP list. HELP

I updated my ipad2 with the iso6. I then created a VIP list. My problem is all my VIP contacts disappeared from my regular contact list and I cannot access my VIP list. HELP

Yes there is a location for the outgoing smtp server password, if it is incorrect or missing it will not send mail.
On the Gmail account preference pane locate the outgoing mail server, click the blue arrows and a list will open and Edit SMTP server will show. Select this and then select gmail and advanced, it will give a location for your email address and password.

I want to copy and paste a chart from an email into Pages on MAC. I only get the text. Not the chart.

I recieved an email that included a chart that I want to put in a document. When I copy and paste the chart in Pages it only shows the text without the chart. This shouldnt be too hard but I have no idea why it will not copy this in the format or image that it is. Thanks.

This is on OSX 10.9.3 MAC Pro
Pages version 5.2
I'm sorry I do not know how to determine the format of the chart. It was sent to me in the body of an email...it was not an attachment. Is there a way for me to find that out?
I actually tried both ways...I copied just the chart & then I copied the whole body of the email that included the chart. Either way, the chart-lines/box did not paste. Only the text.
Thanks Peter! I'm somewhat new with MAC

HT1695 Hi. I recently purchased the Ipad with Wifi + 3G but cannot get the Wifi to work. Do I need a password for that?

Hi all. I recently purchased the Wifi + 3G Ipad version and am trying to connect the Wifi but I'm not sure if I need a password for that or not.
I am a bit of a beginner so anything technical goes over my head so would really appreciate any help.
Thanks :)

it depend on your wifi network
I hope you do use a password otherwise you have an unsecure wifi network which could be abused by other people

My daughters have Iphones and both are registered to my email. The problem with that is that one get the others messages. I have to make one account for each their phones. How do I do that?

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