My disc burner cannot read or burn cds out of nowhere. What do I do?

I have looked over other discussions with my issue but 2 things are different in my case. When I run the diagnostic tests, no device is listed in the drop-down box to "Choose Drive". Also, when I go to Computer, there is no drive reading the disc. I tried with a blank cd and an actual cd. I have Windows Vista and the latest iTunes 10.5.2.11. Below is a copy of my Diagnostic test. This issue happened last week out of nowhere and is the first time I've ever experienced this problem. Please help.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Dell Inc. Inspiron 1545
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 001DAC440AC82F58
Current user is not an administrator.
The current local date and time is 2012-01-12 14:43:29.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 60d5d4cd3a418a6f7be1f1b385d79a41
iPodService 10.5.2.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.

I also have this problem
No one can tell what problem you have in particular unless you post your diagnostics for us (like Kevin did).
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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