My experience with a family pak
I upgraded five Macs from 10.4.10. Of the five, two came up with no install disk to select. I just re-ran the installer and then the startup disk appeared. On one of the Macs, after I did the upgrade, the user account disappeared and I couldn't log in. After setting up the root account I was able to log in and found that the user's login account was gone, but the user's folder was still there. After being on the phone with tech support for two hours, I finally had to migrate the user's folder of files into a new account. On another Mac, I got the forever rotating ball after upgrading. Finally I restarted from the install disk and did an Archive and Install. Everything went OK, but I found that the A & I install wrote over the Applications folder, causing the loss of all non-Apple programs. Then the system wanted to Update the software (Keychain and Login programs) so I let it do its thing. It required a restart, which I let it do. When it shut down, it did its updating, etc. Then when it tried to restart, the system came up with a folder and a blinking question mark. In other words no boot disk. I then restarted using the install disk. Disk Utility saw the start up disk. I did a repair and a restart, still a question mark. Then I went back to the installer and did a system upgrade, which went OK. Now this Mac is finally happy.
I have been using and maintaining Macs for over 20 years. This is the first time that I have had problems with an operating system upgrade. It seems that there are many "bugs" that need to be addressed.
OWC does seem to be a good source for most of the upgrades I've needed so far.
Firmtek, Sonnet, OWC cases, and of course various controllers (Firmtek, Sonnet, Highpoint, etc) so there are lots of options.
Low cost dual drive case:
http://eshop.macsales.com/item/Other%20World%20Computing/MESATATBEK/
http://eshop.macsales.com/search/PCIExpressSATA
Quad interface OWC Mercury
http://eshop.macsales.com/item/Other%20World%20Computing/MEFW924AL1K/
Expensive but rugged and quiet dual drive case:
http://eshop.macsales.com/item/Firmtek/SATA2EN2/
1x dual channel Sonnet:
http://eshop.macsales.com/item/Sonnet%20Technology/TSATAIIE2P/
Sonnet PM:
http://eshop.macsales.com/item/Sonnet%20Technology/TSATAIIE4P/
http://www.amug.org/amug-web/html/amug/reviews/articles/sonnet/mac-pro/
Firmtek PM 5-drive enclosure
http://eshop.macsales.com/item/Firmtek/SATA5PM/
http://www.amug.org/amug-web/html/amug/reviews/articles/firmtek/5pm/
Similar Messages
-
Share my experiences with the B520 Model
I have purchased the Lenovo All-In-One desktop computer model B520 on Nov 15th. It arrived in my office on Nov 21st. It’s been a month now after using it, I would like to share my thoughts about it.
Pros:
Saves space, this is the biggest advantage of AIO desktop; this is the primary reason that why I have switched. Computers with a case and a separated monitor is a big issue for me. I never liked these cables for mouse, keyboard, speakers, …etc. it causes a huge mess under the desk. Now, with the All-in-one style, everything is simplified. The only cable I need for this B520 Lenovo desktop is for the power source. It’s designed with different wireless technologies. Mouse and Keyboard are connected through Bluetooth; The system has build-in with the latest 802.11b.g.n WiFi wireless technology. It also has the enhanced integrated 5.0 speakers system that supports SRS Premium Sound Audio.
High Performance, out of all the All-In-One desktop models out there in the market, this machine has the highest hardware specifications. Quad Core Intel 2nd Generation CPU i72600 with Hyper Thread Technology. This is a really powerful CPU, it gives its best performance when it comes with Video Rendering and image processing. Word processing and gaming is a piece of cake for the it to handle. I do a lot of video editing so I will only chose this model of CPU.
The B520 model also comes wit a Nvidia Geforce GT555M. This is a middle class close to a high end video card. It handles most of the 3D games in an acceptable setting, but will not be able to run games like BF3 or Crysis kind of games in high settings. This machine is not for serious gamers, because All-in-one desktops has the performance bottleneck with the video card. Computer manufacturing have to keep down the power it consumes to prevent the machine from over heating. High end video cards all have a very high demand for powers, at same time produces huge amount of heat. This is why there are a lot of people start to customize their own computer cases with water cooling system. It is more sophisticated and comes with a lot of trouble. If you want to have something easy, well organized, and just simply works, go for All-In-One. You will love it.
The Lenovo B520 comes with a Touch Screen, which I don’t usually use that often. If there are kids in the family, it will be a fun toy for them to play with. What I like better, is the Bluetooth mouse. The unique part about this mouse is that it has a build in gravitational sensor, means, this mouse is functional in the middle of nowhere, even hanging in the air. You can imagine using it like a Wii game controller.Just move the mouse and wave it in the air and you will see the cursor on the screen goes where ever you are pointing. How accurate is it? very accurate!! it’s is more sensitive and feels better than using a Wii controller. Lenovo has pre-install some games that can be played interactively with the mouse. The screen is 23″, so it would be a fun experience. I don’t have any kids in the house, so I uninstalled them all to save some disk spaces and speed up the system a little bit.
The keyboard and mouse are both connected by Bluetooth; I also noticed that every time when I start the computer, it takes about 2-3 seconds for them to become effective. I assume Lenovo has designed it with a “sleep feature” for this two devices; it helps to save battery and extend the replacement cycle.
The computer also comes with a 3D glasses. The touch screen has a very high refreshing rate(120Mhz) which is better for the eyes. The screen works interactively with the 3D glasses. When the computer is playing a movie in 3D format, when I wear the 3D glasses and facing the screen, it automatically turns on and I am in 3D mode!!! It supports a lot of 3D games too!! The feeling in a racing car 3D game is UNBELIEVABLY REAL!! I love it so much! It’s a TOTALLY NEW LEVEL of gaming experience!
Also, Lenovo has designed 4 slots for memory modules. they have installed 8GB onto two slots and there are another 2 slots available to use. This is very useful for people like me demands for more rams. It also provides four USB 2.0 and two USB 3.0 port; more than any other All-in-one desktops on the market. The 5 in-one card reader is convenient for uploading photos from cameras. two HDMI ports, I can also connect my PS3 or Xbox360 to it if I want to use it’s 3D touch screen. It has a building TV tuner, so watching TV on it is another feature.
Cons:
Even the computer is very well designed, as a high end user I found there are still a couple places that Lenovo can improve.
1. Lenovo has researched and developed this RapidDrive technology; I see this is an option on the Spec-sheet for the product, but I never had the chance to upgrade it. I demand for a high disk performance; I was a little disappointed when I found out that I wasn’t able to install another SSD high performance disk into the computer. I had to take out the 2TB standard disk drive and replace it with the SSD. It would be really nice if I can have the high performance SSD installed as the system drive, and the HD installed as the storage drive. The RapidDrive technology may become failing out now, because it was from those years that SSD weren’t popularly used. Compare to the present, SSD is getting more and more popular, the SSD is improving it’s performance and lowering it’s cost. In the next one or two years, the RapidDrive technology will likely become a history.
2. I have opened the B520 model to see the inside modules. I see there are still plenty of spaces that Lenovo engineer can use to expand the upgrade capacities. I can use some simple tools to modify the inside body a little bit to fit another hard drive, but it stopped me from doing it because there is not another power cord connector. Those extra mSata connectors are sitting there and watching me could do anything about it; = (
3. Lenovo technical support did not have a most updated tech sheet for their system. Again, I am a tech kind of guy. I was looking for a manual to better understanding the B520 motherboard.(so I can modify it and add some extra hardware to it) I have called their technical support, talked to people, went through their online data base, they weren’t able to provide me this manual. The lastest information they have is for the previous model. The B520 Model I have a the newest I believe. Lenovo should keep up with their technical support, and be prepare for experienced users.
Conclusion:
I am satisfied with it. I feel I have made a great purchase. Would be nice it I can install an additional SSD in there. Would nice if they can put a high end video card in there. Good for home offices, and home entertainments. Not recommended for hardcore gamer.
Price: 4.5 / 5
Performance: 4.5 / 5
Exterior Design: 5 / 5
Interior Design: 3.5 / 5
Customer Service: 4.5 / 5
Time from order to receive the product: QUICKLY
Other thoughts:
When I was doing my research on All-In-One, here are the reasons that why I have chosen Lenovo:
1.Sony has a well designed for their product, but the price is high. Most importantly, the video card they have is Nvidia Geforce 540M GT, and it only supports 8GB of ram, not 16 GB.
2. Toshiba has terrible customer services for technical support. I had a very bad experience with them. I believe they have out sourced it to India base companies. When the computer is out of warranty after 1 year, they charge a $35(or $30)dollars troubleshooting fee. I think this is ridiculous to charge the consumer to talk over the phone to find what is the problem with their product.
3. Dell has better customer service than Toshiba; They do not charge for talking and providing the technical support after warranty, but when it comes with parts replacement, that is something we have to pay which is understandable. However, one thing I really don’t like Dell computers is that they install a LOT of junks onto your machine when you buy it. It’s fully loaded with all these third party softwares who pays Dell for more users. It not only slows down the system, but also generate a lot of garbage uses a lot of disk space. I will reconsider to buy Dell if they give me a clean & Junk-free windows.
4. iMac is also a good choice because it’s well designed too. but I did not chose it because it has very limited expansion ports and they charge insanely more for hard-wares upgrade. They have extreme control over their product from customer modification. They don’t even allow the consumer to replace the hard drive themselves.
5. HP also has wonderful All-In-Ones, but their hardware specs seems weak. Never dealt with HP customer service before, so I will not say anything about their customer services. Hopefully it’s better than Toshiba. = )
also been posted on my personal blogThank you for replying.
Where I can buy a seperate RapidDrive?
I couldn't find it on the marcket, or on shop.lenovo.com / http://www.lenovospareparts.com/
With the mSata power splitter, there is a problem.
The data portion and the power portion shares the same connector I belive. I have thought of it but don't know how to make it possible. any suggestions?
the only thing I can find is this : http://www.microcenter.com/single_product_results.phtml?product_id=0317944
but I still need to convert the power connector because it's 4 pin molex;. I guess it should work if I use another 6" Molex to SATA Power Cable Adapter.
Also, I couldn't find which is the SATA 3.0 and Which is the SATA 6.0 connector. SSD will have a huge difference in performace with a SATA 6.0 connector. This is confusing because on the B520 Spec sheet it stated both. I was looking for it's manual to identify, but no one can provides it. Last time when I called, they forwarded my call to Intel. LOL! I was like, **bleep**? It's a board you used and you dont have a manual for it?
Anyways,
Thanks again! -
MY BAD EXPERIENCE WITH CHAT AND VISION
In my personal e-mail I received publicity inviting me to purchase a Skype credit gift card. I thought it was a nice offer and I happened to have a friend that had the need and could use such a gift. I procedeed to purchase a $10 dollar gift card, I did the transaction from Colombia and sent it to my friend in the US. Shortly after the purchase I received a message warning me that my order was being under security scrutiny. I found it unexpected and unjustified (Is my $10 dollar order a security risk of some sort?), but I thought that maybe it was because it was an international order, and I understand the need for security in online transactions, so I decided to not worry, trusting in the spotless service that I have had from Skype up to that point. At that moment I noticed that the one providing the service was no Skype but Chat And Vision (whose website, by the way, looks far less friendly than Skype's).
Then I received an Email telling me that the order has been rejected. No justification, no explanation. Just a politely worded but most unhelpful and uninformative e-mail. It made a point of telling me that they didn't retain the payment, yet my card was charged and no refund has been made so far. I replied the e-mail asking for a reason, and how to get a refund. I received the automated reply telling me that somebody would contact me the next day. It's been a day and no reply so far.
Searching online I found mine was only one in a long list of blunders and poor service from Chat And Vision. The complains on forums and online outnumber the claims of good service. Mine is a very small case compared to other complains I have read about. It was a small purchase for a smal amount, but it turned into an unexpectedly unpleasant experience for something that should have been a simple purchase ( Am I really such a security risk that I can't be allowed to place an order for a gift card?)
In the end I feel that I was snared into a trap with that offer. I trusted, I paid, didn't receive the goods, haven't yet received the refund, my friend really needed that gift and had to do without, which caused him inconvenience, my high regard from Skype has been tarnished, and I'll hesitate to make new purchases of Skype services in the future, if they keep being powered by Chat And Vision.Some updates: I received two e-mails from Chat And Vision, regarding my two questions as to why my order was rejected and how to get my money back. These are the answers:
The first one (Ticket ID: PBF-650-80186), says: "Thank you for your email. Firstly, apologies for the inconvenience this may have caused to you. Unfortunately, due to security reasons I am unable to divulge this information. However, should you wish to make another purchase with us again, we will try to process your new order instead".
Polite but uninformative. Notice that beyond an unfocused general apology it does not acknowledge any problem nor does pledge any improvement, just a vague statement that they may allow me to use it's service again if I choose to try (not exactly reasuring).
A second answer to a second e-mail says: (Ticket ID: SVN-701-71147) "Thank you for your email, please be assured the money will be refunded back to you."
That's all. Again polite but no useful information, just a vague assurance of refund, somehow, someday into the indefinite future. If it happens I'll post it here but I'm not holding my breath.
Reading other answers from Chat and Vision posted online here and on other forums dealing with their service, there appears to be a pattern of politeness, vageness, refusal to acknowledge problems and absence of a pledge to improve. Their costumer care seems designed to placate the user without promising to get better, and is so devoid of helpul attitude that it makes me believe that their messages are redacted by a software program, and consumer complains never reach any administrative person. I might be wrong but the doubt has been sown which is a shame. Up until now I was very vocal on my praise for skype, recomending it to family and friends as a very useful and good service, but this experience with Chat and Vision, and my discovery of their costumer service history online, has set me thinking about looking for alternatives to Skype, and certainly has dissuaded me to recomend Skype to anyone ever again,or at least while their sales are still managed by Chat And Vision, or at least while Chat and Vision continues its customer service attitude, polite on the surface but haughty and unhelpful underneath.
If there are new updates I might post them here, but for now I will not pursue the matter further since the amount involved was small and I see no point in sending more e-mails to Chat and Vision. I just feel bitter that the great service that I felt was Skype has ben tarnished by this experience. Just some final thoughts:
I do not complain that my order was scrutinized by security reasons, I understand the risk of illegal activity on online transactions, and the need of online companies to be careful, but the process Chat and Vision used seemed overly unconcerned for the confort of the consumer. It took around a full day for my order to be scrutinized and then rejected, which did let me for a long time in the dark not knowing if my gift would reach the friend I wanted to give it to. This is 2014, does Chat and Vision not have the tecnology to do a better and faster process? Do they scrutinize online orders by hand? I have read more cases similar to mine here on this forum, which to me implies that Chat and Vision are overly and unnecessary zealous on their security procesess. ( Also it is jarring that they seem to consider their clients to be criminals, for no reason at all and with no opportunity to contest the charge.)
If they are going to reject a transaction on security reasons, why not do it before the payment is processed, not after, which can be stressful to the consumer that gave the money and didn't receive what was advertised, for no real reason. Seems to me there is a mistake in the way the system is set, or there is a clear disdain of what the client might think or feel.
I think that's all. Thank you if you went all the way thru this overly long rant. If you are a consummer beware that when you buy services from Skype, you are not buying from Skype but from somebody else and that somebody else does not have a spotless record. If you are an administrative person from Skype or Chat and vision, I hope you eventually prove me wrong about your unconcern for the welfare of the consumer. My experience so far is not encouraging but that may change.
Have a good one. -
Hello,
I have iwork 09 family pak. One of our macbooks is acting up, so it is gonna have to be replaced very soon. How can I "re-use" the one license that was on that macbook with the replacement computer? I assume the number of licenses in the family pak is enforced during the installation/registration and I want make sure I don't run into a problem. Do I simply uninstall on the older macbook? Is there a procedure to decrement the license count that I have to follow?
Regards.
ChuckAs long as you don't have iWork installed on more than five computers within the same household (as defined by Apple in the license agreement) you're fine. You should delete it from an unused Mac. There is no special procedure to follow, unlike other companies we won't mention by name.
-
I have been sharing I-cloud with other family members. How do I change my i-cloud setting on my i-phone so as to creare my own account?
If you want to keep your iCloud data, you would need to migrate your device and a copy of the data to a new account. To migrate to a new account, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; others keeping the account will not be effected by this), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on your own account, you can go to icloud.com and manually delete any data you don't want in your account without effecting anyone else. -
I don't want to share my apple id with my family anymore but I own over 2000 songs and a few other things I bought so would I be able to get them if I got a new apple id?
You don't. Everythng downloaded with one Apple ID can not be transfered to another Apple ID. So you would need to buy it a second time. This is one of the Pit Falls of the whole Download only model.
That is why I refuse to buy things like music or movies that are tied to a specific User Name, ID. -
I am sharing a apple id acount with my family but when I synced my iphone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?
If the ringtones are on the old device just plug it in and do a transfer of purchases then they will be on the computer to sync to the new device.
-
Can't log in with a family member ID
Dear all,
I'd have a question about family member log in to iCloud.
I own a mobile me family pack account which I upgraded to iCloud. Master account works great on my Mac. I have troubles using family members accounts.
I made the same operations for upgrading to iCloud with a family account. I can sign in and read my email with Safari, I got Apple's confirmation that my member account went to iCloud. I have problems when I try to log in with it. If I enter ID and pass, Mac says, in the iCloud preference pane "Unrecognized Apple ID or password." Then a window saying "You can't sign in at this time. Try signing in again." I also noticed that Mail app doesn't work
Any idea?? I thank you in advacne for your kind collaboration
Regards
Fabrizioif you already have one iCloud account signed into in System Preferences>iCloud, you can add additional accounts but not there - you enter them in System Preferences>Mail, Contacts & Calendars. This will enable you to access email, but you can't sync Calendars and the rest of it with any account except the one you signed into first, the 'Primary Account'. If you want to use another account fully you would have to create a new user account on your Mac and sign in there.
Incidentally, if a Family Pack sub-account has been successfully migrated - as appears to be the case - it's an iCloud account like any other: the fact that it was once a sub-account isn't relevant, so don't let that confuse you. -
Yoga 2 Pro - Broken in less than a year - A terrible experience with IdeaPads
Hi guys!
I'm hear to tell everyone about my pretty terrible experience with Lenovo and my Yoga 2 Pro IdeaPad. It's not a review or anything but more of a forewarning to those who are thinking of buying from Lenovo.
I'm also here to help others out in my situation, that is, if you are stuck with a half broken (or in my case, completely faulty) laptop and Lenovo won't help you out (fixes are in italics).
The beginning
So I bought a Yoga 2 Pro at BestBuy in the USA about a year ago. I live in Australia so I asked about international warranty and they said that the notebook is covered by international warranty.
The day the screen flashed black and white
About a few months in the screen began flashing black and white rapidly (it goes from black to white about twice a second) for about 30 seconds to a minute. I found that you can stop this from happening if you open and close the lid a couple of times. Not really a big issue unless you set your laptop to go to sleep/shutdown when you close the lid. I don't so everything was fine.
The day the Wi-Fi NIC stopped working properly
So then a couple of months after that my Wi-Fi began to play up. I recently found out that you can prevent this from happening by ensure that you don't put any pressure on the sides of the base of the laptop (Eg. don't put your elbow on the side of the laptop and hold your head up with the same elbow).
I also worked out a while ago that you can get the Wi-Fi to work again if you go Right click Wireless Icon->Network And Sharing Center->Change Adapter Settings->Right Click Wi-Fi->Disable it->Renable it
Here comes the bad stuff...
Screws began to fall out
So then the screws began to fall out. I screwed a couple back in when they were wobbly but they eventually fell out without me realising. This suggests that the screw holdings have poor quality threading and as a result the screws begin to fall out. I now have 5 out of 11 screws on the backplate of notebook.
And also the screw holdings.
Yup, the actually thing that the screw screws into fell out as well. About three of them fell out. I don't know how it could possibly do so but it did, it happened when I picked up my laptop from the desk.
And then the charger socket broke
I can no longer charge my laptop -> I now have a very expensive beverage coaster
So then the charger socket cracked in half too! Again, not really sure how it happened but it did, it might possibly be from the heat of the laptop causing the plastic to expand when heated and retract when cooled. I have the i7 CPU version so it may get hotter than normal.
The laptop no longer charges so I no longer have a laptop to use (I use my desktop to work (and occasionally my phone)).
Not to worry! I'll just make use of my international warranty...?
And then the customer service were not helpful:
And then they said I didn't have international warranty...
And then they admitted that I did...
And then they claimed international warranty does not apply in Australia...
So I emailed Lenovo customer service and they kept claiming that my notebook did not have international warranty.
I talked to Jessica, Jason, Jai, Jasmin, Jackie (why are there so many J's?) and Adam.
Eventually one of them admitted that I do have international warranty but it is not supported in Australia. How convenient for them.
The notebook has never been dropped
I am the only user of the notebook
The notebook is kept in a padded laptop bag.
I was very polite to customer service.
All I'm left with is a very expensive notebook that doesn't actually work.
As a result I can only strongly recommend that you avoid buying from Lenovo. I worry for those who have bought Yoga 3 Pro, with it's watch band design and all.
Here are some pictures I took a few weeks ago (I photoshopped the stickers out):
This is what the charger socket looks like now (Hard to take a good picture, sorry!) Note that it ha...
6 Missing Screws, 3 Missing Screw Holdings
This is what happens when you open the laptop
Hope that cuts down your options when you go out to buy a laptop! Have fun deciding!
Patrick.PatrickS199 wrote:
Hi guys!
I'm hear to tell everyone about my pretty terrible experience with Lenovo and my Yoga 2 Pro IdeaPad. It's not a review or anything but more of a forewarning to those who are thinking of buying from Lenovo.
I'm also here to help others out in my situation, that is, if you are stuck with a half broken (or in my case, completely faulty) laptop and Lenovo won't help you out (fixes are in italics).
The beginning
So I bought a Yoga 2 Pro at BestBuy in the USA about a year ago. I live in Australia so I asked about international warranty and they said that the notebook is covered by international warranty.
The day the screen flashed black and white
About a few months in the screen began flashing black and white rapidly (it goes from black to white about twice a second) for about 30 seconds to a minute. I found that you can stop this from happening if you open and close the lid a couple of times. Not really a big issue unless you set your laptop to go to sleep/shutdown when you close the lid. I don't so everything was fine.
The day the Wi-Fi NIC stopped working properly
So then a couple of months after that my Wi-Fi began to play up. I recently found out that you can prevent this from happening by ensure that you don't put any pressure on the sides of the base of the laptop (Eg. don't put your elbow on the side of the laptop and hold your head up with the same elbow).
I also worked out a while ago that you can get the Wi-Fi to work again if you go Right click Wireless Icon->Network And Sharing Center->Change Adapter Settings->Right Click Wi-Fi->Disable it->Renable it
Here comes the bad stuff...
Screws began to fall out
So then the screws began to fall out. I screwed a couple back in when they were wobbly but they eventually fell out without me realising. This suggests that the screw holdings have poor quality threading and as a result the screws begin to fall out. I now have 5 out of 11 screws on the backplate of notebook.
And also the screw holdings.
Yup, the actually thing that the screw screws into fell out as well. About three of them fell out. I don't know how it could possibly do so but it did, it happened when I picked up my laptop from the desk.
And then the charger socket broke
I can no longer charge my laptop -> I now have a very expensive beverage coaster
So then the charger socket cracked in half too! Again, not really sure how it happened but it did, it might possibly be from the heat of the laptop causing the plastic to expand when heated and retract when cooled. I have the i7 CPU version so it may get hotter than normal.
The laptop no longer charges so I no longer have a laptop to use (I use my desktop to work (and occasionally my phone)).
Not to worry! I'll just make use of my international warranty...?
And then the customer service were not helpful:
And then they said I didn't have international warranty...
And then they admitted that I did...
And then they claimed international warranty does not apply in Australia...
So I emailed Lenovo customer service and they kept claiming that my notebook did not have international warranty.
I talked to Jessica, Jason, Jai, Jasmin, Jackie (why are there so many J's?) and Adam.
Eventually one of them admitted that I do have international warranty but it is not supported in Australia. How convenient for them.
The notebook has never been dropped
I am the only user of the notebook
The notebook is kept in a padded laptop bag.
I was very polite to customer service.
All I'm left with is a very expensive notebook that doesn't actually work.
As a result I can only strongly recommend that you avoid buying from Lenovo. I worry for those who have bought Yoga 3 Pro, with it's watch band design and all.
Here are some pictures I took a few weeks ago (I photoshopped the stickers out):
This is what the charger socket looks like now (Hard to take a good picture, sorry!) Note that it ha...
6 Missing Screws, 3 Missing Screw Holdings
This is what happens when you open the laptop
Hope that cuts down your options when you go out to buy a laptop! Have fun deciding!
Patrick.
Same issues with my Yoga, from India.
Screen (twice), wifi, charger and battery issues, SERVICE issues, no screws in the back...
Beside that my laptop USB and bluetooth is also not working and it is soo slow...
I just bought a non lenovo charger.
Yes and my laptop never left my office table.
I was hoping to fix it in Australia and I guess not.
Avoid by any cost Lenovo products!!! ZERO service. -
Miserable experience with replacement LG Fathom, that replaced defective TP2
Freezes
It does freeze.
Alarms don't work right
I use the alarms & those didn't work right. I had set 1 for 9:30 pm & 1 for 10 pm, The 10 pm one got up to 12 alarms--even though only 1 was set. Tech support wanted me to do a hard reboot but wasn't very thrilled about that as I would then have to reinstall software & re-set up linking & set up email all over again.
After awhile I turned off the alarms. But they still went off. I did check--they were turned off. & then it got so the 9:30 one would freeze the whole phone. I couldn't activate the buttons to make it stop or snooze---they didn't respond & the whole phone was frozen so I would have to reset.
Finally I deleted both alarms & set them up again. Working better, but again the 9:30 one has about 6 alarms that go off so I have to stop each one. I think one time I stopped all & the 10 pm one didn't go off. They are supposed to help remind me to start windiing down--the 9:30 one & then to seriously shut down the computer & get ready for bed.
Sometimes they don't seem to go off or accidentally get turned off.
Volume buttons can get bumped & turn to silen so calls missed
Another issue is that the volume up down buttons can get bumped. A while ago I was trying to set up a drs appt I think it was & was waiting for a call back. I finally called them back when I hadn't heard. I think they said they had tried to call. Later I saw that they had--4x but I discovered the volume was turned off so I missed those important calls. Not good.
The keyboard is not very nice.
Downgrade replacement for defective TP2
This was a replacement for my defective Touch Pro 2. I had paid for that top of the line phone, & in CA we have to pay sales tax on the full list price! Someone (obviously going by the specs, not actual usage) raved about how this phone was supposed to be so super. NOT. The list price was about half that of the TP2. It doesn't have the digital voice recorder the TP2 did, nor a lot of the HTC features that I liked & used like the automatic vibrate for appts that were listed as busy. & I really miss the way that I was able to set several cities up in world clock & then I could easily see what time it was & what the weather was. Nice when friends were in those ciities.
The keyboard on this is smaller & I keep getting periods in the middle of the sentence when typing emails which then makes the next letter a capital &makes it hard to read. It has 1 less row in the keyboard. The phone is smaller than the TP2, so easier to carry, but harder to see.
Someone called me on Thanksgiving & I didn't recognize the area code, but I was trying to answer & must have accidentally used the wrong slider so the call disappeared. Then there was some icon at the top, but it was so small I couldn't really tell that it was a voice mail indicator, so I didn't check until way late at night.
Verizon called this an upgrade--even though it was actually a replacement for a top of the line phone (the TP2 was a cool phone, if only it had worked well but it got so that it would randomly change orientation while I was trying to read an email, & it got so the backlight wouldn't always come on & sometimes even after pressing it multiple times) but I would call this a downgrade. While the processor is about 2x as fast as the TP2, it doesn't really work noticeably faster. I guess that's the winmob OS.
Win mobile issues
& of course then Microsoft did a # on users of WinMob 6.5 when they came out with Windows phone 7 which is totally incompatible. So phones that ran 6.5 can't run 7 & the software is incompatible. I had gotten it for busines where we had aps that needed 6.5.
It has been a miserable experience with both of these phones, when I bought the TP2 I went for the premium phone, planning to keep it for over 2 years. Instead it had multiple issues its 1st year which I put up with for months. Finally got the replacement Fathom, which again, Verizon kept calling an upgrade but its really a downgrade. I had paid for a top of the line phone, & got an inferior phone, smaller keyboard, & screen, less features & it doesn't work so well.
Are smart phones less reliable than regular cell phones?
I don't know if smart phones in general are less relaible than regular cell phones or what, but my experience has been very frustrating all the way. These are supposed to be productivity enhancers. Instead I've had way too many issues, & often tech support, while usually nice & trying to help, they didn't always know what they were talking about.
Want a reliable smart phone that does what it is supposed to do--feel ripped off
So I'm frustrated with this not very reliable phone & want to get a reliable phone. But I sure wasn't planning to have to buy a new phone this soon. My previous phone was a basic LG flip phone with speaker & no camera & that thing just worked so I kept it for about 5 years until I needed the win mob phone for biz. I no longer need it for that, & it isn't working very well, but I don't really want to spend the $ for a new phone right now.
Really frustrated with the bad experiences with both phones. I feel like I didn't get what I paid for & again I went for a top of the line phone, intending to keep it for several years, not expecting all the problems I've had with both phones. btw, the Fathom retail price was about half that of the TP2, even though the 2 yr agreement price was the same. but in CA we pay sales tax on the full retail.
I would like to be able to get another smart phone that is really reliable like an iPhone, but really wasn't planning on buying a new phone this soon.Greetings caatkins4,
When your phone is the lifeline to your job, it would be most frustrating to experience issues such as the ones you've described, especially if you do not have a back up in place for when things go wrong. All of our phones are tested to make sure they meet the manufacturer’s specifications before being sent out. It is regretful to hear that the refurbished Samsung Galaxy Note 3 you received may not have met these specifications once it was in your hands.
I was able to review your services when I located your Geek Squad Protection plan with the email address you registered with the forum. Unfortunately, at this time we would only be able to provide you with another replacement. It appears we've already created the service order necessary, and presently, it appears that a tracking number has been created for your replacement phone. It should ship soon if it hasn't already, as it sometimes takes up to 24 hours for UPS to update their shipping information.
I apologize if this is of any inconvenience to you. If you should have any questions, please feel welcome to reach out to me.
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
Bad experience with Verizon Fios Internet and Customer Service
I had an extremely bad experience with Verizon Fios Internet service and I will never use Verizon again.
In August 2014, I called and installed the Verizon Fios Internet and phone bundle. I asked the customer agent several times if I will be charged anything before the installation of the Internet and phone service. She said, 'No, we will only start charging after the Internet and phone are installed at your apartment'. I went to the store and picked up the router and phone and installed it at home by myself. The router did not work. I called Tech support and they said it will take several days for another available agent to come and look into the issue. I decided to discontinue the service and closed the account that same night.
At the end of the month, I received a bill of $80 of activation fee for the internet service. Nothing was ever activated, my internet router did not work, and I got charged an activation fee for a service that I did not even start using. From August to December, I called customer service over 10 times and some of them said they will waive it while the others said it's a non-refundable activation fee. One lady said, 'Ma'am, the activation fee starts when you placed the order, the warehouse received it and packed the router in the boxes....' Isn't that ridiculous? If that's the case, please ask all your customer representative to say a clause before new customers open their account: Are you aware that you will be charged a non-refundable activation fee once you open the account regardless of whether or not you use the service or not.
So after 3 months (November 2014), I decided to get out of all these troubles and paid off my $80 activation fee. They put the bill in the collection agency and I called them and paid the overdue balance. Then in December 2014, I received a statement saying I have a $3.11 overdue balance. The collection agency told me that they will charge me for the whole activation fee and a $3 transaction fee for the transaction. So now Verizon came back and said I owed them the $3 because I paid the collection agency their transaction fee.
I am very disappointed and furious about the whole Verizon operating system. Charging a customer for an activation fee for a service s/he has not consumed or used does not make any business sense. In addition, they do not know how to coordinate with the collection agency on overdue bills. Give the customer a heads-up that they will be charged a transaction fee on top of the overdue balance, and that transaction fee does not count towards clearing the balance.
I have completely lost my confidence in Verizon albeit the many good feedback from my friends.Hi crystallau52,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. -
Awful Experience with Delivery and Installation of Appliances from BBY
I went to the Best But in College Park, MD on 02 March 2015 with the intention of buying an appliance suite (refrigerator, range, and dish washer). A sales associated assisted me promptly upon entering the store, and I let him know what I needed to purchase and that I would need delivery, installation, and haul away for all three items. He stated that the delivery, installation, and haul away was included with the price of all three items, and we scheduled my initial delivery date for 13 March 2015.
The evening before my delivery, 12 March 2015, I got a call from the Geek Squad giving me a three hour window they would be there to deliver and install my items. In going over the order with the representative I asked if the same crew dropping off the appliances would be installing the plumbing for the dishwasher. Contrary to what I was told in the store at the time of purchase, the representative on the phone notified me that a dishwasher installation was not sold to me and the following day the only thing the crew would be doing is dropping off the dishwasher. She then instructed me to call the store to see if there was any adjustments that could be made that would not change my delivery date the following day.
So, I call the store and explain what is going on to the representative in customer service. He instructs me that he cannot add the installation on to the order for the next day because the route has already been made and the warehouse told him its too late to change. So, instead he, in conjunction with his manager, said he can add the dishwasher install for a later date that I was available, but the delivery of the range and the refrigerator would remain for the following date. After about 45 minutes we work through the kinks and he lets me know he will call me back the following day to give me a solidified date and time that the dishwasher can be installed.
So, the following day comes and the time frame for my delivery and installation of the range and refrigerator comes and goes without hearing a word from Best But or the Geek Squad. So, I call customer service and the rep I'm speaking with lets me know that whatever the in-store rep did over the phone the following night put the entire order into reschedule and nothing would be delivered to me that day. Imagine my frustration because I've taken off from work to take possession of appliances that AREN'T GOING TO SHOW UP. Immediately, I hang up with customer service and go into the store where I originally purchased the appliances. I was told it did in fact get pushed into reschedule and my only option was to reschedule the delivery AGAIN. After working with both the rep and the General Manager in-store I was able to get the delivery rescheduled for 23 March 2015 with the dishwasher installation added to the order for free since it was an error caused by a Best Buy employee.
On 21 March 2015, I got the calls from the automated system giving me my three hour window the installers would be there on the 23rd of March to install my items. On 23 March 2015, the crew with the refrigerator and the range showed up first. They asked me to come to the truck upon arrival because there was some issue with the refrigerator and they wanted me to see it before they unloaded it and brought it up to my home. The refrigerator of course shows up badly dented on the door, so I refuse it because I haven't gone through all of this to take possession of a damaged product. The delivery man let me know that if I did take possession of it, they would offer me some discounts because it was damaged. I said no thanks and he called customer service for me to speak with a woman at the warehouse about the damaged product. The woman at the warehouse said she was going to check their inventory and call me back within a few moments to reschedule a new unit to be sent out. They install the range without an issue. Next, the dishwasher team shows up and that goes off without a hitch. Of course, I didn't hear back from anyone at the warehouse at all that evening to reschedule the delivery of a new refrigerator.
All in all, this has been a HORRIBLE experience with Best Buy. As a loyal Elite Status Rewards Zone customer and a former employee of the Best Buy in College Park, MD, I can say after this appliance experience, Best But has lost a lifelong customer. The level of customer service I received was sub-par and their attempts to correct an issue that started with their employee giving me improper information about installation being included in the price of all the appliances made the situation worse. I ended up returning the refrigerator because I refuse to wait any longer or go through anymore drama in order to take possession of something I paid for twenty days ago and can't receive because of Best Buy's inability to get their act together. I ended up purchasing a refrigerator from Sears immediately after cancelling my order for the one from Best Buy and it was delivered next day and damage free.Hello canbro34,
The purchase and delivery of new appliances should be exciting and fun and not result in the kinds of tribulations that you describe. Our representatives should ensure that you have everything you need for a successful delivery and installation and I was surprised to read that the did not. I apologize for your having to cope with this frustrating experience.
I was gratified to read that the store's general manager was able to work with you to help assuage some of the problems that were created. It was regrettable that the refrigerator arrived damaged, but I was happy to hear that the delivery and installation of the other appliances went smoothly.
Although I understand your reasons, I was dismayed to read that you elected to purchase your refrigerator from a competitor and that this experience may influence your future shopping destination. It is my hope that you will give Best Buy another chance one day soon.
Please know that I am sincerely grateful that you took the time to share your experience with us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.
I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.
-
if I already have an iTunes account with my family can I open a new iTunes account to sync my old iphone 4 and new iphone 5?
Hi Rileycarline,
You can easily have an iCloud account that is separate from the Apple ID that is used for iTunes purchases. Take a look at the article below to walk you through that specific setup process of have an account for iCloud and one for Store purchases.
Set up your Apple ID for iCloud and iTunes
https://support.apple.com/en-us/HT204053
Take it easy,
-Norm G. -
How do I share a common iTunes library with another family member
How do I share a common iTunes library with another family member
One of these articles might help (seeing that you didn't divulge any info on what sort of set up you have):
http://support.apple.com/kb/ht2688
https://www.apple.com/au/support/itunes/library/
http://support.apple.com/kb/ht1203
Maybe you are looking for
-
Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?
-
How do I save a 2 page pdf (created in Illustrator) to be used in a web site?
How do I save a 2 page pdf (created in Illustrator) to be used in a web site? When I save my Illustrator file as a pdf, it is about 2600 kb, my web site admin will only allow storage of 5000 kb. I tried to "save for the web", but that only saves the
-
Parsing from InputStream problem
I have a serious problem with parsing XML from an InputStream. It is the exact same problem other people had before in those threads : http://forum.java.sun.com/thread.jsp?forum=34&thread=343710 http://forum.java.sun.com/thread.jsp?forum=34&thread=68
-
Af:query component with cascading Lov's
Hi All, I have Cascading LOV's model setup in Business Components and they work fine in a form or table but they are not working inside af:query component as there is no autoSubmit attribute on the query component itself can someone help me to resolv
-
Preferences/Setting app crash ios 6.0.1
Found a crash in ios 6.0.1, Did not know where to report it so started a discussion on it. Open settings app -> click on iCloud - > Click on the account cell - > before it loads Storage plan click on advance cell - > after the transition click on can