My Firefox 20 seems to not shut down but only restart. Also, rather than my home page, the last pages visited appear.

It's as if Firefox 20.0 never shuts down but only restarts.
Even when I close Firefox 20.0 by clicking the X button on the top right or use "exit," when I open Firefox, it acts the same as if I'd used "restart," namely the tabs don't load until I click on them. Furthermore, the 4 pages I use as my home pages aren't there but rather whatever pages I had up when I last closed my browser.
I have tried creating a new profile, which worked ONE TIME. Then, it went back to my problem.
I have used "restore" to go back to a time before the problem started but that hasn't worked.
I removed the addon I had downloaded in that time period but that didn't help, either.
Thank you for any help you can give. I know you're all volunteers and your time is important.

Does it seem like that Firefox is crashing? Try checking if there are any crash reports by going to about:crashes in your browser. Alternatively you can try safe mode as outlined below:
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Similar Messages

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Firefox closes when I shut down, but when it is running, I can't see it on the monitor or find it in the Task Manager.

When I open Firefox, nothing seems to happen. It doesn't appear on the monitor and the Task Manager doesn't list it as running. But when I shut down the computer, Firefox must be closed before shut down can be completed.

The "System Tray" is located at the very bottom right of your screen and is a list of most/all running applications that will show in this list.
For your SysFader issue, this "may" be the problem:
1 Find the "My Computer" desktop icon and right-click it. A pull-down menu will appear. Select "Properties."
2 Click on the "Advanced" tab. This will load a new page of options.
3 Select the "Visual Effects" tab at the top of the window and deselect "Animate Windows when minimizing and maximizing," "Fade or slide menus into view," "Fade or slide Tool Tips into view" and "Fade out Menu items after checking."
4 Click "OK." This will remove most if not all of the Sysfader effects, at the same time correcting related errors that used to come up during opening a new file or program.

When I try to hibernate my computer, it goes through the process of shutting down but immediatly restarts. could this be caused by the browser?

I am running windows 7 on a dell laptop xps 17. This has only started happening recently and the only thing that has been changed on my computer is the update for firefox. At the moment, it will sometimes hibernate when I shut the lid, however, on at least one occasion I could not get it to work, and had to shut the computer down, instead. I don't know what else you might need to know. Please contact me if you need more information or if this is not a browser problem, so that I can look elsewhere for the answer.

I think so...I've been doing some experimenting...the first time this happened, I thought that it was just a glitch in something. After I shut down the computer completely, it doesn't do it...a day or so ago, there was an update applied by firefox and it seemed that it started doing it again after that. However, this doesn't make sense to me. I shut the computer down a while ago and now it is hibernating fine again. I tried shutting it down after I logged on and it worked fine. I've opened firefox and it is still working fine. I've also opened my outlook and it doesn't appear to be causing it. I believe that something I am opening might be doing this even though the program itself is shut down, although I have no idea how unless the computer believes it is still on. The only other program I run, is MSWord and MSN messenger, which is open now and I can still hibernate. I figured that the this was a long shot but thought I would ask. So I think the answer to your question is yes, it happens even when I don't have firefox open. I've shut everything down and tried to hibernate it and it won't do it once this starts happening. I'm completely out of ideas.

Computer will not shut down, logout or restart

I got my computer about a month ago and I recently re-arranged some of my security settings (password, firewall, timed log out), and downloaded software for an HP Deskjet F4280 (HP Photosmart Studio, HP Device Manager).
Everything works perfectly, except when I go to shut down all the files disappear, the menu bar disappears, and nothing happens until a window pops up telling my finder could not log out.

Frank Calvano wrote:
HI
my iMac just starts up at 8 pm every night without it being set up in system preferences. I cannot figure it out.
my home email is ********
Thanks
Your issue is significantly different than the OP's (original poster's), so please start a new topic in the Account and Login forum.
Also, do NOT post your e-mail address in public posts. Spammers can pick it up. I have asked a host to delete it for you, so you shouldn't worry about it this time, but in future, keep it in mind.
P.S. Welcome to Discussions!
Message was edited by: joshz

ITunes won't shut down - but only after syncing

I ran into an odd problem and found a workaround, so I thought I would post it here in case anyone else runs into this. In searching, I couldn't find anything like it:
The details: Running iTunes 7.5 on a freshly installed copy of XP. Have two iPods -- a Touch, and an iPod video.
The problem: If I open and close iTunes without connecting an iPod, everything is fine. However, if I connect either iPod and allow it to sync, iTunes will continue to run even after it's shut down. It starts hogging as much CPU time as it can get, which slows the system to a crawl -- and causes an error message when I try to restart the machine.
The solution: I found I could eliminate this problem if after syncing, I went into the Windows Task Manager and killed the "SyncServer.exe" process. So just for yuks, I found this file and moved it from its current location so that it would never load. I thought iTunes would balk at this, but it didn't -- both iPods still sync, and the above problem no longer occurs.
Surely there's got to be some penalty for killing this file, but I haven't run into any problems ... yet. Has anyone else been bit by this issue?
Message was edited by: videojanitor

Bump...I have the same problem.

My address bar in Firefox freezes,have to shut down computer and restart to fix. What can I do?

Cannot enter anything in the address bar,or open History,Bookmarks,etc.

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Macbook Pro not shutting down using "cmd alt ctrl eject"

Usually, the keyboard shortcut "cmd alt ctrl eject" worked as expected, shutting down my Macbook Pro 2010 (running latest Mountain Lion) instantly.
Now, recently, it started to behave differently: It will now not shut down, but (very shortly - almost not readable) display the error message "You shut down your computer because of a problem" and then go to the login screen. Typing in the password will lead back to the desktop - no shutting down. Otherwise, through the menu or power button, shutting down still works.
I have browsed the forum for this case, but could only find few other (mostly unsolved) issues that sounded similar (issues on start up etc), but didn't really match my specific issue.
Did anybody experience a similar issue and/or has an idea for a solution?
btw I have recently installed a new SSD drive and installed Mountain Lion freshly. After the install, the keyboard shortcut worked fine, until it stopped working...
Thanks, Ralf.

After playing around some more, I think I have found the source of the issue.
It seems that a background process from a ColorMunki calibration tool kept the Mac from shutting down properly. The calibration SW had placed a little icon in the top bar. After exiting from that program, the keyboard command is now again working.
So, might be that other similar cases are also related to processes / programs still running in the background, without being visible as such in the dock...

IMac 27" Not Shutting Down

Hi,
recently my iMac has begun not shutting down properly. For the past week or so, I have had numerous attempts at shutting down my iMac. When I begin the shutdown process, i.e. clicking 'shut down', the iMac gets to a white screen with a rotating symbol, like the start up screen but without the Apple Logo, and goes no further. I leave it for an hour, even more and it still does not shut down. What is the problem?
Thanks

I notice you're on 10.6.7. You might try upgrading to 10.6.8 and see if that helps. I'd recommend updating using the Combo updater instead of using Software Update.
You might also try starting your computer while holding Command and V. Then use it for a while, and try to shut down. Additional lines of text should be displayed, and the last few lines may give us some clues as to what's holding things up.

MacBook Pro will not shut down properly

MacBook Pro will not shut down properly. Gray screen appears with spinning gear but will not shut down completely.

If you have more than one user account, these instructions must be carried out as an administrator.
If you have an optical drive, make sure there is no disc in it.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

HP laptop not shutting down

My laptop has encountered a problem.
When I shut it down, it does not get off. black screen comes, but the light still continues to glow. I tried it for 30 minutes but the light did not get off. So I am a bit tensed about it. Please someone help.

Darsh,
Welcome to the HP Forum.
You did not say which Operating System you are running.
In general, when this happens, and everyting else is OK with the computer, then it is a sign that there is a program that is not shutting down properly -- a program is stuck spining in circles.
The "something stuck" might be one of your programs, that is, something you installed - a game that did not shut down properly. The "something stuck" might be a regular system program that should have stopped but is not doing so because the program running is corrupted and cannot stop like it should.
EXAMPLE: Use the Task Manager to check what is running just before you shut down the system.
How to Use the New Task Manager in Windows 8
The problem could be due to an Update that is stuck.
The problem could be due the system needing one or more Updates.
The problem could be due to a driver that is in need of being resintalled.
A Hard Reset might clear the problem:

Ipad mini is stuck on Apple Logo, have shut down but still won't reboot

Ipad mini is stuck on Apple Logo. Have done a forced shut down, but when it starts up again its back to the apple logo - its not moving either

Hi Bonney Fam,
Thanks for contributing to the Apple Support Communities.
You mention that your iPad mini is stuck at the Apple logo after it shut down. If you haven't already, try resetting it again:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If the iPad still doesn't start up past the Apple logo, try this method to reinstall iOS:
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
From:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
All the best,
Jeremy

MacBook Pro 2013 will not shut down without restarting.

I got a macbook pro a month ago and it will not shut down without pressing down on the power button. Using the normal Shut down options only restarts the computer. I have done all the disk utility repairs, installed new mountain lion, reset the PRAM several times, and ran software repair from doing the shutdown hold D. I also checked to see if the PRAM is good, and it is Ok in systems utilities. It will also restart when i have not touched the computer for 10 or so minutes and will go to locked user log in.
I really don't know what else to do. If you need more details let me know. Any advice?
Thanks

Thanks!
I tried this and discovered something new. I noticed that if the computer is charging while shutdown, the computer will still restart. However, if the computer is charging and you shutdown, then unplug the charger, it will remain off. It will also resume normal shut down and sleep if you shut down while unplugged, now. An idea why it will still restard while plugged in though? If not i very much appreciate your help so far!

Firefox.exe*32 process does not shut down when program is closed in version 17.0.1, on windows 7 64 bit OS.

When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

My Firefox 20 seems to not shut down but only restart. Also, rather than my home page, the last pages visited appear.

Similar Messages

Maybe you are looking for