My HP 1210xi will not re-install from disc or online, says unknown driver, what do I do

My HP 1210xi quit scanning and when I went to online help I was told to re-install printer., Un-installed it and now it will not go on the computer at all, just says can't finish installing because of unknown driver. So I went online, downloaded the software and driver on computer and it said the same thing. I know the printer works because I can still copy. Anyone have any suggestions, I can't afford a new printer as I am retired and on limited income.

Hey!
Glad to hear that you and your family made it through relatively unscathed! I think we all need to take better care of our wonderful planet, because I think we are upsetting Mother Nature!
I have the Windows Installer Clean-Up screen up and tried to upload a screen cap for you, but IE immediately shuts down every time I try. So I'll have to transcribe the screen for you:
I see the following:
(All Users)
(All Users) [1.2.0.10]
Those are the top two lines. The following lines after that are programs he has installed on the machine like Acrobat, Adobe, Autodesk Inventor, and such and they all have a name and program number in brackets.
And I now again have the obligatory Apple programs installed and listed again:
(All Users) Apple Application Support [1.5.1]
(All Users) Apple Mobile Device Support [3.4.0.25]
(All Users) Apple Software Update [2.1.2.120]
(All Users) Bonjour [2.0.5.0]
Please note that iTunes is NOT LISTED.
Everything else 'appears' to be normal, I'd say.
Take care, and I'll see you on the flipside! According to my clock, it's 4:11am Thursday morning there!
See ya!
- Austin

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Hi ArielAce , thanks for getting back to me!
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Thank you for your response.
VMWare may be the cause, but the actual issue I am having is with Apple's System Information. I anticipated resistance from VMWare if I went to them with a question about an Apple software issue (even though VMWare software is part of the equation). I was trying to avoid the inevitable finger pointing game. I thought I would try with Apple Forums first since the issues presents itself within the Apple Software. However, you are correct that VMWare may have an explanation on why Fusion might be interfering with System Information. I will check with them next.
To answer your question. Yes, In most cases I do use Fusion to run Windows side-by-side with the Mac OS. However, that is not always the case. There are a few reasons why I have it setup using a Dual Boot configuration.
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My HP 1210xi will not re-install from disc or online, says unknown driver, what do I do

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