My HP 6500A Plus is connected to wireless network and web services but won't print email or code

I have my HP 6500A Plus connected to my wireless network and it is registered on the HP Web Services but it will not print the printer email address or code.  I have followed the directions.  I would appreciate your help in this matter.  Dave

Hey ddwilson9999,
If your printer is telling you that it cannot connect to the server, try these steps.
1. Find your printer's IP address by printing a network configuration page.
2. Type you IP address into the address bar of your web browser.
3. Click on the network tab at the top of the page.
4. Look at the left hand side and click IPv4 under wireless.
5. Change the IP settings to Manual.
6. Enter the printer's IP address, your subnet mask, and your routers IP address or default gateway in the spaces.
7. Set the Preferred DNS to 8.8.8.8.
8. Set the Alternate DNS to 8.8.4.4.
9. Click apply.(You may need to refresh the page if it says processing for longer than a min and click apply again.)
10. Now try to print the information page.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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