My HP scanner/printer scans but my iMac doesn't seem to accept the scans in either iPhoto or Pictures. I've got os 10.6.8 and all the latest sofware updates for the scanner and for iPhoto. Helpv
My Hp printer/scanner C5280 used to work fine with my iMac with OS 10.6 but lately after doing the scan it doesn't seem to finish by putting the scan in either iPhoto or in pictures. I have all the latest sofware updates for both devices. The scanner does the "preview" scan right away and the copier works fine. Is there some setting I am overlooking?
Try using Image Capture, you will find it in your Applications folder. In either IC or the method you are using you can tell the application to scan to a destination. It will look similar to:
If you still have trouble give AppleCare a call or visit your local Apple Store Genius and they can walk you through it. Your problem may be the at you are not defining anything in the preview to be scanned, you do this by dragging the mouse over the area you want scanned and it will draw a box around it. Here is a screen shot that show's that.
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Since I upgraded to OS X 10.8 my Canon MP480 printer scanner prints OK but the Solutions Menu icon for scanning is crashing every time I try to scan. Any solutions?
I had to contact Canon Tech Support and had to re load the driver softwear using the OS X 10.7 choice, since the 10.8 choice is not there yet. Also had to download the opener and after 45 minutes I had solved the problem. The steps are too many to go into all the details but that is the genral idea. It should work for others.
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I have an iMac with 10.9.1 and an iPhone 5 also updated to the newest system and I cannot get a sync set up between Ical and the iPhone or Outlook 2011 mac calendar with the iphone. I would perfer using outlook but will settle for the Imac calendar
It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion -
Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?
You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052 -
My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help? Also...It doesn't recognize the digital copy DVD.
I have ALL the exact same symptoms as on my home computer.
It sure sounds to me like something on the iPod is broken. If it's under warranty then I would send it back for repair. If not, check out some of the web repair services, such as iPodResQ etc. -
I have an iBook G4 and iTunes is no longer updating. The last update is 9.2.1 but it doesn't support my iPhone or iPad. Is there anything I can do to update iTunes or is my only recourse to update my laptop?
As Niel has suggested Mac OS X 10.5 Lepaord.
But first of all make sure that your iBook is above 800Mhz and you have at least 512 Meg of memory. (1 GB recommended)
Please note, that if you do install Mac OS X 10.5 on your iBook, it will not allow you to install the latest version of iTunes version 11. The most recent version of iTunes that can be installed would be 10.5, which will be compatible with your iPod touch 4th gen, provided it's not been updated to iOS 6.
Sadly you can't install any version of Mac OS X above 10.5 Leopard, as it they requires an Intel processor, which your iBook G4 does not have.
Hope this helps. -
I changed my Apple ID, and i forgot the old one, and i created a new one, and when i tried to update my purchased items, and i cannot update my iphoto and imovie and garageBand, even i try to re purchase it, what can i do?
This is the iphone support forum. please ensure you post in the correct location
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anybody able to help me with my setup for apple tv. i've followed the directions in the guide and my tv doesn't seem to register in part. it's weird because my tv system info identifies the apple tv but the screen never went black and it doesn't show anything, too, my imac doesn't seem to register the apple tv unit either
I would try connecting it to another tv to see if it works there if it does
then likely your tv can't handle the default resolution and you should lower it on the other tv
if not then you should connect it by usb to the computer and use itunes to restore it's firmware -
My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?
How much data is being backed-up from each Mac? (see what's shown for Estimated size of full backup under the exclusions box in Time Machine Prefs > Options).
Is there any other data on your Time Capsule, besides the backups?
Most likely, there just isn't room. Time Machine may be trying to do a very large (or full) backup of one or both Macs, and can't. Since it won't ever delete the most recent backup, there has to be enough room for one full backup plus whatever it's trying to back up now, plus 20% (for workspace).
Also see #C4 in Time Machine - Troubleshooting for more details. -
Please help. At work we have netgear and tplink. Since I updated my mini iPad and iPhone 4S with ios 7wifi drops all the time. What is the problem?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.
make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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I updated my computer from Snow Leopard to Lion. The problem is none of my pictures go to my IPad or iPhone. When I checked my settings, I go into ICloud and photo Stream, and it tells me that I need to buy a update. Any help would be appreciated.
Then maybe you need to buy an update.
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Hello! I have an Iphone 4s and im currently trying to update to the Ios 7. It says that my software system is currently up to date. Any suggestions?
Apple's servers are busy. Check again in a few hours or tomorrow.
(89446) -
I have iPad running iOS 5.1.1 and when I try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"
It looks like some Apps I was using are no longer working properly under iOS 5.1.1Sorry, the original iPad can only be updated to IOS 5.1.1
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