HT1212 my i phone screen is black i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black
my i phone screen is black i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black
It's too late. If you had been syncing your phone with that computer prior to the screen failing, it wouldn't be asking you for a passcode...
Similar Messages
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My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?
Place the iPod in Recovery mode and then restore.
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I have a 4s and i am trying to get my photos off my phone and back onto my computer. any advice?
I have a 4s and i am trying to get the photos off of my phone and back onto my computer.... i am not able to delete these photos (only the ones in the camera roll can i delete ) if anyone has any helpful tips they would be appreciated. thank you
Photos transferred from your computer via the iTunes sync process cannot be deleted direct on the iPhone.
Photos transferred from the computer are optimized for viewing on the iPhone – the original resolution of these photos is reduced, and the reason transferring these photos in the opposite direction is not supported. Photos transferred from your computer should be included with your computer's backup along with all other important data
Photos transferred from your computer via the iTunes sync process are removed from your iPhone in the same way. To remove all photos that were transferred from your computer, deselect sync photos under the photos tab for your iPhone sync preferences with iTunes followed by sink. -
I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.
Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there. -
i am trying to use ichat and when I try to log in it says my account has been suspended bc of suspicious use...help
Hi,
I would guess this is an AIM valid Screen Name such as an Apple issued @mac.com account.
I would also guess you travel to other countries.
There have been several posts about @mac.com names and people who travel and use their Screen Name elsewhere having the name Suspended.
Can you Log in here https://settings.aim.com/ ?
Is this where you saw the Suspended message ?
For AIM issued name the answer is to change your Password as this tends to prove you own the account.
This does not work for Apple IDs used as AIM Valid Screen Names as AIM can't tell when the password is changed (They can only see it when you log in)
AIM's Suspended Account page has an email ([email protected]) on it to contact if your account remains Suspended.
However you need to be very clear that you have an Apple Issued Name and that you know that resetting the password that works for AIM Names and that you would like them to reset the account.
More recently this has been a sticking point. It seems the Contact you get does not always know about the agreement that AIM recognises Apple Issued IDs as Valid Screen Names and that the AIM servers can only view the passwords at specific times (or at least confirm them) so you changing it will make no difference and that they have to step in manually.
10:39 PM Saturday; October 20, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Ipod does not appear in my computer or recognized in itunes. When ipod is connected a window pos up aking to import photos off the device and when this is closed the ipod cannot be recognized. Any Help?
Which OS are you using?
In the meantime, research your problem in Knowledge Base. -
my ipod keeps on saying ipod is dissabled connect to itunes and whin i connect it to itunes it says i have to inter a passcode on the ipod to connect to itunes what do i do??
hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks -
Ok so my phone is disabled and i can not connect my phone to itunes a get an error message. what can i do.
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
i dont know what else to try plz hellp
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT201317 How do I get my photos off of iCloud and back on my phone?
I have all of my photos connected to iCloud, so they can backup and be saved. But since I have a very limited amount of space, and after my photos have been backed up, I end up deleting them off my phone so I can have more room. I now have more space available and would really like my pictures back on my phone. Is there a way to get them back on my phone from iCloud?
iCloud only backs up the photos that are on your device when it is backed up. If you deleted the photos from your phone, then backed up, the backup will no longer include the photos you deleted. Also, photo stream only keeps your photos for 30 days. After that they are deleted from photo stream but not from any device that already has them. Also, if you deleted the photos from the My Photo Stream album on your phone, they are also deleted from your photo stream (as the prompt warns you when you do) and could not therefore later be recovered from photo stream.
If you still have a backup that was made while the photos were on your phone, you could restore to the backup to recover the photos. Otherwise they are lost.
If you want to save your photos, always import them to your computer, as described here: http://support.apple.com/kb/ht1808. -
there is a problem on my iphone 4 it is stuck on connect to itunes screen. first it will ask to select language then the country then again the connect to itunes screen apear pllllllllllz who ever know what to do can say.!!!
NOTE :
there is no apple's centres in my countryThere is no support for "jailbreaking" on this site.
You are on your own. -
my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke
Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.
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My screen is cracked and black how do i get my photos off of the phone if unable to put passcode in
My screen is cracked and black how do i get my photos off of the phone if unable to put passcode in
You don't not with a crack screen.
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