My i pod cant connect to my computer and i need to restore it

cant restore my i pod touch or sync it to my computer.

Why not?
What happens when you try?
Have you tried a reset?

Similar Messages

  • So i cant download itunes cuz of some patenting control on the computer and  i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

    so i cant download itunes cuz of some patenting control on the computer and  i needed to restore it . so went on icloud (find my phone,ipod etc) and restored it and my ipod is not turning on but ist is still buffering from the past 10 mins

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • TS3694 my iphone 3g synch it self after i connect to the computer and now it says restore the software after i tried to restore it says error 1015 plz any one can help

    if there is any who can help u welcome

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.
    http://support.apple.com/kb/HT3743

  • TS1363 When I connect my Iphone 5 to Itunes, Itunes either freezes up or I get a message saying Itunes cannot connect to this device and I need to hit restore phone. How can this be fixed?

    When I connect my Iphone 5 to Itunes, Itunes either freezes up or I get a message saying Itunes cannot connect to this phone and I need to restore Iphone.

    After uninstalling and reinstalling Itunes- issue was fixed.  Thanks!

  • I cant connect to my computer with my ipod and itunes wont connect to it either. also i have forgotten my ipod passcode

    i cant connect to my computer with my ipod and itunes wont connect to it either. also i have forgotten my ipod passcode

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    And if necessary
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

    my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have a 2nd generation Ipod. I have it connected to my computer and see (my name) ipod on my screen. Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do:   The Ipod, (my name) is synced with another ITunes li

    I have a 2nd generation Ipod.
    I have it connected to my computer and see (my name) ipod on my screen.
    Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do:
    The Ipod, (my name) is synced with another ITunes library on A74F65. Do you want to erase this Ipod and sync with this ITunes Library?
    An Ipod can be synced with only one ITunes library at a time.  Erasing and syncing replaces the contents of this IPod with the contents of this ITunes library.
    Then it asks me if I want to delete and sync.
    I am not sure what to do for fear of erasing everything I have put on my Ipod.
    I would appreciate if someone could help me out. 

    If I understand you correctly, you are trying to use iTunes to play the Music in your iPod but which is not in your itunes library. I don't think Apple design iTunes for use in your way. As to put and play music in iPod, the music has to be in iTunes first, so you play music in the iTunes music Library. the window with Ipod music is just to show you which music are already in the Ipod, in case you want to Manually Manage your huge music library.
    Here is the iPod/iTunes manual from the Apple Support Site.
    http://manuals.info.apple.com/en_US/iPod_Features_Guide.pdf
    Have A NICE DAY!

  • I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too

    I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too. Last a few months i have not use this phone. Just i start to use again. So most probably i gave my old mail address as a ID or password. So how can i clearing this subject. regards

    ErolSinan wrote:
    ... there is no button for update between the About and Usage buttons in the General. ...
    Correct. That is only a feature of iOS 5 or later...
    ErolSinan wrote:
    ... yes my phone is 3G.
    then it can only go as far as iOS 4.2.1

  • My iPod dispalys this message: "Connect to a computer. Use iTunes to restore."  When I connect to a computer, iTunes doesn't recognise it.  The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

    My iPod dispalys this message:
    "Connect to a computer. Use iTunes to restore."  When I connect to a computer, iTunes doesn't recognise it.  The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
    I have seen the Apple webpage suggesting the "five R's" (including restore).  Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data. 
    I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data. 
    Thanks in advance!

    Did you try a hard reset with the iPod still connected to your PC?  Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
    To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My wireless all in one says it is not connected to my computer and yet it prints just fine. can't sc

    I cannot scan, the error message says I am not connected to a computer and yet I am able to print from my  computer.
    Why would it then be saying that I am not connected to my computer??

    What operating system? What router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Made HDD, Battery and case upgrades to my ipod video 5th Gen and now I am told "Connect to your computer.  Use iTunes to restore."

    I have a 5th Gen iPod Video that I have had many years now.  It has worked faithfully until about 2 weeks ago and the HDD totally died on me.
    So I decided to upgrade from a 30 to 60 gb HDD, replaced the battery for the appropriate HDD and bought a new back shell for the unit.  I made incremental installations as parts arrived.  First the HDD itself and the next day the battery.  Both went in with no problem and I have been running them in a jerry rigged case (basically the 30gb back case has been taped together to make sure it was going to work OK.  I have been taking it to work with absolutely no issues, great response and great battery life.  Synching is fabulous.
    Here is the issue, I hope this makes sense...
    Today I received my 60 GB silver back cover and moved all of my parts over.  It seems to fit fine.  Headphone jack is working fine.  However, now the hold button is unresponsive (which is not a big loss to me but still just so you know).  I can play music and I can sync.  However, if I restart the unit, or I try synching a second time, I get screen saying "Connect to your computer.  Use iTunes to restore."  It does not matter if I snap it shut or leave the case loose, this happens.
    I have this error until I open my case up again and do nothing else.  At that time, the error goes away, and my ipod is fine again.  Then, the screen comes back after restarting to a normal boot.  But, if I sync or restart without doing anything else, we go through the motions again until I open the case back up.
    I have disconnected the battery as well as the HDD, but still have the problem.  I have also disconnected the cable coming from the hold button/earphone jack to the M/B,
    Has anyone else ever experienced this issue or have any suggestions.

    Shouldn't you contact the vendor or person who sold the back cover?  At the very least, it has a Hold switch that doesn't work.
    This web site has repair guides
    http://www.ifixit.com/Device/iPod_Original
    and they call it "Headphone Jack & Hold Switch"
    http://www.ifixit.com/Guide/iPod+5th+Generation+%28Video%29+Headphone+Jack+%26+H old+Switch+Replacement/604
    Under Relevant Parts, they seem to list separate parts for the thick and thin back cover.
    On a side note, another way to fix your iPod is to use a compact flash card instead of a hard drive.  This web page has details
    http://www.instructables.com/id/Convert-your-5th-Gen-iPod-Video-to-use-Flash-Mem or/
    Then, you can use your existing thin profile back cover that works.  I replaced the hard drive in my 4th gen iPod with a CF card.  Currently, it is only 8GB, but with lower prices these days, I may soon upgrade it with a 64GB CF card.  But it works great with the 8GB card.  The iPod is noticeably lighter.  There is no hard drive spin-up delay.  The battery lasts longer per charge.  And it is no doubt more shock-resistant.

  • IPOD ERROR MESSAGE:   Connect to your computer. Use Itunes to restore.

    Whenever I turn my ipod on after its been off for a few hours the screen displays "Connect to your computer. Use Itunes to restore" and then goes blank. I turn the ipod back on again and it appears to work normally but the battery is showing close to zero even though it has been freshly charged!
    I have restored the ipod several times as it suggests but this does not get rid of the error message. Is my ipod screwed? I'm surprised there are very few posts on this topic too...
    I have a 30Gb ipod video running v1.2.1

    I just found this support document which explains the issue exactly.
    http://docs.info.apple.com/article.html?artnum=303915
    Looks like a visit to Regent St is needed.
    The reason why I am surprised about the lack of posts on this topic is that I can't believe my issue is so unique. Surely out of the millions of ipod users out there this exact same issue would have been reported more frequently.

  • HT201646 i forgot to eject and now my ipod shuffle wont connect to my computer and i tried resetting it but it wont connect

    i didnt eject my ipod shuffle 4th gen and now it wont connect to my computer and i tried resetting it

    Hi ayeaye12,
    The articles linked below detail a number of steps that can help get your computer to recognize your iPod.
    If you don't see your connected device in iTunes for Mac
    https://support.apple.com/en-us/HT203979
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Sincerely,
    Allen

  • HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to

    I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3.  I have it connected to my computer, and the summary in itunes indicates the update is available.  However, when I click "update", it opens Windows Explorer and waits for a file name to open.

    I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program  - neither indicated a newer version of itunes is available. (it is a vista computer).
    The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
    The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system.

  • My ipod is only showing the Apple Icon and wont turn on past that. It also won't connect to my computer so I can't restore it. What Should I do? Should I go to an Apple store and have them take a look at it?

    I don't know what to do. It is only showing the apple icon. I've tried turning it on and off and it just stays on the icon. It also wont connect to my computer so I can;t restore it like I have been told to do. So should I take it into an apple store? Or is it a lost cause..??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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