My ipad will not power on after update. I have tried connecting to computer which doesn't recognize it. I have pushed top and circle buttons at same time. It had a battery charge before it died.  I tried to stop the upload and am afraid it 'crashed'

My first genteration ipad will not power on after update. I have tried connecting to the authorized computer which won't recognize it - does not acknowledge a device is plugged in. I have pushed top and circle buttons at same time. It had a battery charge before it died.  I tried to stop the upload midway and am afraid it 'crashed'

Try putting it into recovery mode.
Connect iPad to your computer via USB while it's turned on.
Open iTunes
Hold the iPad's Sleep/Wake switch (power button on the top of the iPad) down until the "power off" slider appears.
Power off the iPad completely (wait for the progress spinner to disappear).
Hold the Sleep/Wake switch AND the Home button down for a full 10 seconds.
After 10 seconds (the second time you'll see the Apple logo on the screen) release the Sleep/Wake switch while still holding the Home button.
Continue to hold the Home button for another 10 seconds until the USB connection image appears on the iPad's screen, then release the Home button.
A pop-up message will appear on iTunes saying it has detected an iPad in recovery mode, you must restore...
Click on the "Restore" button and the process will begin.

Similar Messages

  • IPhone will not power on after update

    Dear Apple,
    I currently have your iPhone 3GS which I received approximately 18 months ago. However, after updating the OS Software the device has decided to not power on. After speaking to your Apple Support Centre, they booked me an appointment at Apple Bentall Centre, Kingston, London, UK.
    My device was looked at by a representative named Vanessa Baldwin who claimed that the device would not power on and that seeing as it is out of warranty, the only option I had was to replace it costing £139. I then asked to speak to the Store Manager Leigh Baigent, who reiterated Vanessa Baldwin's suggestion. He also added that the device would not power on due to a fault on the motherboard and had nothing to do with the battery. I proceeded to explain to your staff that I would expect a £400 iPhone to last longer than 18 months and that under The Sale of Goods Act 1979, a retailer is responsible for the items they sell for up to six years in England and Wales regardless of warranty. Your staff expressed a blank look towards me as if I spoke a foreign language and dismissed my claims.
    I am therefore making formal contact with Apple directly to sort the matter.
    Any help would be appreciated, please do not give me a story about warranty / insurance guidelines
    I look forward to your response.

    I would probably advise you to e-mail, or make contact by phone, rather than making a complaint on the Support communities page.
    I hope your lucky in succesfully getting a new iPhone however

  • My iPad will not power down.  It automatically restarts and drains the battery because it is on all the time.

    My IPad will not power down and stay off.  It powers down and then restarts after a few seconds.  Since it is on all of the time, it drains the battery between uses.

    Then I think it is time to take to an Apple store to be checked. Make an appointment at your closest store. You can keep it plugged in to maintain the battery until you get it checked.

  • My brand new iMac will not power up after an update restart, any suggestions?

    Any suggestions on why my IMac will not power up after it done a restart?

    Try an SMC reset and PRAM reset: https://discussions.apple.com/docs/DOC-3603
    If that doesn't help:
    See if it will start in Safe Boot: restart holding down the Shift key until you see a grey progress bar, type your admin password when prompted, let it continue to (hopefully) boot. Restart as normal from the Apple menu.
    If that didn't help, try booting into the Recovery HD: restart holding down Command+r and choose Disk Utility from the four choices when they appear on screen. Once DU has launched select your Macintosh HD on the left and click on 'repair disk'. If anything gets changed click on repair disk again until you get a clear pass, restart as normal from the Apple menu.
    If you still have problems, give AppleCare a call.

  • TS2634 Iphone will not charge. the battery does not even show up. Have tried holding down both on/off and enter button at same time

    the battery does not even show up. Have tried holding down both on/off and enter button at same time
    Doesn't appear to have any life. Not that old

    I have tried several plus into the computer itself

  • Mt iPad will not allow me to update my apps. My username and password are correct and I can buy apps with no problem but when I try and update it just says "cannot open iTunes"

    My iPad will not allow me to update apps although I have no problem buying new ones. It says "cannot connect to iTunes" each time I try.

    Same problem for me, too.  It happens on my iPad, iPhone, and iMac.  Weird because I have great Internet connectivity and I can log into and view my iTunes account.  I've downloaded three new apps with no problem.  But my iPad shows 14 apps needing updates, my iPhone shows 2, and my iMac shows 1.  In all cases, clicking on "update" and entering the password results in the message, "Cannot connect to iTunes Store".  It's the same result across multiple WiFi networks, even after resetting them.
    I'll see if someone at the Genius Bar can help and then I will repost.

  • HT1414 iPad will not power up

    My iPad will not power up.  What could be the problem?  I've ruled out the AC power adapter.

    it's possible that your battery has gotten sick, or maybe the software or sensor associated with the battery/power is having issues. If it won't power up then you may need to take it to your local apple store and see what they say. just know that if your ipad is out of warranty then it may not be a free fix.

  • My ipad will not power up or restore on iTunes

    my ipad will not power up or restore on iTunes it says it is recovery mode and it is not eligeble to restore

    You may still be able to restore the iPad if it went into recovery mode on it's own. Read this.
    iPad: Unable to update or restore
    Just follow the directions carefully.

  • Iphone 4s will not power on after ios 6.1 install

    iphone 4s will not power on after ios 6.1 install. Help

    This did not help the problem. History of problems that started 3 days ago before 6.1 update:
    Problems started with the phone dropping a call I was on. Then the screen had lines across it, then screen turned solid green.
    Powered off the iphone.
    Happened again 4 hours later. Dropped call then garbed screen. Powered off then back on all seemed okay.
    Applyed 6.1 yesterday in the morning. Phoned died completely last night. Plugged in over night and it came back up this morning.
    Phone is still within  1 year warranty. Should I just have Apple replace the phone (Warranty runs out in 2 weeks)

  • TS2771 My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

    My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipad will not allow me to update software ios 5.1.1?

    my ipad will not allow me to updated software ios 5.1.1

    You do not say Why or what happens when you try...
    See Here  >  Updating to iOS 5
    http://support.apple.com/kb/HT4972

  • TS3274 My Ipad will not come on after reset. All i get is the little white apple to appear that is it. Any suggestions ?

    My Ipad will not come on after reset. All i get is the little white apple to appear that is it. Any suggestions ?

    Hi Dawg70,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Cheers,
    Judy

  • My iPad will not power off. Buttons won't work

    My iPad will not power off. Buttons won't work

    Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo Try this with ipad conected to charger. Cheers Brian

  • HT4623 My ipad will not power down anymore.  Each time I try to power down it shuts down, then powers up straight away.  I have checked my settings and cannot find anything to  help me.

    MY ipad will not power down anymore.  Each time I try to power down it shuts down then powers up again.

    See if this fixes it. Reboot and let the iPad start up, then try to power down.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • HT4061 my ipad will not power up at all, serial number from ipad is DM*****183, serial number from 10/15/2013 walmart receipt is SD*******183 I wish to send unit in for warranty service

    my ipad will not power up at all, serial number from ipad is DM*****183, serial number from 10/15/2013 walmart receipt is SD*****183 I wish to send unit in for warranty service       model # A1458    also looking for apple support phone number
    <Edited by Host>

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom
    Service Answer Center - iPad
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    iPad Support
    http://www.apple.com/support/ipad/contact/
    Message was edited by: Texas Mac Man

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