My iphone 4 won't turn on unless it is plugged into the wall. Also, my iphone won't let me turn on the wi-fi. And another problem is that it sometimes says "searching..." but it still works. And I already reseted the network setting and all settings.
Please help
Hello there, JP3199.
You've mentioned a few issues in your post so I will try to offer up some recommendations for troubleshooting each. In regards to the issue of not powering on unless plugged in the following Knowledge Base article offers some practical steps to try:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
In regard to being unable to turn on Wi-Fi, if you mean that the button is grayed out, then this article should prove useful:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
Lastly, this article should help with troubleshooting cellular network connection on your iOS device:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
-
How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.
If you are saying that the iPod asks for the password for the network and you do not know it, what may work is to turn on iCloud keychain for the iPod and iPad., Thet may sync the password from the iPad to the iPod
http://9to5mac.com/2013/10/26/how-to-setup-and-use-icloud-keychain-for-mavericks -and-ios-7/
Otherwise you will have to go into the router settings and reset the wifi password in the router -
IPhone 4 won't turn on unless it's plugged in.
My iPhone won't turn on unless it's plugged into either my speaker dock or a portable charging phone case and even then, it gets stuck on a reset loop about five times before it fully turns on. When it does turn on, it tells me to activate the phone with iTunes. But then I can't unplug it or it'll just turn off.
I've tried plugging the phone into a wall charger and my laptop, but it gets stuck on the reset loop and doesn't even turn on.
I've tried to do a restore (both normally and on DFU mode) but it always comes up with Error 2000.
I've tried to use TinyUmbrella to fix it; doesn't work.
I've tried to replace the battery - same problem exists.
Please help?Discussion of jailbroken devices is not permitted here.
By replacing the battery (either yourself or a 3rd party) you have voided all rights to support from Apple and these forums.
Good luck.
Replace the device. -
The iPod won't work unless it's plugged into the AC Adaptor...
It only works when plugged into the AC Adaptor. Otherwise it is unresponsive. The hold button is definitely not on. When I plug it into the AC adaptor, a number of things happen:
1. The battery does'nt show the charging animation. It only stays full.
2. When I plug it into the AC adaptor, the apple logo pops up and the ipod seems to be reloading info for a sec...then it goes right into the menus.
When I do have it plugged in, it works fine. All songs play clean without any skipping...even when in shuffle and repeat mode the song progression is clean.
By the way, I have a 20 Gig monochrome 4th Gen iPod. This is my 3rd replacement iPod, as the support at the apple store in SOHO, NYC simply give me replacement ones. I'm not sure if they are refurbished or not. It has'nt given me any problems thus far and I have 688 songs on it plus other files in disk mode.Yes I know it's booting up, the problem is it won't boot up unless it is plugged into the AC adaptor...
It's not asleep...otherwise it would turn on without being plugged in to the AC adaptor. It can also be reset which would yield the same booting up screen process, but again regardless of how many resets I do, it won't work unless plugged into the AC adaptor.
This is a new replacement and it was fully charged yesterday when it decided to stop working. -
I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?
Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point. -
My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.
Recurring theme with the 4s losing alerts except for the phone ringing. Most complaints seem to center on the 7.1 upgrade. The fix is dodgy, putting in a charger, playing a you tube video then pulling out the charger and wiggling it until you get the sound back. When you get the sound back, the volume buttons start to work again. Alternate solutions involve cleaning the docking port with a toothbrush, running a pick over the electrodes etc.
-
I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone
No. The warranty does not cover damage.
You can only get a replacement if you can talk Apple into selling you and out of warranty replacement.
Allan -
i have problem with my wifi in 4 S, i cant connect to any wifi itried resetting network setting and reset all setting but the result was the same, its only keeps searching for wifi and cant find any, itried to use OTHER but also didnt work.please help me???
If Join was on then your home wi-fi must be set to Non-Broadcast. If you did not set this up (maybe your provider did) then you will need to find the Network Name they used, and any password they used. The SSID is Security Set ID and to see more try http://en.wikipedia.org/wiki/SSID . Basically it is the name used to identify your router/network. A lot of times the installer will leave it set as LinkSys, or Broadcom or whatever the manufacturer set it as for default. Your best bet is to get whoever installed it to walk you through how they set it up, giving you id's and passwords so you can get in. HOWEVER, if you are not comfortable with this (if you set security wrong, etc.) you would be well ahead of the game to hire a local computer tech (networking) to get this working for you. You can also contact the vendor of your router and get help (if it is still in warranty), or at least get copies of the manuals as pdf files. Sorry I can't give you more help, I hope this gives you an idea where to go from here to find more.
-
I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up. It also says my phone has never been backed up to the computer, but ive been doing it for 2 years on it. My Ipad 2 also was getting stuck on step 2.
Hey there Ashleyehall,
Thank you for your question. It sounds like iTunes is unable to complete a backup of your iPhone. I found this article for you to help troublehsoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Symptoms
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Thank you for using Apple Support Communities.
Take care,
Sterling -
when i start typing in address bare it start to search or predict the site or texts and i unchecked it from options but it still working
i dont like it i want to cancel this optionAre you using this setting?
* Firefox (Tools) > Options > Privacy > Location Bar: When using the location bar, suggest: Nothing
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
See also:
* http://kb.mozillazine.org/Resetting_preferences -
Hi I dropped my I phone 5 at the weekend and the screen cracked but the phone still worked. I woke up the next morning to a black screen but the phone is still on ( you can still hear its on ) but just a black screen please help
Unfortunately, it doesn't look like there're any software-related fixes available.
Good luck!
There is a DIY for iPhone 3GS here, but you'll need to do some net searching to find something for iPhone 4. Also remember that this would totally void whatever you have with Apple, so....! -
My i phone 5 screen shattered yesterday, but phone still works. Is there a way I can still retrieve my contacts and photos from my other phone?
Yes, if it's an iPhone that support iCloud and the photos are in the iPhone 5 Camera Roll.
The other photos albums should be in your photos library on your computer. -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
Maybe you are looking for
-
Avoid storing shopping cart attachment in DMS server
Hi Experts, I had an issue in SRM extended classic scenario. When attaching a scanned copy of manual PR in the shopping cart stores the data in both DMS and filenet server. Due to image file the DMS server gets hanged due to this overload.. pls gui
-
My computer sees the auto duplexer on my Epson Stylus PX720WD but iworks says it is not installed. I have contacted Epson and I have the impression that they don't know how to solve this problem. Anyone got any ideas?
-
Hi, I want featch the data in jast table by using for all entries of aufk table. But just table object number have 22 characters and aufk table order number is 12 characters. in just table object number value is stroed like this '00000000or23456789
-
Child panel -how to put him at specific place in Parent panel
Hello I created program with main panel which other panels as tabs. I need to put child panel on on of the tab panels . How can i do that and obtain view of the child panel only on the right panel? I'm attach a picture to describe. Thank you for your
-
Coherence-Extend and Continuous Query performance
Hi, I am trying to evaluate the performance impact of continous queries, when using coherence extend (TCP). The idea is that desktop clients will be running continuous queries against a cluster, and other processes will be updating the data in that c