My iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first.

my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.

Try 1 step at a time and do a backup, if no joy then do the next step:
1. Switching off your anti-virus and firewall.
2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup

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