My iphone 5 is not turning on, what should i do

my phone is not turning on. I've tried charging it but its still not working

Hi there KevinKwarteng,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. 

Similar Messages

  • My Iphone 5 will not turn on, what should I do?

    Even when I try turning the Iphone on by using my charger it still doesnt work (lock button doesnt work)

    If it's a hardware issue (defective lock button), take it to an Authorized Apple Service Provider:
    Find an Apple Authorized Service Provider
    If it is a hardware problem and it is due to a defect in the unit (as opposed to damaging the unit), it should be covered by warranty.

  • My iphone 4s will not turn on what can i do

    My  new iphone 4s will not turn on, what should i do

    Has it been fully charged since you brought it out the box?  if you have fully charge it.
    Try a reset holding down the home/power button togetther for 10 to 15 secs or until you see the apple logo and then release.   Wait for phone to boot back up.

  • My iphone 5 was 26% baterry, but it's suddenly  turned off and not turn on  what should i do ?

    my iphone 5 was 26% baterry, but it's suddenly  turned off and not turn on  what should i do ?

    I bought a iphone 5 from a boy 2 months ago,and in 24 december when  my phone was on charging ,automatically stop.I don”t know why ,but there was never openly
    After that i try to solve the problem, but guess what?! the phone in the apple sistem appear stolen.But how could i use it ?I am very disappointed of Apple.It seems that it is a problem with the processor so i can trow to the trash the phone because it is usefull.
    i think you have same problem .So nothing ...
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  • My new iPhone randomly just stopped working and will not turn on what should i do?

    My new iPhone randomly just stopped working and will not turn on what should i do?

    thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

  • HT1414 my iphone will not turn on. what should i do?

    Ive tried every step provided by apple but my original iphone will not turn on. what should i do?

    Well, if you've tried "every step", then there's nothing more to do.  Bring your phone into Apple.

  • I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do?

    I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do? do I just need a new screen or what? I'm freaking out here

    Don't freak out, just get over it. It's probably done.
    What should I do if I drop my phone in the toilet?
    Apple may offer you an refurbished iPhone in exchange for yours, for about half the cost of a new one.
    I wouldn't be too specific about just how it got wet

  • My imac will not turn over, what should I do

    my imac will not turn over, what should I do

    Just FYI,
    You are not addressing Apple here.
    People here who help troubleshoot and attempt to correctly answer technical questions in these Apple Support Communities are Apple users just like yourself.
    There are two initial things you can try.
    An NVRAM reset.
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information. The logic board battery helps retain NVRAM/PRAM settings when your computer is shut down.
    IF this fails to help reboot your iMac, you could try an SMC reset.
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Check back if neither one of these solves your iMac's issues.

  • My iPhone will not turn on, what should I do?

    My iPhone will not turn on, I press the power button and the screen stays black, it's been on charge for the past hour and nothing is happening still. This has never happened and I've had my iPhone for over a year. What should I do?

    Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • Iphone 4S stopped working when fully charged and it will not turn on. what should i try?

    My brand new, fully charged, working for nearly 2 days iPhone 4S suddenly stopped working and will not turn on. I've tried recharging and it's unresponsive. What should I try to do?

    I've had a similar thing happen to my new iPhone 4S three times. It gets hot and doesn't respond to either button -- the screen remains completely off. I have to hold down both buttons for awhile until the Apple appears and then everything seems fine... until it happens again. Once it happened overnight, so I missed  my alarms. Another time, it was while I was at dinner.
    Always it happens when the iPhone is on standby with the screen off and nothing particular happening with it. The iPhone 4S is brand new, hasn't been dropped, hasn't been messed with in any way.
    Is there a way I can get a trace of what happened before I reset it? The system log (visible in "System Status" and other apps) starts with the reset, so it doesn't help here.

  • I have the iphone 3g and tried to update it to the latest version on itunes, which i found out later was not compatible with 3g and is now not turning on, what should i do?

    iphone 3g not working because of uncompatible update, what should i do?

    There is no way to update a 3G to iOS 4.3.x using approved Apple procedures (meaning using iTunes), so presumably you used a non-approved procedure to do it. You may now have an iBrick, but you can try to restore it to a supported version using iTunes and DFU mode. See: http://support.apple.com/kb/HT1808. If this fails there may still be a way, but you won't find it in this forum. You need to try some iPhone hacking sites.

  • I dropped my iphone and it wont turn on what should i do?

    I dropped my ipone 4s and it turned off. it happened before and i eventually got it working after charging it. I put the charger in and it started to turn on but the screen was green instead of black and there was a wierd dar k bit in the middle and a white line at the edge. It keeps doing that and turning off again What should I do?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iPhone 3GS is not turning on, what am I suppose to do?

    Hello, i reset my iphone, and when it is was restarted, and the Apple appeared, only appeared that was loaded and after that, not only lighted stops and now already it cannot be started, some help?

    Hi,
    Could you please answer these questions for me?
    - Is the phone charged (You never know...)
    - Have you recently dropped your phone?
    - Has your phone recently come into any conatct with water?
    Try charging it and then holding the Sleep button (The one on the top) and the home button at the same time for a few seconds and see if it does anything!
    If this doesn't work, try plugging it into your computer and see if you get any response from it, for example, if the computer reconizes the phone or not.
    We need to detirmine whether it is a fault with the display or if it is a technical problem in the phone (If you have dropped it or any water has gotten inside etc)
    Because it is an iPhone 4 I doubt you will have any warrenty on it now, so if it needs repairing I am afraid you will have to pay for it! You could either take it into apple or you could take it to a 3rd party phone repair company.
    Hope this helps =)
    Thanks
    Max

  • I dropped my ip5 in our bath tub and then i got it out and turned it off. didn't search google what to do so i waited 2 weeks for it to dry. and now its charging but not turning on. what should i do

    I dropped ip5 in bath tub with water. didn't notice it until 30 seconds. i didn't search google what to do so i waited for it to dry for 2 weeks. now i charged it. it didn't turn on but its charging

    You can take it to an Apple retailer and get a refurbished replacement for it.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My macbook is not turning on. what should I do?

    The light indicator for the battery shows, full power, and when I plug in the cord, it turns orange. But it still won't turn on. all i get is a black screen. no noise. nothing but a black screen with a battery telling me it is ready. I have a macbook, aluminum, 13" (late 2008 model)

    Take your MacBook Pro (not macbook) to an Apple store or AASP.

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