My iphone 5c get an unknown error(1).how to fix it?
my iphone 5c get an unknown error(1).how to fix it?
See this support document regarding update errors, Get help with iOS update and restore errors - Apple Support however, generally an error 1 is a hardware error, and you may have to make an appointment at the Genius Bar of the nearest Apple Store or Authorized Apple Service provider.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
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During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
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http://support.apple.com/kb/TS3694#communication
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Do this:
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This worked for me. Good luck! -
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TS3682 when i am updating my iphone 4 i am getting an unknown error
dear
when i try to retore and update my iphone 4 am getting an unknown error from this. can u pls let me know what the reason for this.http://support.apple.com/kb/TS3694#error2001
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When i try syncing my iPhone 3GS I get an unknown error 13019. Does anyone know what this means?
Tyoe "13019" into the search bar at the top of this screen by "Support" and read about it for yourself.
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Anyone else getting an unknown error 13019 when they try to sync their iphone?
Every time I try to sync my phone I get an unknown error 13019...Suggestions?
Type "13019" into the search bar at the top of this page by "Support"
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Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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Why im i getting "an unknown error has occurred" message when i sign into the app store
Im getting "an unknown error has occurred" message when i sign into the app store. I don't have a problem signing into anything else. What could the problem be?
Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.
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I'm trying to do a restore but I keep getting a unknown error 1604
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My iPhoine will not even turn on except that it shows the cable and the iTunes logoSee error 1604 here... http://support.apple.com/kb/TS3694#error1604
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So this is on your iPhone 5?
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I keep getting an unknown error 0x80090318. Itunes will not connect.
Whenever I start or plug in my Iphone for sync or updates or if I just start I tunes I get this unknown error 0x80090318 can not connect to internet. All of my other programs connect fine. My connection is wifi. I have not tried a hard wire connection yet. (That wouldn't help when I was on the road with the laptop.)
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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