My iPhone 5s won't alert me till I click the home button !

I Have had my iPhone 5s for a while and ever since I have had it I will be waiting for a txt message and as I'm waiting a while I will click the home button and then I will receive  the message and it will say however many minutes ago I really got it. but it doesnt happen Always. I have taken it to sprint and apple and they have replaced the phone manu of times and every time I have completely started the phone as new so to make sure nothing was corrupted on the phone. And since I have stsrted it as new every time I thought the problem would go away. but no still I will have a fresh phone with nothing on it except phone numbers I have manually put in there and still like I said not always but a lot of times I'm waiting for a message and I will click the home button then the phone will alert me saying I got the message how ever many minutes ago. Please help !
iPhone 5s, iOS 7.1.2

You don't just press the buttons at the same time, you have to hold them down together until you see the Apple logo. This can take 15-30 seconds. If it does not work the first time, connect the device to the charger and try again.

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