My iPhone 6 is full even though my photos are being uploaded to iCloud Photo Library. Any recent photos are no longer being uploaded.

My iPhone 6 is full. I have iCloud Photo Library enabled. Any recent photos are no longer being uploaded and are just drawing down my storage. I have "Optimize Phone Storage" enabled.

Open Activity monitor in Utilities, go to the CPU tab>All Processes, and note any process that would appear to be related to importing photos, such as iPhoto, and use Force Quit. This may only be a temporary fix, as it may start all over again when you reboot. If that happens, we need to do some more investigating.
Also, close all open Applications, then open Terminal in Utilities and copy/paste and hit return, then post the output of this command.
lsof -l +L -R -V | grep /

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I have an iPhone 4s that is no longer active on my account. I recently upgraded it after completing a 2-year contract. Is it still possible for me to have the iPhone 4s unlocked even though it is no longer active on my account?

I have an iPhone 4s that is no longer active on my account. I recently upgraded it after completing a 2-year contract. Is it still possible for me to have the iPhone 4s unlocked even though it is no longer active on my account?

Great question missmar23. You can contact our Global Support department at 1-800-711-8300 to discuss the details for your device.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

"Startup Disk is Full" even though I have 3.5 GB free

I just upgraded my RAM from 2 GB to 4 GB yesterday (2 x 2GB Kingston DDR2), and today I'm getting a message that my "startup disk is full," even though I have 3.5 GB of space on my hard drive.
I've gotten this message in the past when I only have 100 or 50 MB left on my hard drive, but 3.5 GB of space seems like a lot of room to be getting the "startup disk is full" error.
I know I'm supposed to have 10% of my hard drive free for optimal usage, but I'm wondering whether this error message is an indication that the RAM isn't working the way it's supposed to.
Also, the other thing I noticed acting funny since the RAM got installed was shutdown problems. Today I had to hold down the power button to shut down, since doing it via the finder window was not working.
Thanks in advance for any ideas and tips!
Mark

Hi Markus,
The sleepimage file is from Safe Sleep. This saves the contents of RAM to the HD each time Mac is put to sleep in case of a "mishap" so that data would be saved. As you've discovered, it can take up a bit of HD space (as much RAM as you have installed). Thus, I've disabled Safe Sleep and trashed that file. Sleep is now faster too. If you care to do this, here are my directions:
Safe Sleep: How to Disable
Safe sleep copies the content of RAM onto the HD prior to sleep, so it can cause very slow go-to-sleep performance (slow), and sometimes additional issues.
To disable Safe Sleep:
Open Terminal.
Copy and paste in the following two commands:
sudo pmset -a hibernatemode 0  
sudo nvram "use-nvramrc?"=false  
Hit return.
When Terminal is finished doing its thing, type in
Exit
hit return, and quit Terminal.
If you do decide to disable Safe Sleep, there’s also a file you can get rid of to save some space on your HD (this file can be as large as the amount of RAM you have installed, probably 2-4GB for the average Mac).
From the Finder (just click once anywhere on a bare Desktop area to make the correct menu bar appear).
Click on the Go menu and select Go to Folder.
Copy and paste or enter the following in the “Go to the Folder:” field.
/var/vm
Trash the file named “sleepimage.” (Do NOT trash the file named “swapfiles.”)
Close the windows, empty the trash, and you should have faster sleeping and a bit more free HD space.

So i cant get sir on my iphone 4..even though i downloaded ios6, so i cant get sir on my iphone 4..even though i downloaded ios6

so i cant get sir on my iphone 4..even though i downloaded ios6, so i cant get sir on my iphone 4..even though i downloaded ios6

Siri is available only on the iPhone 4s. iOS6 does not "add" Siri to an iPhone 4.

HT4550 Why does my Safari open with American version and home page with Apple iPhone 5 advert even though I have changed them in preference

Why does my Safari open with American version, and home page with Apple iPhone 5 advert even though I have changed them in preferences, it happens every time no matter how many times I change them, when I open Safari its back to the USA and Apple home page.

Try this.
Hold the shift key down and launch Safari.
Best.

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

Question
Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

Hi terrybohle1938,
Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
Hopefully this helps!

My hardrive is full even though I've deleted loads of things, how do I clean it up/ free up space?

My hard drive is full even though I've deleted loads of things, how do I go about cleaning it up/ free up space?

An obvious question... but... have you emptied the Trash and performed a Restart...
See here > Freeing Up Disc Space
what-to-do-when-your-hard-drive-is-full.html
More info here > http://www.thexlab.com/faqs/freeingspace.htm

Iphone 5 - When people call my phone they get a message saying this phone is currently unavailable, even though phone is switched on with plenty of signal. Any ideas?

Iphone 5 - When people call my phone they get a message saying this phone is currently unavailable, even though phone is switched on with plenty of signal. Any ideas?

Have you contacted your service provider to find out if there is a service interuption in your area or geographical region?

My iphone 4 died even though it had plenty of battery, and shows no sign of life until i put it on to charge where it shows the apple sign every now and then but just turns off again after a few seconds.....HELP!!!!

my iphone 4 died even though it had plenty of battery, and shows no sign of life until i put it on to charge where it shows the apple sign every now and then but just turns off again after a few seconds.....HELP!!!!

Could be a defective battery, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place.
Find an Apple Authorized Service Provider

If my iphone says my camera roll is has been backed up on icloud, can I erase my photos off my phone without losing them?

If my iphone says my camera roll is has been backed up on icloud, can I erase my photos off my phone without losing them?

I definitely wouldn't. All you can do with the backup is a full restore and that would overwrite anything you later had added to the phone (including any additional photos). If you have a computer, doing an import is a good idea: http://support.apple.com/kb/ht4083
If no computer, you could send the photos to someplace such as Google Drive, Dropbox, or other online photo storage.

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H.

Photos tells me it is connecting to Library for shared photos. It's been saying this for about ten hours. I can't stop it from searching or get it to do anything else. I can go back to my photos but I can't get Photos to find the shared items.

Photos tells me it is connecting to Library for shared photos. It's been saying this for about ten hours. I can't stop it from searching or get it to do anything else. I can go back to my photos but I can't get Photos to find the shared items.

Be sure Safari does not have the Block Pop-Up Windows preference set.
Where I work now there are several unencrypted VLANs that require authentication, and Safari promptly pops up a window for me to register every time.

Why won't my iphone 3gs charge even though it is plugged in?

Hi guys, so I've had my 3gs for nearly 2 years. A couple of weeks ago I noticed that charging it wasn't going easy. When my iphone shuts down from no battery life and I plug it in to charge, it charges enough to turn itself back on, but when it eventually turns back on it won't charge anymore? Even though it is still plugged in and switched on by the plug. So I have to take out the USB, turn off the switch to the plug, turn the switch back on, plug the USB back in and it charges again.
BUT, recently not even that does it. I've tried different plug sockets, i've rebooted it. I've tried leaving the USB cable in and just turning on and off the plug switch.
So at the moment it's just going through a circle of running out of battery, charging and turning itself back on, having 4% battery and dying again and repeating.
So I googled my problem and didn't really find a solution. I mean the plug and USB cable are fine. Clearly it charges fine because it charges enough to turn itself back on when it's shut down.
I found out that when the iphone is plugged in but turned off it still charges so I tried this when it started itself up again, and it charges!!
But why won't it charge when the phone is on and plugged in??

Hi waplington123,
If your iPhone will not start up unless connected to power, you may want to troubleshoot using the steps in this article -
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically -
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using Apple Support Communities.
Best,
Brett L

HELP. iPod space = full, even though it's not.

Hey. Yesterday my iPod Nano 4 GB (not really, it's only 3,62 GB) turned weird, so I clicked on Reset and I thought that it would be all normal again. ..No. First of all, 1/2 of my music disappeared (on my iPod) so I added all the missing music again. Now it says that 1,6 GB = music, and 2,1 GB = other stuff. I've only got the three basic games, and i've got no podcasts/movies or anything. I don't know what's the problem because I can't seem to find an answer here in the forums. It also says that I haven't got enough space. I'm apparently missing 0,06 GB..
The second problem is that I added some new music but somehow, it won't show up in my iPod, even though it shows up in iTunes. This is really irritating. :/
I got my iPod Nano on December 24th '08 (maybe '07, i'm not sure), in case anybody wonders.
Thanks in advance.

I had a similar issue with a 180 or 160 GB (or whatever the largest memory config was, I got rid of it so I forget) iPod. Turns out the drive went bad and as soon as it reached the 1/2 way point it would say "Memory Full" or give me some other error and crash. Worked for months after that as long as I was careful to not sync to fill more than 1/2 the drive.
You may still have all your music on there but it may be curropted and unreadable so it's taking up space but the software can't address it or delete/sync to it, etc.
Try a complete system reset first. If that fails you may have a failing unit.

My iPhone 6 is full even though my photos are being uploaded to iCloud Photo Library. Any recent photos are no longer being uploaded.

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