My iphone has locked up displaying a received text message and also a radio station app. I can't get it to restart by pushing and holding the on/off button. Any suggestions to try?
My iphone has locked up displaying a received text message and an app playing a radio station. I can't restart the phone by holding down the on/off button. Any suggestions to try?
Hold the home button and the Sleep/Wake button ignoring the slide to power off message until the phone turns off then you can repower it by pressing and holding the sleep/wake button for a few seconds until the apple logo appears.
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I have to reenter my Wifi password every time I restart my Ipod touch. It used to retain the password but now it drops out when I turn the Ipod off. Any suggestions?
Try:
ipod touch wont remember wifi password: Apple Support Communities
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
My ipod has a black screen. I have tried to hold the sleep/off button and menu button at the same time with no luck. I connected to my computer and tried restore on itunes - still with a black screen a voice said "screen locked' code 542
Is the iPad charged? Plug it in with the charger/wall outlet for half an hour and try again to reboot by holding both the power and home buttons until the apple logo appears.
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I can't get new versions of itunes to install on my windows computer. Any Suggestions? Every time I try, it downloads OK but when it proceeds to the install, I keep getting the same error message about a program in the installer not finishing as expected. It quits the install and that's that. Very frustrating.
I keep getting the same error message about a program in the installer not finishing as expected.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
HT201322 Can't get this to work on iPad A1395 with iOS 6.1.2 - any suggestions?
Can't get this to work on iPad A1395 with iOS 6.1.2 - any suggestions?
If you mean hiding or unhiding apps, the article is incorrect since iOS 6 and the accompanying iTunes Store redesign were released. You can at this time only hide and unhide apps through iTunes on your computere.
Regards. -
So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??
You should have been syncing your contacts to your computer regularly. Just sync them back ot the iphone from your computer.
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Dear all, please hel!!
I sync my iphone ios 4 to another iphone ios5, sync was completed but after a few secs, the iphone with the IOS 5 firmware will auto restart and freezes at the home screen which I can't unlock. It will then freeze for a few secs before repeating the restart phase again and again and again.
To solve this issue, I have to hold the "home" + "off" button to restart the phone. Afterwhich, it will restart the phone. However, although my stuff are still on the phone, all my sms are gone.
Can someone please assist urgently.
My data was transferred from another iphone 3GS which is running an IOS 4.0.1 to another 3GS running ios 5.0.1
Is there a serious compatibility issue with both firmware?
Please help.
Thanks!Can't I just set up Exchange as one of my calendars in ical?
Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
What is the best work around for this?
None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great. -
I have tried to send a text message to one of my contacts but it is never received and I am told they have sent me texts that I have never received. We both have the correct tel numbers in the contact info. The message shows as sent in green. Any ideas why or how to fix this. I already have the most up to date iOS in the phone (iPhone 5).
Contact your carrier. SMS messaging is completely reliant on the carrier.
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My iPod is loched up. I downloaded a new update and now it will not restore.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I purchased a complete album - yet only 8 of the 11 songs will play. Tried all solutions recommended by Apple and nothing works. Any suggestions
If only three songs on the album are throwing that message at you, that suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Iphone 3 doesn't send or receive text Imessage waiting for activation
my iphone 3 doesn;t send or receive text messages under settings, Imessage is waiting for activation. I have downloaded Itunes again but still doesnt work
Do you have iMessage on? I couldn't send iMessages and still don't know how to fix it. I switched it off and the phone started sending plain "green" SMS.
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The home button on my 4th gen iPod touch doesn't work. If i'm luck and i'm pressing hard enough it goes to the home screen. Any suggestions?
Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ -
I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
Why am I having trouble sending/receiving text messages to a blackberry phone?
what can I do to enable my iphone 4 will not send or receive text messages from non-iphone users.
It sounds as if you don't have SMS enabled on your account. Contact your carrier. They should be able to add that.
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My earphones will no longer work with my macbook air and the headphone jack is no longer an option for output on the sound menu. Any suggestions?
Try deleting the account from Mail and then add it.
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