My iphone screen has frozen what should i do

i have a problem when trying to down load itunes the screen has frozen and will not change

Hard Reset (Home Button and Sleep/Wake simultaneously for 10-15 seconds).
If you're trying to download music on the phone check purchase history on iTunes before re-downloading because you dont wanna be double charged.

Similar Messages

  • My iphone 4s screen has frozen what should i do

    MY IPHONE HAS FROZEN PLEASE HELP

    Hello emma1701,
    I'd recommend following through the iPhone Troubleshooting Assistant we have for unresponsive iPhones.
    Frozen or unresponsive iPhone
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Allen

  • I have tried to update the software on my ipad 2, 16GB,  through itunes, but the update has not been completed and has frozen, what should I do?

    I have tried to update the software on my ipad 2, 16GB,  through itunes, but the update has not been completed and has frozen, what should I do?

    Hey there alaili55,
    Welcome to Apple Support Communities.
    It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
    Resolve iOS update and restore errors in iTunes - Apple Support
    Cheers,
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  • My iphone screen isnt working what should i do?

    my iphone screen isnt working what should i do?

    If you have AppleCare+ you can use one of your accidental damage claims to get it replaced.  Otherwise, pay the out of warranty replacement fee and get one that is not broken.

  • My email screen has frozen what to do to fix

    Hi can anyone help me please? My email screen has frozen so can't move the page up or down to read content. Can't access any other emails from the open page however I can go to notifications at top of page to open a new email but then same thing...screen frozen and I can't scroll up or down. Help!

    Try closing the Mail app via the multitasking bar and see if it works when you re-open the app :
    iOS 6 and below : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    iOS 7 : doubleclick the home button to open the bar, then swipe or drag up the Mail app from there and off the top of the screen
    If that doesn't fix it then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My Iphone 4s has frozen what can I do?

    My iphone 4s has frozen. What can I do?

    A reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • My I-Phone 4s has frozen, what should I do?

    I was changing sites, and the screen has frozen... I tried attaching it to I-Tunes but it will not budge, even after I hit it with the palm of my hand....

    Don't Hit it...
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    See Here for
    Frozen or unresponsive iPhone

  • My iphone screen has frozen ... wat should i do??

    i am using an iphone 4 .. all of a sudden my screens frozen ... cant switch it off  ....what should i do ??

    Press the Home button at bottom of screen and the Sleep/Wake button on top of the device and hold both for 10 seconds until Apple logo appears.

  • I recently connected my iPhone 3GS to my computer, for the new update 3.4.5, but it didn't load at all, not even after 3 hours.. so i tried to disconnect to phone, but the loading meter is still there, like it has frozen, what should I do ?

    I recently connected my iPhone 3GS to my computer, for the new update 3.4.5, but i didn't load at all. Not even after 3 hours..
    so i tried to disconnect the phone, but the loading meter is still there like it's frozen can't push any button or anything at all.. what should i do?

    Restart your iPhone by holding down the on/off and home buttons until your see the Apple logo.

  • HT4539 I havent finsihed download photos from my iphone to my computer yet, but now itues asked me to resore the iphone, and it has frozen. what should I do?

    I tried to down load photos to my computer, but accedently click update setting as well. Now the phone is frosen and the computer shows that I have to restore the phone, in this case I will loss all the photos. right? what should I do?

    Colette65 wrote:
    I've asked this question previously.  When I plug my iphone in to my computer it doesn't bring up autoplay and doesn't appear in File Manager so I can't manually navigate to it.  iTunes tells me it's timed out trying to connect to my iphone.  I THINK it may be to do with the fact my iphone is connected to my work email and they impose restrictions on my security settings?  I've tried the suggestion below but it didn't help so if anyone can suggest anything else I'd be very grateful:
    'iOS: Import personal photos and videos from iOS devices to your computer
    If auto play doesn't work on your computer then either fix it, or just manually navigate out to your iphone on the hard drive.
    If you don't know how to do the above steps use google.'
    So why don't you ask your IT person at your work place if that is the issue or not.
    I want to upload photos from my iphone to my computer but when I plug it in the computer opens iTunes but NOT the dialogue box to transfer photos.  I THINK it may have something to do with security settings imposed by my work email server?

  • Touch screen has frozen, what can I do?

    Hi everything has been fine with my phone all day then when I tried to reply to a txt it had frozen on the lock screen. The touch screen isn't working and not letting me swipe to unlock or turn phone off. Any ideas what I can do to fix this?

    Try resetting your phone: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • IPhone screen has blotches what is it?

    I recently tried cleaning my iPhone with a little bit of water just on the screen. However, apparently a tiny bit leaked to the side and when I turned it on, the screen flickered. I immediately turned it off, used compressed air to blow out excess water, wiped it down, unscrewed the phone, separated it in half, and put it in a bag of rice for a day. Then I added in a silica gel packet for about 4 hours. When I put it back together and started it, it worked but the screen looked like:
    So is that like water between the lcd and digitizer or some faulty connector. Im leaning towards liquid between the two pieces cause if it was a faulty connector, i doubt only a square corner of the screen would be messed up. Any help would be appreciated. Thanks

    mapmap1 wrote:
    that's the location services icon. like if you go on google maps or something and it pinpoints your location that icon will appear. it will go away in time.
    Unless the developer is using the location backgrounding, which you will then have to kill the app from the multitasking bar. Hopefully most devs will note this in their app description. Trapster (free) is a good example.

  • My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?

    My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?

    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
    The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. I would give it some time and try again later

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • My iphone screen has totally frozen and i cannot even turn it on or off  the screen is fixed including the time and i cannot receive calls or texts.

    Hi. My iphone screen has totally frozen I went to slide across to use my phone and the arrow is stuck to the right and the screen is fixed. The time is frozen I have tried turning the power off but i can't even do this. I cannot receive calls or texts. Please help!!!

    Follow http://support.apple.com/kb/TS3281

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