My iPhone screen is frozen on white light (then goes to black). I tried to reset with no luck. The phone will ring but can't pick up a call.

My iPhone screen shows only a white light when on, then goes to black.
I tried to reset, with no success, and I
synced to computer again, with no luck either.

Try to set it up as new device, explained here:
How to back up your data and set up as a new device
First without using the backup, in case it contains corrupt data.
If it works after that, use the backup to restore from.

Similar Messages

HT4061 I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank i canot answer.

I cannot access my device. The screen is blank however it has power. The phone will ring but since the screen is blank I cannot answer. It seems to be dead but has power?

When restoring to factory defaults/new iPod fails to resolve a problem that indicates a hardware problem an an appointent at the Genus Bar of an Apple store is in order.
Check your warranty coverage here:
Apple - Support - Check Your Service and Support Coverage

TS3694 i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me

i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me

Sorry, downgrading the iOS is not supported by Apple, thus there is no official way to do so. Your phone was re-locked to the carrier it was originally locked to because you hacked it to unlock it. Apple's servers detected such & re-locked your phone. You need to contact the carrier your phone is locked to if you want to get it officially unlocked.

I tried updating my iphone 4 to ios 5.01 and then chnged my mind and tried to turn it off halfway the updating process.. now i can't turn it on... PLEASE HELP! :(

i tried updating my iphone 4 to ios 5.01 and then chnged my mind and tried to turn it off halfway the updating process.. now i can't turn it on... PLEASE HELP!

Hi jonnarink,
Try this:
http://support.apple.com/kb/ht1808
In short:
1) Make sure the iPhone is not connected to USB and, if it is on, turn it off by holding the power button and the home button together(takes about 6 seconds)
2) Once it's completely off, hold down the home button
3) While holding home, connect the USB cable and keep holding home until iTunes recognises the iPhone
It will force the iPhone into recovery mode, then you can connect to iTunes and restore your backup. Bear in mind that it will likely need to be updated to 5.0.1 anyway.
:edit:
Sorry, just saw Ralph Landry1's post above mine(typed mine a while ago, only posted now!) with the same link

My ipod screen just turned blank white randomly and now it won't turn off/reset or connect to the computer... need help

my screen just turned blank white randomly and now it won't turn off/reset or connect to a computer or really do anything... need help.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Some other users have had the same problem

HT1414 Suddenly my iphone 3GS scrren went dark. Seems like the backlight is out? Tried to reset with no luck??

Suddenly my iphone 3GS screen went dark. Seems like the backlight isn't working. I tried to reset it, with no luck. Any other suggestions? The phone was working just prior to this...

I Plugged it into computer and hit the reset buttons and Now I have a screen! Thanks so much

I deleted my iphone with icloud because the phone was lost but it been 16 hours and the phone still without response what can i do

Yesteday i lost my iphone and i delete it withfind my iphone this morning my iphone was return but is been 16 hours and the phone still deleting itself with only the circle on the front i tried a hard reset but dont work and the imac dont even recognize the phone. WHAT OPTIONS I HAVE?

I have read a number of threads with the rotating circle in the middle of the screen. Some have been able to Reset by holding down the Sleep Button and the Home Button until the Apple Logo shows up and then wait for a lock screen. This had to be done several times in some cases. Others suggest letting the battery totally run down and then charge for at least one half hour. Then do a Reset again.

Please can you help. I have an iPhone 4 which up until a month ago was working fine. Now all of a sudden I can't make calls on it. The phone will ring both ends but will not connect to each other. The speaker button is highlighted with no sound.

I can't really remember what I wrote in the heading but I am desperate for help. I have basically got a very expensive iPod. Calls will connect so the call ticker will go round but there isno sound from either side. Also the speakerphone button will be constantly pressed but still no sound. I have restored it many times, sent it back to apple but they could find no fault. I have done everything but with no joy. I just want to make phone calls!!!

Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)

My phone has frozen on a zoom position I have tried resetting and restoring the phone will restore but by putting my back up files on goes back to zoom on the screen

My phone has stuck on a zoom position meaning I cannot use any of the functions. I have tried resetting but the problem reoccurs. I tried restore but although it would go back to normal as soon as I put on the back up files it goes back to the problem.
How can I get into the settings?

Double Tap the Screen with 3 Fingers...
Then go to Settings > General > Accessibility and make sure Zoom is turned Off.

How do I get the iPod on my iPhone for to allow AirPlay with my bluetooth in my car? The phone will connect but not the iPod in AirPlay.

I am able to connect my iPhone 4 phone to receive and make calls but unable to connect the iPod to Bluetooth using AirPlay. The symbol came up once, I changed it to speakers and the option never appeared again.

"unable to connect the iPod to Bluetooth using AirPlay."
That is correct as this is not what airplay does at all. Airplay works only with airplay enabled device vis WI-FI ( Apple TV, airport express)
"With AirPlay, you can wirelessly stream videos, music, and photos from your iPhone, iPad, or iPod touch to Apple TV (2nd generation) and stream music to AirPlay speakers or receivers, including AirPort Express."
Using AirPlay

My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines . No connect to itunes , OnOff button & home button DOESN`T WORK? -

My IPod touch 4g screen is FROZEN turned white , with green , white & yellow lines .
No connect to itunes , OnOff button & home button DOESN`T WORK? -
While installing an update for my IPod touch 4g ( that I`ve had for around over a year )
and turned it off while it was " updating " . I turned it on a while after ,
and it was on the apple symbol and then suddenly went to the white screen with the green ,
white and yellow lines from top to bottom . I`ve waited around 2 and a half hours for it to go back .
I`ve tried to connect it to itunes , but won`t connect nor effect the ipod screen .
I`ve also tried the on and off button held and holding the home button as well .
Nothing is working and I`m begging to worry . it's my baby sister's ipod and she's crying already she doesn't know
what to do....

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Iphone screen is frozen

My iphone screen is frozen and so is the switch off button on top

See if you can reset it: hold the on/off and home buttons until you see the Apple logo (ignoring the off slider that appears first). If that fails, try to work through these troubleshooting steps: http://www.apple.com/support/iphone/assistant/phone/. If your phone still won't respond, you will probably have to try to put it in recovery mode and restore it, as described here: http://support.apple.com/kb/ht1808.

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

Make an appointment at the genius bar and get the phone replaced.

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

How can I unlock my iphone??? on the screen I only have the apple logo and a thing that looks like if the phone is working but no advance

how can I unlock my iphone??? on the screen I only have the apple logo and a thing that looks like if the phone is working but no advance

Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

My iPhone screen is frozen on white light (then goes to black). I tried to reset with no luck. The phone will ring but can't pick up a call.

Similar Messages

Maybe you are looking for