My iPod has a image of the usb conector from ipod and there is an arrow pointing to the iTunes symbol, when I connect it to my computer it says it needs to restore, but I don't want to lose all the apps I bought and fotos, etc. What do I have to do?
My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)
I found the solution! thanks!
Similar Messages
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I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????
No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up. -
I want to delete my Verizon email account but I don't want to lose all of the messages I saved over the years into various mailboxes that I created "On My Mac" in Apple Mail. Will they be erased / deleted when I delete the account?
Yes, it's a POP account. I kinda thought that the old messages would be safe in mailboxes "On My Mac," but since it's an irrevocable choice, I was reluctant to pull the trigger. However, the suggestion above from keg55 relieves my concerns on that score; I'll make a backup copy before I delete the account just to be on the safe side.
Thanks very much to both WZZZ and keg55, I really appreciate it! -
My iPod touch is off and wont turn on because it has the itunes logo and a usb pointing to it, so when i looked it up online, it says i have to restore it but i don't want to because i don't want to lose all my pictures. What can I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my i pad is showing connect to i tunes picture when i connect to i tunes it tells me i need to restore to factory settings, but when i do it keeps coming up with error code!! which is a different one each time can anyone offer some advise to solve this frustrating problem.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
Computer crashed. Need to transfer music from IPOD to new computer. All support found requires transfer from old computer. Not possible. Can I transfer music from IPOD to new computer. Don't want to lose the music I've got.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
My boyfriend's laptop died yesterday and I was hoping to be able to back up all of his data (photos, contacts, so forth) from his iPhone 4 onto my mac, but I don't know how to do it without completely erasing all of his data? Is it possible? If so, how can I do it?
Any help is appreciated!!
ThanksJust an FYI, your purchases from iTunes are associated to your Apple ID. So Apps, Music, Videos, etc, that were purchased on the App Store/iTunes are freely available to him when using his Apple ID even after restoring (ie: by going to the Purchased tab in iTunes, etc). You can sync his contacts and photos to iCloud (or other free services).
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Is there anything I can do NOT to lose my apps and info?
This is the last straw! If I lose my apps I say bye bye to Apple!This is why it said on your phone, before it started to update to ensure you have backed up. There is no way arround the restore. This issue normall comes from the iPhione loosing charge during update or the update being corrupted during the download. The software your iPhone is having right now is inoperable and needsto be reinstalled. You'll be able to redownload all your Apps for free again, should they still be available in the appstore. But all the rest of your data must be on your Computer or iCloud, or you to load them onto your phone again.
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The computer I use for Itunes (my laptop) only has XP so I can't use ICloud:(
I have a desktop that operates using with Vista.
I downloaded 10.5 and sought to sync my two iphones and two ipads with the desktop in order to use ICloud. However I got warning messages that if I synced with this computer that had none of my extensive library of apps, music, podcasts, etc. would be on it, I would lose it all.
I did authorize the computer. I knew enough to do that but am terrified that I will lose everything that I have accumulated and still won't be able to use ICloud.
Isn't there a way to do this? Shift my library FROM my devices to the desktop?
ThanksThis is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
I want to know how to remove other computers from i tunes that are no longer working.
Hello DJSmithLaner,
Thank you for the question. It sounds like you have authorized five computers, but you no longer have access to all five computers.
You can deauthorize all the computers associated with your Apple ID and then authorize the computers you still use.
Use these steps to deauthorize all computers associated with your Apple ID:
Deauthorize all computers
After you authorize two computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once a year. You should deauthorize all your computers in these cases:
If a computer doesn't work anymore
If you don't have one of your computers
If you used 5 authorizations and want to authorize a new computer
To deauthorize all your computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
Open iTunes and click iTunes Store.
Click Sign In and enter your Apple ID.
Click your Apple ID and select Account.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than two authorized computers.
Once you have deauthorized all the computers, use these steps to authorize the computers you have access to:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
You can find those steps and more information at the following link:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Best,
Sheila M. -
hi.
can anyone please help me.
i tried to upgrade my iphone 4S software. but it wont open anymore unless i restore its settings.
however, if i restore it, i will lose my media files.
what do i do? Thanks.
MutyaIf the media and other important files were truly important, why were they not backed up for safe keeping prior to the restore?
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How can I access the information on time capsule? Im sorry about asking, but I never tried before.
Your new MB will create a new backup sparsebundle.. the old one will not be touch.
You can restore just the files and directories you want by doing a manual type restore.
http://pondini.org/TM/15.html
There is also info in the faq about restoring to a different Mac. -
I plugged in my iphone to sync, and then got the picture of cable and saying have to log in to itunes and now its asking me to restore
I do not want to restore as I have not backed up my pics contacts etc and I did not sign up to cloud
PLEASE HELP!!!!
Is there any way to just go back to the slide regular and omit this stage to restore
there must be something you can do so I dont loose everything on my phone
thank you,
Barbara AnneIs the phone working if it is not connected to the computer? I would imagine it is not. If the same screen is being displayed, the only option you have is to restore. If you did not backkup the data prior to this, then you will not be able to recover it. At this point, the data is already gone.
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I'm wondering how I can update my iPhone after having updated my computer to Lion. Suddenly, I can't get proper software updates to my phone. It didn't help matters that I changed my email shortly thereafter, and one of these issues is making me somewhat unrecognizable to Apple, or my phone to my computer. Something's wrong. When I went to Apple for help, they asked me to put my Serial # in, and then it told me that there was a problem with that, too! ***? Anyone have this problem?
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
When I plugged my iPod into my macbook, a window for an iPod Touch software update popped up, so I clicked update, then it said that my iPod was over capacity or something similar to that, so basically I didn't have enough room for the update, which I thought was fine. So then once I unplugged my iPod, I was unable to use it. The screen was telling me to connect to iTunes (how it does when you first purchase an iPod, and turn it on for the first time.) So, I then connected it to iTunes and it told me I had to restore my iPod, it gave me no option other than to click "restore" But I don't want to lose everything that's on my iPod...but now I can't use it because the screen is still telling me to connect to itunes. How do I get out of restoring it?
If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/
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