My iPod has wifi, but won't connect to internet(facebook, Tumblr, Wiki, ect). What do I do? Also, I have reset my router and nothing happened.

I've had a problem last night by trying to look at art, all that happened was it said Safri couldn't open because it's not connected. I start unplugging my router and such and my Mother's Iphone internet works, but /my/ ipod won't work.
Can someone help?

Have you tried the steps in this knowledgebase article?
http://support.apple.com/kb/TS1398

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IPhone 4 connected to work's wifi, but won't connect to Internet

Hi there
We have multiple iPhones and an iPad at work, and I'm having a **** of a problem betting them to use the work's wifi connection. We have a Netgear DG834G Wireless Router, which is a 108g spec wireless. The wired network uses static IP addresses (for all the macs and PCs we have here), but the wireless appears to use DHPC (as the devices are allotted an IP address beginning with 169) and WPK-PSK security. The settings on the server suggest that the DHCP addresses are supplied by the ISP. The MAC addresses of the iPhones and iPad have been added to the router's 'allowed' list. The iPhones and iPad work fine on other wireless networks, suggesting an issue with either static IP systems, or WPK-PSK security.
All the devices 'see' the wireless network, and appear to connect to it fine, but when I look at the displayed network icon, it is still using GPRS and not Wifi (we work out in the back of beyond, so no 3G).
Any ideas?

Hi Laurence
Thanks for your help. The info that the IP address starting 169 were self assigned led me to re-look at the setting on the router. The DCHP wasn't set up properly, an now everything works as it should. Thanks!

I am still getting redirected to various web sites when using Safari. My PC is not affected but my I phone and I pad are. I have reset my router and changed my admin name and password. I am still being redirected.

I am still getting redirected to various web sites when using Safari. My PC is not affected but my I phone and I pad are. I have reset my router and changed my admin name and password. I am still being redirected.

Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect.

Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario

My Ipad is connected to wifi but won't update any apps, Facebook etc

My Ipad is connected to wifi but won't update. Can't update apps, and even Facebook will not update (Newsfeed). Can anyone tell me how to fix this? Thanks.

Hello mjb32,
We've an article which provides information and troubleshooting steps that can help get your WiFi connection working.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Allen

My iMac can discover WiFi but won't connect how do i fix this?

My iMac will discover WiFi connections, i type in the right password but it wont connect how do i fix this?

A lot of older iMacs only support the original Airport, and not Airport Extreme. PowerPC (PPC) iMacs that have extreme are limited to 802.11g, and can't do 802.11n. Those with the original airport only support 802.11b, and the insecure WPA/TKIP or WEP encryption, and are better served via ethernet to a WiFi ethernet bridge.
The airport card typically is not built-in. Verify with http://www.everymac.com/ what the status of your iMac was, and/or see this article:
http://support.apple.com/kb/HT2256
Intel iMacs that are Core2Duo can be upgraded to 802.11n with the 802.11n enabler. You'll have to contact the Apple Store online nearest you to determine if you can still download it, as it is not on their website.
To determine if you already have it, see this tip:
http://www.engadget.com/2007/01/30/apple-busts-out-1-99-802-11n-enabler/

HT4528 My iphone 4s is connected to my wifi but will not connect to internet

My Iphone 4S is connected to my wifi but will not connect to the internet. Does anyone know how to fix this?

Try going to settings>general>reset>reset network settings. Once you've reset your network settings you will need to be able to plug in your wifi/router password to your wifi appliance. (password to wifi router)
Good luck.

Ipod touch 4th generation won't connect to internet or itunes- although the internet connection shows it is connected. Our pc and our other itouch's are connecting just fine. please help!!

I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
before you answer I have tried restore.

Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Airport used to work fine, but won't connect to internet now

Hello. I bought my Macbook pro about two weeks ago and never had problems with my internet connection. I moved last week to another city, and had my wi-fi installed today. My brother has a Powerbook G4 and it worked fine with the new connection, but my Mac won't; it won't connect automatically when I turn the computer on and when I click on "open network preferences", nothing happens. I already got connected by clicking on Network Diagnostic in Safari, but i'd like to do so without going through all that everytime I need to get on the internet.
Can anybody help me to fix this problem? I'd really appreciate that. Thanks in advance.

Tell us about your network. How are you connected to the internet? Cable modem, DSL?... Is there a router involved? Which one is it? System Preferences>Network>Show:Airport>TCP/IP are you getting an IP address?

Connected to WiFi but can't connect to internet

Hi all,
My iPod touch is connected to my secure home wifi network, the wifi icon is displayed with 4 bars, and I can use some wireless apps like Remote for itunes. I can connect to the internet on my laptop, but not my iPod. When I try to use safari/itunes/app store I'm told the device is not connected to the internet. Up to today everything had been working fine, and I haven't changed any settings. MAC filtering on the router is not enabled, I've tried turning wifi off and on again on the ipod, resetting all settings and turning the ipod on and off again but still no connection.
Any help would be much appreciated!

Reset the router, did the trick. Had the wrong IP address ie. 169.xx... rather than 192.xx.. Resetting the wireless router remedied this.

Macbook will connect to wifi but will not connect to internet

Lately I've been experiencing an issue with my internet, my computer will connect to wifi, but the internet will not work. I have tried multiple wifi networks, and sometimes the internet works but it is slow, or sometimes it won't work at all. For whatever reason apple.com is the only one working at the moment.. how convienent.. I have rebooted my laptop, the router and my operating system is up to date. Please help!! I'm a college student and internet is crucial for one of my classes!

Check proxies ...
Open System Preferences > Network > Advanced > Proxies
Deselect any checked boxes on the left then click OK.
Relaunch your browser to test.
And make sure the firewall is off. System Preferences > Securty & Privacy > Firewall
If it's on, you may need to click the lock icon to turn if off. You may be prompted for your admin password.
Message edited by: CS

(refurbished) iPod touch 3rd gen won't connect to internet?? Help.

I ordered this iPod factory refurbished from Apple a week and a half ago. The wireless is working fine, I've been using it on my laptop all day and there's no password on it. My iPod says it's connected to the network in the settings and it's got the little wireless signal symbol on the top of the screen, and it's got perfect signal. But when I try to access any app that uses the internet or safari, it says I'm not connected. I've restored it to factory settings and that didn't work, and I've tried multiple times forgetting the network and reconnecting. Nothing's working. My nearest apple store is a ridiculous drive.

I'm not sure what type of router you are connecting to but chances are it isn't an Apple Airport Express.
Anyway, the connection details are telling you that your router is not supplying you with an IP address, subnet mask, or DNS IP address. We need to know a bit more about your setup to make a completely accurate set of suggestions, but I'll give you some general hints on how to get this working.
1. Reboot your router (just unplug the power cord)
2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
3. When your touch restarts, tap Settings > WiFi > Other and re-enter your network name, security settings, and network password.
If you appear to be connected, tap Settings > WiFi > and the little blue > next to your network name. If everything is OK, you will have an IP address other than the 169.x.x.x address you had, a full subnet mask address, the router IP address, and the DNS address.
If you still have the 169.x.x.x address - possible reasons are:
1. You are using WEP. Apple devices are picky about how WEP is implemented. Try using the WEP key value in place of the network password. Better still, change your encryption to WPA2-psk and pick a good 8 character or more password.
2. Your router is really old or the firmware is way out of date. Go the makers website and download the latest firmware for the router and install it.

Connected to wireless network in home, but won't connect to internet....

I have a Linksys WRT54GS wireless router. We have (1)PC hardwired to the router with (1) laptop PC & (1) iBook G4 connected wirelessly. All was working fine.
Wife opens iBook in the morning and it won't connect to the internet. Airport bars are full and says it's connected to my network, but that we are not connected to the internet. It won't even connect if it's hardwired directly to the router. I've tried reconfiguring, resetting, etc. and nothing works. But the PC's are working fine.
I admit that this is my first iBook so be gentle with the comments and my limited knowledge.
Thank you in advanced for the help!
iBook G4 Mac OS X (10.4.8)

same problem - the ibook was connected and doing just fine wirelessly to the actiontec router - had been for months - then I accepted the recent updates (using the wireless connection which was working flawlessly) and immediately upon rebooting afterwards - bam - no more wireless connection.
airport shows 5 bars strong connection and name of network is still checked in the list - but nothing will actually connect.
the pcs in the house are still connecting just fine wirelessly so the problem is not the router.
the ibook will connect using ethernet cord (that is how I am typing this now) but cannot get a wireless connection going.
somebody - PLEASE - what is the secret to fixing this?

MacBook Air connects to WiFi but can't connect to internet for about 5 minutes

I have a MacBook Air running Yosemite and whenever I wake it from sleep or turn it on it says it's connected to wifi, but it's usually about 5 minutes before anything will load.
• Happens on multiple wifi networks
• and doesn't happen to other devices on those networks
• Been going on for ages (since Mavericks)
• Diagnostics says nothing's wrong
• Still happens on other users and in safe mode.
Does this happen to anyone else / does anybody know a way around it?

Hi jamang1999,
For that specific issues where you are connected to the internet after waking your MacBook Air up from sleep and it is not connecting to the internet, then take a look at the article below to troubleshoot the issue further. There is a section called Symptom: After restarting or waking from sleep, my computer might not connect to the Internet and go through those troubleshooting steps to see if it continues afterwards. I know that the troubleshooting is for OS X lion and previous version of OS X but the troubleshooting is still relevant. If it does not work and are still experiencing issues, then you may need to contact Apple for additional support.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
https://support.apple.com/en-us/HT202222
Take it easy,
-Norm G.

Iphone 5c is connected to Wifi but will not connect to internet

Have had my Iphone for a year now and have never had this issue before. The device shows I am connected to the wifi but tells me it cannot connect
to the internet. Any ideas?

I know having wifi connection is important to your data usage amlaco. I'm sorry you're not able to use the internet . Have you tried to disable your wifi connection and renable it? Are you connected to your home wifi? Have you contacted your internet provider that is connected to your wifi?
Kinquana_VZW
Follow us on Twitte @vzwsupport

My iPod has wifi, but won't connect to internet(facebook, Tumblr, Wiki, ect). What do I do? Also, I have reset my router and nothing happened.

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