My ipod is disabled and will not let me turn it off, what can i do?

I forgot my passcode on an old ipod. it is now in disabled mode. It tells me to connect to itunes, but itunes wants the password I don't have. I tried to turn it off so I could restore it to its original factory settings but it will not turn off. Help please!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • Ipod is disabled and will not respond

    My Ipod in Disabled and will not respond

    http://support.apple.com/kb/ht1212
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • HT1923 I have an IPad that has the apple displayed and it does not show in ITunes.  It will not let me turn it off.  What do I do?

    I have an IPad that is displaying the Apple with the bar under it.  It will not let me turn it off and it does not show up in iTunes so I can't do a Restore.  Can I do a Hard Reset?

    You need to subscribe to iTunes Match to store your music on iCloud:
    http://www.apple.com/itunes/itunes-match/
    To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
    Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

  • Norton says flash player 11 is not safe and will not let me download it. What do you say?

    Norton says flash player 11 is not safe and will not let me download it. What do you say?

    Norton is notorious for false positives.  Update your virus definitions, and make sure you only download updates from the adobe.com website.
    Alternate download: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

  • My location services appears to be locked. They are in light grey and will not let me turn them on and off. New app requiring GPS i can't use due to this. How can i reset or fix?

    My location services appears to be locked. They are in light grey and will not let me turn them on and off. New app requiring GPS i can't use due to this. How can i reset or fix?

    Double check your restrictions for location service.
    settings - genral - restricitons.

  • My i phone is stuck and will not let me turn on or off or get to regular screen

    My phone is stuck.  It will not let me turn on or off will not go back to regular screen

    Apparently you already fixed it in under a minute.  Congrats.

  • My ipod touch is disabled and will not go into disk mode so i can restore i

    my ipod touch is disabled and it will not go into disk mode so i can restore it help please and thanks

    - Try using this program to place the iPod in recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Try DFU mode instead.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • IWork 09 keynote demo will not let me tun it off, what should I do?

    I was checking out iWork 06, but my thirty day trial had expired. I skipped 08 and went right to 09 since all three are on my computer, not the paid version, just the come on part. I opened the keynote folder from inside the iWork 09 folder which I found in Applications along with 06 and 08 version. When the demo opens up it goes right to full screen, not just any old full screen, the cursor can not shrink the screen or effect the screen in any way except click on arrows. Keynote will not allow me to log off or shut down my computer. I can start the process of either of those two, when it gets down to the last second keynote page is up on the screen and running it's little demo. I can not see the tool bar to quit keynote from the drop down because the keynote full screen is so full it goes beyond the physical limits of my screen. The keyboard short cuts have no effect on the keynote demo from iWork 09.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I pod is disabled and will not let me put pass code in.

      my i pod is saying it is disabled and it will not allow me to put my pass code in. the bar is showing at the top of i pod.

    Try placing the iPod into Recovery Mode and then restoring it using the instructions in this Apple support document.
    http://support.apple.com/kb/HT1808
    B-rock

  • HT1212 my ipod is disabled and will not go into recovery mode. it will not respond to being turned off

    I've tried to send the ipod into recovery mode and it will not restore. it shows that it cannot connect ot itunes because its passcode protected. its disabled due to my son forgetting his password.

    Go into Recovery Mode per the instructions here.

  • I tried to set up a new account but it has a master password and do not recall setting one how do I change that it will not let me turn it off without knowing the password I do not recall ever setting on. How do I clear the Master Password?

    I was trying to set up my mobile phone with Android with the Firefox App and my Netbook which I use the Firefox on and sync them but it came up that I have a Master Password but I do not recall setting one up and I have record of all my passwords that I keep in a secure place and I had trouble with a hacker who had accessed several of my accounts and I am now concerned that they may have also access this and we did not catch this one as we did the other accounts and stopped them from getting access. But that is not my concern any longer as that has been remedied the problem is how do I get the password unlocked or changed since I have no idea what it is? I tried to turn it off but it will not allow me to do that either without knowing it. Please advise as to what can be done so I can use this App on my Droid. Thanks. Deborah

    I was trying to set up my mobile phone with Android with the Firefox App and my Netbook which I use the Firefox on and sync them but it came up that I have a Master Password but I do not recall setting one up and I have record of all my passwords that I keep in a secure place and I had trouble with a hacker who had accessed several of my accounts and I am now concerned that they may have also access this and we did not catch this one as we did the other accounts and stopped them from getting access. But that is not my concern any longer as that has been remedied the problem is how do I get the password unlocked or changed since I have no idea what it is? I tried to turn it off but it will not allow me to do that either without knowing it. Please advise as to what can be done so I can use this App on my Droid. Thanks. Deborah

  • HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

    My email provider has changed and I have a new one.
    I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps.  Please can anyone assist me with simple instructions on how to change these important passwords?  Thankyou in anticipation for reading and hopefully considering a solution.

    Thank you, this has resolved both the iphone and ipad problem immediately.  I am concerned that I may have a problem with apps that I bought under my old  AppleID as they will not be recognised.  Any suggestions for this please?

  • HT4623 I updated my iPhone 3g to iOS 6 and it has not had service for a while. I have always used it as an iPod but now it says I have no service and is not letting me access it. What can I do?

    What can I do to use my iPhone as an iPod. It says it had no service and when I connect it to itunes it says my iPhone couldn't be restored/connected. I have looked everywhere. I do have a Sim Card

    Jennyccc wrote:
    What can I do to fix it
    Jailbroken devices are not support by this forum, or by Apple.  Apple reserves the right to refuse activation to any iOS device that is currently, or previously, been jailbroken.

  • My mini IPAD is frozen with a message about Icloud. It will not let me turn it off, or slide to unlock

    My mini Ipad is frozen with a message saying, This IPad cannot be backed up because there is not enough Icloud storage available. You can manage your storage in Settings. But it is locked up and I can't get into settings or turn it off

    Try this: Hold the power button and home button at the same time for about 10 seconds or so, then let go. This should have reset the iPad. Hopefully the iPad will show the boot up Apple logo.

  • My ipod is disabled and will not connect to itunes, also it wont say its cahrging when its connected to the usb which is in the laptop

    my ipod is broken as well, my mother threw it at me & it busted. at the top, it says "IPOD DISABLED CONNECT TO ITUNES" the thing is, is that it doesnt connect to anything. when i plug it up to charge, the charging symbol doesnt appear, yet the ipod still charges. Im really confused & i NEED to get this thing to work, it holds memmories. ( the safari also doesnt work, as long as the downloading music. )

    All the data on the iPod is now toast.
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Maybe you are looking for

  • ORA-00600: internal error code, arguments: [25012], [954], [0], []

    I got ORA-00600: internal error code, arguments: [25012], [954], [0], [] while doing bulk insert and bulk collect.I am in contact with oracle support.In the mean can you give your views about this error.What might caused to this error.What things nee

  • Multiple sites for a subscription

    We just installed CRM 7.0 and trying to assign a subscription to multiple sites. For example, the documentation says to create subscription 'All Business Partners (MESG)' for publication 'All Business Partners (MESG)' for the R3 site (integrating R3

  • Converting a text box to graphic

    I'm trying to copy a text box into Preview to handle it as an image. I thought I used to be able to simply copy an image from Pages, go into Preview, Open New, and paste from the clipboard. This time it's not working. In Preview, New From Clipboard i

  • IPhoto shows original and modified side by side

    Hi. I can't find the solution or similar cases on the web so I went to you. On iPhoto (iLife 11), if I edit one photo and then I go back to the event where it belongs, I see both the original and the edited version of my photo. They have both the sam

  • ODBC data sucessfully connects, but NEXT button doesn't work

    In short I have a forum which sucessfully gets the first record from the DataConnection.  The problem is I seem to only be able to get the first record and cannot navigate to other records. I have added a NEXT button, set up for JavaScript, Client, o