My iPod is locked and says connect to iTunes when I try to connect it a message says you have to type in the passcode to connect
My sister's iPod is locked up and we need it unlocked now!
You need to place the iPod in recovery mode and then connect the iPod to its syncing computer and restore from backup. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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ipod says "ipod is disabled connect to itunes when I try to connect it says it is password protected and can't find it. but doesn't give me the option to enter the password
Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
My facetime and imessage aint working now, when i try to turn it on, it says waiting for activation then when it finishes it says something to do with a network connection. help me!!!
iOS: Troubleshooting FaceTime and iMessage activation
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Why is my ipod saying 'iPod disabled, connect to itunes' when i try connecting it to itunes, it comes up with this pop up saying it couldn't take my ipod because theres a passcode on it?, why should i connect it when it doesn't even take it!!!
Follow ALL the Steps in this article > http://support.apple.com/kb/HT1808
You may have to try it more than once... -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
Getting an error unable to connect to iTunes when I try to download games through apples app, says try again when I do it gives me an Fatal error unable to connect?
Hi LeAnn,
There have been several posts tonight with this issue. I would suggest waiting until tomorrow and then try again. There may be an issue with the server you are connecting to.
Cheers,
GB -
after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?
Download 9.1 and 9.2.3 updates and install them
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hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H. -
When i try to use photo creation, message says photoproduct.exe can't be found.
when i try to use photo creation, message says photoproduct.exe can't be found. how can I resolve this issue?
Hi Wayne.
Please contact our customer support team at [email protected]
Be sure to tell them your version of Windows (for example, XP, Vista, or 7). It would also help them to know which version of antivirus software you're running. They can help you figure that out if you don't know, and get you going again.
Thank you for using HP Photo Creations,
RocketLife
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
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» Contact Customer Support — get answers from the experts -
Has any one had trouble with pages? I have updated but when I try to use it a screen says that I need to update. What do I do?
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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HT1414 Why do I get a message "cannot connect to iTunes" when I try to update or buy apps?
I cannot update apps or buy apps. I get a message "cannot connect to iTunes". Why?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
So my ipod (not sure if its a 1st or 2nd g) but it has the usb and itunes symbols on the screen but when i plug it into the computer, it says, "unable to connect this ipod. type the passcode on the ipod on the ipod to connect" but i cant because of the symbols. what should i do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
Wont restoring the iPad wipe it? Yes I have things in the cloud but still... why on earth would Apple REQUIRE a complete restore. Im afraid to even do it now because I do not want to lose many many pictures of my little boy, apps, videos and al lthe work Ive done to personalize this ipad.
Someone please let me know whats up!
Thanks.During a normal install of iOS 7.0.6 this does not happen but something clearly went wrong in your installation.
To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
I need to download a song on my new iPhone but iTunes doesn't reconize this device cause I have never used my apple id on it so I have to type in my security questions and I forgot the password how do I reset them WITHOUT knowing the password
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support
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