My iPod shuffle and my iPhone 5c aren't showing up in iTunes, but they show up in my computer, I have tried literally everything.. Help me, please?

I have tried literally everything, but all it says when i plug them in it MTP failed or something.. I have no idea what to do now, anyone know any magic tricks? I have a new iPod shuffle I can't use, and I can't put photos from my phone on my computer, but it works with other computers I'm so confused it hurts..

I have tried literally everything, but all it says when i plug them in it MTP failed or something.. I have no idea what to do now, anyone know any magic tricks? I have a new iPod shuffle I can't use, and I can't put photos from my phone on my computer, but it works with other computers I'm so confused it hurts..

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