My ipod shuffle voice over button does not list the song/artist or give battery status.  I am following direions but it doesn't respond wether I push it once or twice.  Any ideas?

?The voice over button does not work per directions (press once for title/artist; press twice for battery status.  Any ideas how to make this work?

I discovered that if I push the button quickly (twice), I get the battery status.  But I still do not have any title artist data.  The music get quieter but no info.

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