My ipod touch has a old email account associated with itunes. I don't remember the password to the old account and when I enter my birthdate it locks up the ipod - is there a way to change my ipod through my computer
My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks
How to reset the password and other items are here.
\Frequently Asked Questions About Apple ID
http://support.apple.com/kb/he37 You can do it through a computer. After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in.
Similar Messages
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My iPod Touch Gen 5 will no longer synch with iTunes on my computer. Only change since this happened is update to iPod to OS 8.1.1 iPod synch remains stuck in "Step 8 of 8"
On your computer go to the control panel (hover in the lower right corner) then programs, add/remove programs
Uninstall iTunes, Apple Mobile Device Service, Apple Application Support then go to apple.com and redownload and reinstall iTunes and try again.
You won't lose any content, you're not deleting that, just the programs that access them.
What is thought to happen is that sometimes a new version of itunes doesn't update the drivers in those other two programs. The only way to update the drivers is to force it by uninstalling the programs which allows itunes to write the correct ones.
My iPad and iPod did exactly the same thing and this is how I fixed it. -
I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
How to download music from an ipod that has someone elses apple Id associated with it to my laptop
How to download music from an ipod that has someone elses apple Id associated with it to my laptop?
BigG13 wrote:
How to download music from an ipod that has someone elses apple Id associated with it to my laptop?
You cannot... that is called Stealing. If you want the Music... Purchase it. -
I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?
Hello Brookeg189,
You may be able to use the password for your existing iCloud account to get past this dialog.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen -
I am unable to install any applications from the App Store. Every time I try to install an app the iPad refuses to install it and it just says waiting... For hours. Is there a way I can fix this? If so, how?
I have posted these suggestions many times in the iOS forum and a number of these things have worked for other is the past. Maybe one of them will work for you.
Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.
Hello Johnny Reptile,
The following article details the necessary steps for resetting your old Apple ID's password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Cheers,
Allen -
For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.I think they are sending it to my apple email [email protected] which I can't access as they are telling me my password is wrong and send me an email message to this email address which I cannot remember the password for. I am in a vicious circle.Support have emailed me and stated they can't change it?!
Sign in at http://icloud.com with the new ID and password and confirm that your data is still all there.
Then sign out in System Preferences>iCloud then sign back in with the new ID and password. Your data will disappear from your Mac when you sign out, but will reappear when you sign back in. -
HELP!! HELP!! HELP!! Don't remember my password for an OLD iTunes account!
Hello.
I recently upgraded to a new MacBook and now have a serious problem.
After copying all of my iTunes content from my old iMac to my new MacBook I have found that I cannot play much of my music that was purchased with an old iTunes account that I no longer use.
iTunes of course asks me if I want to authorize that account on this computer, but here's the kicker: I DO NOT REMEMBER WHAT THE PASSWORD IS FOR THAT OLD ACCOUNT.
Making matters worse? I DISCONTINUED THE EMAIL ADDRESS ASSOCIATED WITH THAT ACCOUNT A VERY LONG TIME AGO.
So...I don't remember that account's password and Apple can't send a password reminder email because I don't have that old email address any more.
What on earth do I do?!!??
PLEASE HELP!
Thank you!
Kirksend an e-mail to the iTS customer service using this form, describe your problem and ask the folks there to help you sort it out.
JGG -
Ipod touch frozen, won't charge or connect with itunes
My ipod touch is 8 months old and is frozen. It just has the battery charge icon on display, have tried to restart holding the sleep / wake button and the start button but I still only get this icon. It won't charge when attached to my computer using the usb lead and it will not link to itunes. I have some photos on it which I do not want to lose. What can I do?
Could be a Battery problem... If so you will need to take it in to the Apple Store or AASP...
Try this First...
Frozen or unresponsive iPod touch
From Troubleshooting Here...
http://www.apple.com/support/ipodtouch/basics/ -
1st Gen iPod touch Keeps Having to Be Re-Registered with iTunes
My 1st Gen. iPod touch works very well, with one exception. Every few weeks I'll turn it on and I'll get the picture of the cable and the iTunes icon - which is what you get the first time you use your iPod touch and means it needs to be registered with iTunes. This will happen both if I plug it in to my charger and when I just simply turn it on with the power button. I'll then take the touch to my computer and use my syn cable and plug it in. When the iTunes window comes up, on the left column it shows my touch, but the name I'd given it has gone back to the default name. I'll rename it again, but again within a week or two the same thing happens again. I'm stumped. I'm using an iMac running Leopard 10.5.6 and a white MacBook, also with 10.5.6. All my software on the touch, MacBook and iMac are up to date. I have very few apps on my touch and lots of room left on it to store stuff. Can anyone help? Thanks.
Hi Brenda,
That screen, with the iTunes icon and the USB cable, means the iPod is in recovery mode.
This article: http://support.apple.com/kb/HT1808 provides more information about the mode and how-to use it to restore your iPhone or iPod touch.
Are you using any 3rd-party accessories with the iPod touch?
Does the accessory have the Made for iPod logo?
Try restoring the iPod again, setting it up as a new iPod, and testing it without any 3rd-party accessories.
If the issue persists, the iPod may need hardware repair. Just make a reservation to have a Genius take a look at it or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
-Jason -
Well you see, I just got this new Ipod 5G that I really wanted but something went wrong when I tried to sync it with Itunes. It said that the ipod needed 10.7 Itunes but clearly I had not so late version 10.6.3. And I can't update my itunes because it is at the point where it can not update for now so I don't know when it will ever update to 10.7 but right now I am stuck on 10.6.3. And if I can't get it to update how will I be able to sync my music into this new ipod, what should I do?
You need to buy a Mac OS X 10.6 DVD or use a combination of these instructions and iTunes Match to put content onto the iPod touch.
(83701) -
IPod touch lost music. Won't sync with iTunes
my iPod touch lost its music. It will not sync with my iTunes account
Hi LittleBear,
Can you describe your problem further? Are you getting any error messages in iTunes? Just appearing to sync as normal? -
Ipod touch 5th gen won't connect/open with itunes
I just got my ipod touch less than a month ago and it was charging perfectly well until today. At first it didn't want to charge, but I went to device manager and updated the usb cable for the ipod (it says Apple ipod). Now the ipod charges but it doesn't open with itunes instead it opens to a totally different file on my computer. When I go to itunes, I get no response from it.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Anyone help?
If you reinstalled the operating system on your computer the iPod thinks it is a new computer/new library.
Or was there a computer glitch that erased the files that previously recognized the iPod on your computer.
In any event, if there is a backup on your computer (go to the Devices tab in iTunes' preferences) you can restore your iPod from backup and resync your stuff to the iPod. The location of the backup file on your computer can be found in this article:
iPhone and iPod touch: About backups
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