My ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

my ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

What gen and GB is it? Replacements start at 99 for 8GB 4th Gen, Accidental damage is not covered under hardware warranty, thats not a hardware defect.

Similar Messages

  • My Ipod touch is stuck in the password screen and I can't turn it off or cancel.  The screen that it is stuck at says :enter the password for the exchange account "exchange"

    My Ipod touch is stuck in the password screen and I can't turn it off or cancel.  The screen that it is stuck at says :enter the password for the exchange account "exchange"

    Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears

  • Help - my ipod touch is stuck in the itunes screen, computer recognizes it when I plug it in, but won't restore, wants to restore and update, but get error message.  now what

    ok -  my ipod touch is stuck on the itunes screen.  Have tried shutting it off, plugging it into my windows computer, and it does recognize that it's there.  it goes to restore mode, then immediately goes to restore and update.  then back to restore mode,  then an error message.  don't know where to go from here,  any suggestions?

    Try here:
    iOS: Not responding or does not turn on
    iPod touch: Hardware troubleshooting

  • HT201263 My ipod touch is stuck on the home screen, gray background, only displays the ipod logo. The sliders do not respond at all, either to unlock or shut down, and multiple languages are displayed on the slider, none of them english. Maybe a virus or

    My ipod touch is stuck on the home screen, will not respond. Displays a gray background with the ipod logo, sliders are unresponsive. Bottom slider displays many different languages, none of them english. Maybe a virus or malware?? Restoring with itunes does not work, neither does holding down the home/sleep buttons to reset.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch is stuck on the loading screen

    my ipod touch is stuck on the loading screen. i try to reset but it still dont work

    If not successful,
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch was stolen, i got it back, however it won't allow me to use it to download icloud

    my ipod touch was stolen, now it won't let me download i cloud, and everything that was on it was erased, not sure what to do? the ipod is only 6 weeks old!

    We need info about the iPod.
    What generation?
    What OS?
    Do you have an iCloud or iTunes backup?

  • My Ipod Touch Was dropped and screen is broken. How can I get It Fixed? I cannot Unlock the Ipod Touch, all I can do is play Music and Change Songs.

    I Dropped My Ipod Gen 4 on a Granite Floor and it Spider webbed. Now all I can do is Play songs and change songs from the lock screen. I cannot unlock the Ipod or do anything else. Is there any way for me to get it fixed Cheap???

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • My iPod Touch fell hard on the ground!

    HELP! (T_T)
    My iPod Touch fell flat and hard on its face on cement ground, then the screen turned white and the touch screen stopped working!
    I set it aside for a couple of hours and when i looked at it again, it's completely dead.
    no matter how many times i press the sleep/wake button or the home button, it won't turn on. i tried Troubleshooting it by pressing both buttons at the same time, to no avail. i tried to connect it to my iTunes but it doesn't detect the iPod anymore.
    i bought this iPod in Japan but now i'm in Davao, Philippines. will it also be possible for me to fix my iPod without having to take it all the way to Japan?
    any help for me please? i will die without my iPod. it's one of my indispensable tools in life and i will risk anything for it. Please help. (x_x)
    Thanks a lot.

    check macfixit.com for possible solutions. if no joy, get a new Touch and be more careful.
    JGG

  • HT1349 my ipod touch 4g fell on the ground... i tried to restore it from itunes but it says 'error 28'

    after plugging my ipod to the computer, itunes detected my ipod in recovery mode.. it asked me to restore it and i did so until 'error 28' appeared. What should I do?

    sounds like you broke your phone.  Time to bring it, and a credit card, to Apple for evaluation and likely replacement.

  • What do i do when my ipod touch is suck on the loading screen

    hello, my ipod is really anoying me i CANT USE IT. Please help me as i will have to take it to the apple shop and I DONT WANT TO PAY FOR IT TO BE FIXED. if their is a way to fix it without going to the apple shop. when i turn on my ipod 4th it comes up with the loading screen with apple  on it as normal then it doesnt move and its been stuck like that for ages. i have tried letting it run out of battery to turn its on again but it doesn't work it is still stuck on the apple londing screen. my ipod not in best condision but ive only had it since my birthday last year. i neeed it fixed before my parants have to pay for it to be fixed. they will hate me first i drop it and their is crack and now its broken as well please help me.
    from jess
    help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch is stuck on the black screen with apple logo?

    Yesterday I restored my Ipod Touch back to factory settings...thought everything was fine until I realized my wifi option was grey and unclickable and read "no wifi", so I went to settings and hit "restore network settings". The ipod shut off and wont turn on since. Ive tried restarting multiple times, all it does is stay on the black screen with the apple logo. Help please?

    If it's off you should push the top right button and the home button for a few seconds. Rebooting like that always worked for me!

  • My iPod touch is stuck on the loading screen. Help?

    I was on an app and it stopped working and went to a screen with a loading symbol that was not moving. I restarted my iPod and now all that comes up is the Apple logo. After a few minutes, the Apple logo will have that loading symbol with it and the loading sign will keep filling in until it is full and white over the Apple logo. I let it sit while I went to work and when I came back, the battery had died like I had hoped. I plugged it into my computer, but it is doing the same thing again. I am very frustrated and have no idea what to do!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • What can i do if my ipod touch is frozen and the lock screen is in blank?

    What can I do if my iPod touch is in blank? All I did was just disconnect it from charging and then it was in blank.

    See Here...
    iOS: Not responding or does not turn on
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My iPod touch is stuck on the iTunes screen. iTunes wants me to restore but I don't want to. How do i get it back?

    How do I get my iPod Touch from the iTunes screen without doing a restore?

    If let the battery furlly drain or you smash the iPod it will not show the connect to iTunes screen any more

  • My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

    I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

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