My Ipod would not sync to the itunes at all, Help? Itunes shows waiting for sync to start. then get a message saying that it failed to start. I restored the ipod but the problem still occured.
I have already updated all my itunes software and everything else.
recently, when I connect my ipod itouch to my itunes, it shows waiting for sync to start.
Then a message saying that it failed to start.
I have restored my itouch but it still fails to sync.
Any suggestions how to resolve it?
Se if this previous discussion helps:
Sync Session Failed to Start iTouch iOS5: Apple Support Communities
Similar Messages
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When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
For some reason I am unable to access my purchased itunes music from the purchased folder in the itunes store or in my icloud. The descriptions of the songs I purchased are there, but when I attempt to play them it says that the original location of the song cannot be located. This is so frustranting. How do I get my songs back??
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am trying to upgrade my iPhone 4 to the latest iOS via iTunes, but I keep getting a message saying that an error [-5000] occurred and continuing will delete all content on my iPhone. What's the solution?
okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on? -
When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software. Is there a bug in the iPod program?
If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
When I sync my Iphone4 on Itunes I get a message saying that some apps (eg Find Friends) cannot update because its not compatible with my phone.
I also am not able to up/download mail even though my Provider is adamant the setting are correct...
IOS 7.1.2
would appreciate help with these issues :-)However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
I'm experiencing a similar problem with an LG Flatron monitor which my MBP no longer recognizes. I've tried installing all the updates listed above but have not been succesful. Everytime I get a message saying that this software is not supported on my system. Can anyone tell me why I can't install the updates?
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
My iphone is disabled.Followed the steps in itunes after connecting to my computer but getting a message saying that i must turn off 'find my iphone'' on my device before i can restore it.Impossible for me to do that because i obviously have no access to my device.Can anyone help me with this problem please?
I think you should call via phone or perhaps take it to a phone store. I suggest taking your id, box packaging and other necessities such as the reciept of the phone being purchased.
Hope this helped -
My iTunes will not start. The box on the error message APSDaemon.exe, And message says "This application failed to start because MSVC80.dll was not found. Reinstalling may fix." I did the reinstall and I get the same error. The error first happened after I approved the an iTurns update.
Same problem today. Took five times to reinstall without any error messages. Apple has posted a way to fix and you should follow their's first. I finally got to upldate correctly by doing their fix but with one difference. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replace)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not specifically put in their fix but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. Even updated my ipad to make sure everything was working. -
Hi, I have just set up iTunes in my new computer and have 'synced' my iphone, however, my apps have not synced, I keep getting a message saying that this computer is not authorised to sync the apps even though I have authorised it. I don't know if the issue is the fact that I had to set up a new apple ID? Any suggestions would be appreciated. Thanks
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
I'm trying to restore my iPhone 5 to the original settings because it did not sync my contacts from my last phone (it synced from my husband's phone instead). I am trying to delete everything so I can back it up from my previous phone and not my husband's. I keep getting a message saying that files were corrupt so it couldn't restore settings. Ideas?
I tried following the instructions listed in the following thread:
https://discussions.apple.com/message/19512128#19512128
but have still been unable to backup data using the third party software.
TouchCopy tells me I have no photos or Video ad won't alllow me to copy any of the critical files e.g. Notes, Calendar, Contacts, Messages, etc.
Anyone have any other suggestions for backing up my iPhone? Or help using TouchCopy?
If I am ever able to get TouchCopy to work, should I be using Copy to iTunes or Copy to PC option?
Thanks! -
I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.
if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. -
I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.
Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer. -
I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?
It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
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Yup! Here:
http://support.apple.com/kb/HT1311
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