My itunes account is not recognising my ipad when I connect it to my computer. I have followed the Apple troubleshooter for this but with no success.
My iTunes account is not recognising that I have plugged in my iPad to the computer. Other devices, such as my iPhone, are being recognised, but not the iPad. I have tried the Apple troubleshooter for this problem but it didn't help. ie I've restarted itunes, restarted iPad, reinstalled iTunes, etc. Any ideas?
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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http://support.apple.com/kb/ts1567
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If you are having issues with iTunes not recognizing your iPhone when connected via USB to sync, you may find the troubleshooting steps in the following articles helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Regards,
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I understand that you are trying to update your iPhone but do not see Software Update as an option. The ability to update iOS over Wi-Fi was introduced in iOS 5; it sounds like the iPhone you are currently using may be on iOS 4 or earlier. You can update your iPhone; however, using iTunes on a computer. Please follow the instructions in the Update your device using iTunes section of the attached article to complete this process.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Have a great day,
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Welcome to the Apple Support Communities!
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All the very best,
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