My itunes downloads from the itunes store stop   I cannot get them to resume

Twice now I have been unable to complete download installations of music purchased from the iTunes store. 
I just received the preordered Beatles album, it is in my itunes downloads, indicates the download arrow moving at the top of the screen but nothing is happening.  It has been 10 hours now and nothing is working.  It shows up in albums, but is light gray and does not play, it shows up in downloads, has as circle next to it, again...nothing.   I tried to troubleshoot following the support suggestion that instructs to shut down the computer.  Itunes won't allow this to complete.  I receive the messsage "THE ITUNES STORE IS DOWNLOADING - ARE YOU SURE YOU WANT TO QUIT"? 
NOTHING IS WORKING...HELP....PLEASE?

The very first thing that I would try is to restart your iPad and try again. Hold down on the sleep/power button until the slider appears on the screen and slide to the right to power off. Hold down on the sleep/power button until the Apple logo appears on the screen to resetrt the iPad, after it starts up, try the download again.
Another thing to try is to reboot your router. I realize that your WiFi is working, but sometimes this can kick start problematic downloads. Unplug it from power for about 30 seconds and then plug it back in again. Try the download again after the router starts up.
Something else to try that involves a few more steps ..... Close the iTunes Store app. Sign out of your Apple ID. Reset the iPad and then try again.
Double tap the home button and swipe up on the iTunes Store thumbnail preview window to close the app. Tap the home button. Go to the home screen. Go to Settings>iTunes & App Store> Apple ID. Tap your ID and sign out. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen and then let go of the buttons and let the iPad start up.
Go back to Settings>iTunes & App Store>Apple ID. Sign in. Go back to the iTunes Store app and try to resume the download.

Similar Messages

  • Can the first generation iPad play an 720p HD video downloaded from the iTunes store?

    Hello fellow Apple users!
    I am just wondering if the iPad 1 could play a 720p video downloaded from the iTunes store.
    I'd love to watch a movie in HD but I don't wanna waste money on something I can't consume.
    Thanks a lot!

    1. Double-click the Home button to see all Inactive Apps in Task Bar
    2. Hold the Apps down for a second or two until you see the minus sign
    3. Tap the minus sign to close App
    4. Tap center of screen to return to Home Screen
    5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

  • HT4059 I got an error message that I should connect to Wi-Fi after trying to download a Book Sample from the iBooks Store. I still get this error message even after I bought, downloaded, and transferred the file to my iPad's iBook thru iTunes. Wi-Fi ain't

    I got an error message that I should connect to Wi-Fi after trying to download a Book Sample from the iBooks Store. I still get this error message even after I bought, downloaded, and transferred the file to my iPad's iBook thru iTunes. Wi-Fi ain't cheap.

    Hi I had a similar issue to you, I could connect to the router but no internet. Here is my explanation of how I sorted it.....I hope this works for you.
    *To anyone that is reading this it appears that the problem lay in the airport setting: IPV6: set to 'Automatically'. I turned it off (after reading someones plight on MacFixIt) & everything is back to normal.*
    *The worrying thing is although my problem was extreme with other computers on the network being locked out nothing was changed, one minute it worked the next it didn't. Reading on other forums it appears to be a problem with laptops (but I could be mistaken). A lot of people on the Macfixit forum are complaining of network just dropping out even when they are next to the router.*
    *I hope this is the fix (although I dont know why it suddenly went to sh*t!) & I hope my hair pulling & trawling the forums can help someone else out.*
    Much Respect
    Lammo

  • I cannot play a movie I just recently downloaded from the iTunes store

    I cannot play a movie I just recently downloaded from the iTunes store

    I purchased an album from the iTunes store VIA the wish list Purchase option.
    The 2 albums and 3 songs were purchased.    However, one of my songs was stuck in the "Computer is not authorized / Already Authorized" loop.  Where it asks me to authorize a song, but then says the computer is already authorized and doesn't play the song.
    I noticed looking at "Get Info" there were two key differences.
    The songs that were valid and would play have:
    Kind: Purchased AAC audio file
    Purchased by: **********
    Account Name: *****@gmail.com
    The one song that would NOT play and caused the authorization loop has:
    Kind: AAC audio file
    Purchased by:   <this field was NOT PRESENT like it was on the other files>
    Account Name: *****@gmail.com
    (**** = redacted, however the two Account Name fields were identical)
    As you can see, the Account name match, but the "Purchased By" field is missing and the Kind is not marked as "purchased".
    THIS IS A BUG.  As the entire album was bought under the same method, same time, and same account, yet, one file is improperly tagged, and does not play.  The trouble file was found in iTunes store, added to Wish list, and purchased in the same session, no other log-off, shutdown, or iTunes restart to cause a selection of anouther account name.
    This leads me to believe that iTunes is not properly tagging a file after it is downloaded that it has been purchased, thus, causing the loop.
    Apple can't blame anyone else here, as only apple hardware and software were involved in this.  MacBook Pro, OS X 10.6.  iTunes 10.7 (21)

  • Why am I missing artwork only and exactly for the albums I downloaded from the iTunes Store when I then sync them from PC (non-Mac) to my iPhone??

    Why am I missing artwork only and exactly for the albums I downloaded from the iTunes Store when I then sync them from PC (non-Mac) to my iPhone??
    And why can I not find a way to post this message to Apple Support without paying 35 Euros?

    Thanks, randers4,
    I don't do auto-sync. Too much music on my PC for that. I manually copy and/or delete.
    And I did delete the iTunes-acquired albums from the phone and then copied them back on:
    No change...

  • TS1702 Having problems with Security questions to be able to download from the iTunes store

    Having problems with Security questions to be able to download from the iTunes store

    Security questions
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you Security Questions

  • I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

    I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

    The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
    Be sure it indicates 11.1.3.
    If it is, here's further troubleshooting:
    http://support.apple.com/kb/TS1538

  • Hello - my safari on my ipad2 gives the following message "safari could not open the page because the server stopped responding"...email works fine and I can download from the app store...seems to just be a safari issue

    Hello - my safari on my ipad2 gives the following message "safari could not open the page because the server stopped responding"...email works fine and I can download from the app store...seems to just be a safari issue

    Marc-
    The Safari message is probably telling the truth.  Is the problem repeatable at several websites, or is it only with a particular one?  If all websites, you may have trouble with your internet connection downloading large amounts of data.  Mail messages are relatively small unless there are attachments or embedded images.
    Fred

  • Cannot download from the App Store

    I have tried many things:
    Used the Activity Monitor to stop "storeagent"
    Terminal to:
    rm -r ~/Library/Caches/com.apple.appstore
    rm -r ~/Library/Caches/com.apple.storeagent
    rm ~/Library/Preferences/com.apple.appstore.plist
    rm ~/Library/Preferences/com.apple.storeagent.plist
    rm ~/Library/Cookies/com.apple.appstore.plist
    Sign-out/Signed back in iTunes/App Store
    Changed password for iTunes/App Store
    Verified Account including Credit Card Info
    Repaired Disk
    Repaired Permissions
    Reloaded Mountain Lion (ML)
    Verified Programs (ML, iTunes) were up-2-date
    Disabled anti-virus software
    Disabled Firewall
    I can purchase Apps or purchase songs from iTunes; just cannot download.  I get "An error has occurred" (on Purchases Page)  I get an alert when downloading from the App Store to go the Purchases Page and try downloading. 
    This is on my MacBook Pro running ML. (v.10.8.2)  I can sign into my account using my wife's MacBook Air and download all day in either iTunes or the App Store.  I can also download with my iPad.
    I really am at a loss.  There may be more that I have done but right now I am burnt out and tired of this.  Apple Support has been no help.
    I would greatly appreciate any help.
    Tks in advance.
    --Sam

    Forgot to add tried changing the time ahead and retry and set the time back correctly.
    --Sam

  • Why is when I try to download from the App Store, it says "The application cannot be downloaded." I do have an ID account and my software has been updated.

       Hello there, I'm new to the Apple world, and I'm still learning my way around.
    Why is when I try to download from the App Store, it says "The application cannot be downloaded."
    It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?

    There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
    I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
    Anyways, thanks for your suggestion. 

  • I recently traveled in Egypt with my iPad. Iam back in the US, but I wanted to download an app, and I get a message that I cannot download from the Australian store, and I need to switch back to the USA how do I do this?

    I recently visited Egypt with my iPad.  I am now back in the USA. I tried to download a new app, and I got a message that I could not download from the Australian store. I was told I need to switch back to the USA store. I did not deliberately switch to the Australian store. Why doesn't the iPad automatically switch back to the USA.

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located.
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

    I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I tried to download from the app store.  It will not download.  It shows up under "other purchases" but the action button is blank.  I have tried to re-download it and it won't let me do that either.  Any suggestions?

    Mavericks will not download from the app store.  It shows up under "other purchases" but the action button is grey and will not allow me to install, uninstall or redownload.  I meet the system requirements but nothing is working.  Any help would be appreciated!

    There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
    I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
    Anyways, thanks for your suggestion. 

  • Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"

    Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
    The error message reads: We could not complete your request, please contact Itunes support to complete this option.

    You are almost there:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why should I "Sign in to download from the App Store"

    Why does this pop up on my screen:  "Sign in to download from the App Store" when I am NOT trying to download an app or anything?  It interrupts my work, and looks questionable?

    second mouse wrote:
    Thank you thomas_r.  I did what you mentioned, and in System Preferences, it said:  "The App Store keeps OS X and apps from the App Store up to date."  I did not realize that OS X updates are now being done through the App Store, so I updated preferences so OS X updates will automatically download.  I hope now I do not get these sign-in messages, and my computer stays up to date!
    i have my App Store set so that nothing is automatically downloaded, and I have never gotten the type of popup you mentioned. Depending on your system, you could end up with unwanted upgrades by using the automatic setting. The App Store recently updated EVERY instance of Evernote on my Mac Pro, rendering it unusable on two io the drives. There are a few updates that you might not want at all, such as iTunes 12. Setting it on automatic gives you NO control.
    It is a fairly dumb updater. I was able to retrieve an earlier version of Evernote from a backup, but was not pleased at the behavior of the update process. Even Adobe's updaters aren't that bad.

Maybe you are looking for

  • How do you combine 2 mono tracks into a single stereo track?

    Question here: How do I combine 2 mono tracks into a single stereo track in Logic? I recorded using my left and right out of my keyboard to a hard-disk recorder (Korg d888). The files are made as two separate wav files. Is there way to combine these

  • Spool number and program name

    Hi All, Im trying to fetch spool number based on object name(program name). The table TSP01 has the field RQ2NAME has the program name in it, with some additional characters. For example, if the program name is ZQRR1234 , its showing it as ZQRR1234_A

  • Chapter id

    Hi   What is the use of chapter id and when is it necessary to maintain chapter id for material. since with out maintaining chapterid i have created condition record of material for BED and other condition types and it worked in va01. I feel chapter

  • Why is Muse not loading/showing contact form content correctly when I hit preview or publish?

    This is my contact form in the design panel. This is the preview and published end product. I cannot figure out how to show the content boxes, and when I try to fill each section in to send a test email, It tells me there is an error with one of my a

  • Clinet for RFC Connection in Java Installation

    hi , I am in the process of installing Java Add on for EP. I have BW installed in Client 100 But during instlaltion pls tell me teh client no i should give for RFC Connection