My iTunes Store app will open and then immediately close after I tap on it like it is stuck and then shuts off. Any suggestions on how to fix this?
I appreciate any feedback to fix this issue.
THIS is happening to me too and i have dione all the things ive see to do on line nothing is working
Similar Messages
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While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
When I try to download a song or a video on my ipad it starts to download and then before it finishes it stops and says download error. Tap to retry. Any suggestions on how to fix this error and get my items that I purchased to download?
MacBook Airs won't run Classic.
iTunes errors may best be isolated by one of the iTunes forums below:
https://discussions.apple.com/docs/DOC-2463 -
When I open newsstand it only stays open for 1 second then shuts down. This started happening after I upgraded to 6.0. Any suggestions for how to fix this?
Try quitting Newsstand completely - double tap home button, delete it from the multitasking shelf - then launch it again.
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I have a 16GM Mini IPad. The screen won't swipe. I tried resetting it but that didn't work. I attempted to connect to ITunes to try a restore but I can't do that. This is because the IPad is locked with a pass code which I can't enter because I can't swipe. Does anyone have any suggestions on how to fix this?
If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this. -
My iCloud will download songs to my iPhone if I go into my music app there. However when I go into music on my ipad it says there is no music and I can't download from iCloud either onto my ipad. Any suggestions on how to fix this problem?
I am currently having the same problem with music that is downloaded to my laptop and stored into itunes/itunes match which is not downloading to my ipad. I had this same problem a few months a go and it was fixed with a update to my ipad but it has happened again with most recent update. The bad thing is I didn't notice until I went to listen to the music on my ipad and it was available. Apple is becoming very unattractive to me. I am in search of a diffrent device.
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I have an iPhone 4 and the speakers arent working and the sound works in headphones on when my phone is charging, do you have any suggestions on how to fix this?
Hi courteney17,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with sound on your iPhone 4:
iPhone: No sound or distorted sound from speaker http://support.apple.com/kb/ts5180
Cheers,
- Judy -
I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!
iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.
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My iMac freezes and sometimes shuts down on its own. Any suggestion on how to fix this? Thanks.
Might want to run the Apple Hardware Test just in case.
Intel-based Macs: Using Apple Hardware Test
If the hardware checks out ok the startup disk may need repairing.
Follow the instructions for Using Disk Utility to verify or repair disks -
My 5s will not stay paired in my GMC 2015 Terrain. Any suggestions on how to fix this? Very aggravating!!!!
Debbie813
I can see how this can be aggravating. Have you ever been able to pair your 5s phone to your Bluetooth? Is there another Bluetooth device near by that might be connecting to your phone instead? Is your Software up to date on your device? Check by going into Settings>General>Software Update. Please provide details so we can assist.
JorgeO_VZW
Follow us on Twitter @VZWSupport -
I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks
G3 - 3G whatever!!! you get the point.....
and no my dyslexia is not the issue therefore constitutes no need for comment from anyone.....
this is what happens when one studies a foreign language such as Japanese.
Re: your suggestion to resolve my issue: I've done all of this already, 3 and more times... to no avail.
but thanks for trying to help. -
I got a new Iphone and cannot get itunes to read it and am not able to restore my information to it. Any suggestions on how to fix it? I have even already deleted itunes and redownloaded it.
Thanks
JamieHey MissJamieLW,
Thanks for the question. It sounds like your iPhone is not recognized in iTunes when connected to your computer. To troubleshoot this issue, see the relevant article for your operating system:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks,
Matt M. -
My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this
iPhone and iPod touch: Unable to update or restore
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
Lost the ability to connect to both WiFi and Bluetooth on my iPhone 4S. Any suggestions on how to fix the problem?
Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it. -
Not sure how to fix this, but it's extremely annoying. Anyone having this same problem?
Close All Open Apps... Sign Out of your account and try the Reset again.
If no joy... Connect to iTunes on the computer you usually Sync with and Restore...
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
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